Évaluations des clients 80 West Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 80 West Mini Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Gregory S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Clarence P. le

Évaluation :

Nothing ,all is too well already if it isn't broke don't fix it lol.

David S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nikki B. le

Évaluation :

The truck was covered in bugs on the front windshield and hood of truck. The truck did not drive smoothly as promoted. I was told that not every U-haul dealer accepts one way rentals as returns. No one seemed to want to give information about a one way trip, not just this dealer. Trying to find a location to return the vehicle to was very difficult.

Kelley Marie V. le

Évaluation :

I was told that my gas mileage was going to be 69 cents but they charged me 99 cents a mile and charged me another day because I was trying to do there mobile app. Took my damn 100 .00 depoist too

MELVIN W. le

Évaluation :

This is a concern about the truck We used on this trip. This was our fourth rental of a 15 foot truck for our move from Savannah to Opelika. This truck did not get the gas milage we experienced with the first three. This truck needs to have at least a tune up. The gas milage was terrible on this truck!

Angie W. le

Évaluation :

The truck was not there at scheduled time of pick up and I was not notified which put my move two hours behind schedule and I had to pay for movers to wait for a truck. Disgusted.

Larry I. le

Évaluation :

Le client n'a pas laissé de commentaire.

MATTHEW B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Barry D. le

Évaluation :

no improvement needed.

Robert C. le

Évaluation :

Le client n'a pas laissé de commentaire.

robert c. le

Évaluation :

this location was very well staffed and answered all question about the rental.

Daniel R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Donald R. le

Évaluation :

Le client n'a pas laissé de commentaire.

jara y. le

Évaluation :

Le client n'a pas laissé de commentaire.

Danielle S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Alexander M. le

Évaluation :

Need more dollies.

MELVIN W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charlie M. le

Évaluation :

I refilled the truck to 1/2 tank of gas even though the gas gage was short 1/2 tank. The drop off point is stating differently. I filled the truck back to slightly above 1/2 tank about an 1-1/2 miles from the drop-off point. This drop-off point did not check me in, he told me to just leave it and he would get to it later. He was struggling with his two computers. U-Haul owes me for 44 miles I didn't use but I paid for them.

Haley R. le

Évaluation :

My first truck had a tire issue. The tread fell off while I was driving and had only gotten a mile or so down the road. I drove it back and the issue was quickly resolved and I was given a new truck. It wouldn’t turn over the morning of moving for about an hour and it needed jumped. We were still able to move and have it back by the scheduled time. Everyone was very polite and friendly. I would recommend this location. Vehicle errors were not their fault!

Andrea W. le

Évaluation :

Le client n'a pas laissé de commentaire.

MELVIN W. le

Évaluation :

The help received as well as the attitude and knowledge of "moving" was very good. I will make the location my go to place for using Uhaul in this area.

Felicia B. le

Évaluation :

I had the best customer service ever I will be using this location again next when I moving in my house thank for you service.

Ladarius J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Luis F. le

Évaluation :

Nothing more needed, pleasant attitude and service is without question. Will return for sure

HARVEY W. le

Évaluation :

Local convince beats waiting in line at the big Savannah Uhaul. Personal were friendly and professional.

Freddy C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bruce h. le

Évaluation :

Great people and service as well!!

Randy H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Challise B. le

Évaluation :

Excellent customer service! The cargo van was perfect for flower deliveries on Valentine's day! Would definitely recommend this location!!!!

Phyllis C. le

Évaluation :

Le client n'a pas laissé de commentaire.

donald c. le

Évaluation :

Le client n'a pas laissé de commentaire.

micheal s. le

Évaluation :

Don was great. Truck was clean, ready, and full of gas making turn in easy....full! no guess work. Thanks Don

Naveed N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Trevor B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marvin J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Susan B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jake A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kevin P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Arlene Z. le

Évaluation :

Great service. No need for any changes

Kenneth D. le

Évaluation :

It’s a good thing that U-Haul has local agents as outstanding as these folks. Your national agents and online reservations reliability were worse than useless. The staff here completely saved the day!

Kenneth D. le

Évaluation :

Again, these folks were AMAZING and figured out that the place I was actually supposed to return to DID BOT EXIST! That location was not yet doing U-Haul. They were awesome, cannot say enough good things about them.

Robert V. le

Évaluation :

Excellent customer service!!

John V. le

Évaluation :

A great experience..Thanks!!

eric p. le

Évaluation :

Wonderful experience--this will be my 'go to' Uhaul rental place-- wonderful service.

WILLIAM M. le

Évaluation :

My first drop location was closed even though the hours listed were for all day The second location was also closed due to a Dr appointment. When did office hours become this flexible? My time was wasted and I do not give up my time easily. It is also displeasing to have to wait until 9 or 10 am to pick up a truck.

Daniel P. le

Évaluation :

I reserved a dolly, nothing ever said this location didnt have them and i am pregnant so it was pretty important to have. Got there to pick up and was told they had not had them for the past two months. Update your sign up crap. Because i would have picked up elsewhere had i known. Outside of that it was a quick and easy process both pick up and drop off.

James S. le

Évaluation :

Everything was great. The lady stayed a little late so I was able to return it the same day instead of returning on monday to settle the payment. She was staying to wait for another customer to pick up at the last minute. Her friendly attitude will cause me to go out of my way to rent from her if I need to rent again.

Trevor A. le

Évaluation :

Trailer was ready and waiting. Staff was extremely helpful. Great service. Best Uhaul experience.

RONALD B. le

Évaluation :

Le client n'a pas laissé de commentaire.

HARVEY W. le

Évaluation :

Friendly staff and clean facility!

Robert P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Emily N. le

Évaluation :

I paid for an extra hour, which I may have had to do anyway, but there was definitely some time during the initial load that the movers were messing around a bit. But everything was packed well. Would use again.

SHIRLEY C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Francis W. le