Customer Reviews for 704 Autos
(Concessionnaire U-Haul dans le voisinage)

331 évaluations

1470 Salisbury Hwy   Statesville, NC 28677

(704) 903-6110

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - ven : 9h am à 6h pm
  • Sam : 10h am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(704) 903-6110

1470 Salisbury Hwy
Statesville, NC 28677

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - ven : 9h am à 6h pm
  • Sam : 10h am à 1h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

jody P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Niel P. 
Évaluation :
5

Fill up the fuel tank to the max.

KWABENA N. 
Évaluation :
5

Great experience overall.

RUSSELL M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris H. 
Évaluation :
5

Excellent customer service!

Renee W. 
Évaluation :
5

Free shrimp cocktails waiting in the cooler, lol! Nice convenient location.

RUSSELL M. 
Évaluation :
5

There is nothing needed to be improved

MICHAEL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL CHRISTOP K. 
Évaluation :
2

My contract was to pick up in Mooresville, but the trailer was located in Statesville. I had to travle 25 extra miles to get it. The inside of the trailer was not cleaned, I had to do it myself. The personnel was not very motivated and I had to obtain a wire harness from another trailer to connect mine since I was tired of waiting.

Derek S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angela G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeannie W. 
Évaluation :
3

they were closed on monday tried to call uhaul costmer service never could get ahold of them waited 2 hrs no response was afraid to leave uhaul afraid sombody would steal trailer had to leave work early to take back then tgey were cosed so had to leave earlit tuesaday again it was a big pain

perry P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
5

Jeff was friendly and efficient. Very helpful.

William K. 
Évaluation :
3

Uhaul rep was clueless. Told me he had no uhauls available even though I had a reservation. Turns out, he had two in the back of the shop he had “forgotten” about. Bless his heart. Took 45 minutes and I was the only customer.

Corey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HONESTY D. 
Évaluation :
5

They have moved, update the address.

LEANOR R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUSSELL M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Alexis A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIESHA W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CAROLYN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tyiesha D. 
Évaluation :
1

Charged an "after hours" fee when I was NOT THERE AFTER HOURS!

Michele E. 
Évaluation :
5

Your IT systems and logistics systems are terrible. You moved me to a far away location and then told me to check out the truck electronically when there was no electronic check in at the location in Statesville. The only reason I got the rental on the day I needed it is because of the good personal and HUMAN service of the people at Wholesale Direct in Statesville

Joseph K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adam P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jada P. 
Évaluation :
1

I reserved a 10' truck at this location and upon arrival to pick it up I was told they didn't have it and had to rent a 15'. I was also concerned about acquiring extra fees, I told them I would return it Saturday (Friday pick up) and the paperwork said I was returning Friday by 8pm. Upon realizing this at drop off I asked the customer service worker if I would be charged additionally and he seemed to be completely clueless and told me no, I don't think so. I will not return to this location for any future uhaul needs.

VICTORIA R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jeffry H. 
Évaluation :
3

I thought the price was a little high for only having the truck for 2 hours.

Robert M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jordan G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

COLEMAN S. 
Évaluation :
5

I cannot think of anything to improve. Great drop off location service!

Andrew L. 
Évaluation :
1

I was told I would be able to pick up my Uhaul with a mobile check in, in which I would use my phone to take pictures, record the number of the truck, and find out the location of the keys. I was told I could do this at 8 am, when I requested it, even though the building that housed the Uhaul did not open until 10. When I arrived, I was not able to do this. When I called the number, several numbers, for Uhaul, I was told that the people at this location did not properly put the key where they were supposed to for mobile pick up. However, the representative on the phone was also short with me and at no point was I apologized to. Therefore, I had to wait for 2 hours, after getting there at 8 am, to get my truck at 10 am. When we finally could get the truck, the location they sent me to did not have a furniture dolly, which was in my reservation and I had already paid for. I therefore had to get one in Mooresville. Overall, I had a very poor experience and will never use Uhaul again or recommend them to anyone, especially this location.

Phillip S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

brent W. 
Évaluation :
4

Very satisfied

penny W. 
Évaluation :
4

Je

Elizabeth O. 
Évaluation :
1

Put fuel in before returning and was charged an outrageous amount saying it wasn't filled to the exact amount which is crazy!! Drove less miles than paid for didn't see anyone offering a credit for that. Won't use uhaul again will go with Penske for future needs

tracy B. 
Évaluation :
4

I needed an appliance dolly which I reserved on-line but they didn't have any. Also, the van had a bunch of old newspapers in the back as well as debris on the floor. I brought it back cleaner than it was.

Frankie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gianna G. 
Évaluation :
3

I'd like it better if U-Haul had boxes at these small locations.

Julie H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DIANA H. 
Évaluation :
1

I was told that my money would be deposited right back into my account wen I brought the u hail back. It's been a whole 24 hours an I still haven't received my money

Collins S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne C. 
Évaluation :
1

Email said could pick up at 8...business opened at 9 and the rude make working there said the guy who does uhaul usually gets their at 9:15. Was never said hello to and then vehicle was t even wiped out with soda splattered all over and trash in floorboard

John Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marci O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ted B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hannah S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob E. 
Évaluation :
1

Very unprofessional, I had a reservation and no one was available for time that it was made, I had to return to the store because the dolley that I paid for was not on the truck. I will he can canceling my upcoming reservation. I will never rent from there again, I will take my money elsewhere and get better service.

Rosita J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paxton B. 
Évaluation :
1

Used to rent here all the time but probably won't after this last experience. Was told I would only be charged for 1 day but was charged for 2 instead. Now I'm out 60 $because TYLER doesn't know how to do his job. Thank you, TYLER, for charging me incorrectly AND not even knowing how to fix your mistake after I asked you to.

JORDAN F. 
Évaluation :
5

Nothing everything was great

Carlo W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas N. 
Évaluation :
2

Had an overall bad experience. Made the reservation personally and was 15 minutes late and they had already canceled my reservation without even calling Me to check. Had to make a new reservation and it was double the amount quoted on the original one. The lights on the tow dolly did not work. The clerk never helped with the hook up of the trailer so there was no way of testing the lights before I left since I was by myself. He simply walked outside and pointed out the tow dolly for me. I would not rent from these folks again.

Jaime O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

frances L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary L. 
Évaluation :
5

don't change a thing

Sarah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Camaro W. 
Évaluation :
3

Convenient and easy to use. Staff was easy to communicate with.

brant Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin B. 
Évaluation :
5

Easy online reservation and professional staff created an efficient experience.

Carolyn S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHIRLEY R. 
Évaluation :
4

Had trash still in the truck.

dustin O. 
Évaluation :
5

No suggestions. Everything went well in the rental process

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rita M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

van G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE L. 
Évaluation :
3

Have someone available 24 hours a day to help schedule drop offs

Philip H. 
Évaluation :
3

I was told they would be open until 7, and I went there expecting to speak to someone before I picked up my rental. I got there at 6:45 and no one was there. This didn't cause any problems because I was able to get my rental, but I would have preferred that someone from the location were there to acknowledge that we had picked it up.

Andrew P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dave T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Calvin V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ginger M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ray T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

crystal H. 
Évaluation :
5

I wouldn't change anything

John S. 
Évaluation :
5

They treated me great. Will be back again as I continue to move my daughter back and forth to college for the next couple years.

Dewayne M. 
Évaluation :
5

Nothing. Excellent service . Fast and guy was really friendly

tammy M. 
Évaluation :
3

I had to pay for miles, so it would have been better/cheaper for me if I could have picked up the truck at the 2329 Davie Ave location. It seems strange to me that the pickup was at a used car lot and the only u-haul vehicle on the lot. Other than that, everything went smoothly.

wes M. 
Évaluation :
4

Called Fri asked for Mooresville Nc guy asked me what time for pickup- Requested 10:0 am hired movers for 3 hrs-went at 9:30- they had NO Trucks- said I was booked for Troutman—& someone was suppose to call me from that location- I said r u SURE they have truck she said YES- got there No Truck till after 12:00–they clised at 12:30-she called someone who found truck in Statesville- we finally returned to movers at 11:45-had to pay them and thry had to leave 1 hr later- they had another job- cost us 175,00 $ cause u hauls systems Does Not work- worrst experience we Have ever had-lady in Troutman did her best to help us- will NEVER use Uhaul again.

rita B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Van C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armando R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff N. 
Évaluation :
4

The pick-up truck we rented rode well, was comfortable, despite having 3 adults in the front seat. Our only negative experiences were: 1. It was very high off the ground making it near impossible to get in for me, as I am handicapped and often, though not always, confined to a wheelchair. There was no other pick-up available that might have made the experience better and seriously, they need more choices! 2. The gas consumption of that little truck was horrendous!!! We did a total of 15 miles and it used over 2,7 gallons of gas! (The replacement cost of 5,50 $ (@ 2,07 $/gal.) was ridiculous for only 15 miles, not to mention the per mile charge added for use! We paid for it triple for those few miles -- 2 and 2/3 gals! In the rental fee, the replacement gas and the per mile fee!) While I'm at it, we paid 21 $rental fee for 4 hours of use, plus those add-ons! All totalled it came to a pre-payment of 54 $with only a 10 $refund yet to be received, for returning it earlier than the 4 hour rental we had contracted for. Once I got home from the site, I took a small step-stool with me to ease getting in and out of the truck. This should have been provided by the rental agent. Not everyone has the leg-length of a 6'+ man!! We have many more items to move but we won't be renting that truck again! We will get a closed in van/truck next time. Also the manufacturer of that Chevrolet truck will receive our comments and the usability of that truck. Definitely NOT meant to assist in moving furniture. It took every inch of bed space to move 6 dining room chairs and 1/2 of a metal bunk bed and we feared something would fall off. We aren't professional movers and it showed, but still we expected more than it provided. Not easy to use. Also we won't recommend it to others. My boyfriend wants to buy a pick-up but guaranteed it won't THAT Chevy product after this experience!!! I should state that it was a new vehicle -- 2018 model with barely 7800 miles on it!

ronald F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina G. 
Évaluation :
3

Just to expensive for me

Terrance C. 
Évaluation :
5

The gentleman who help us out was not the regular U-Haul person but was GREAT when it came to customer service and friendliness

Sandra W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin O. 
Non les évaluations ont été soumises pour cet établissement.

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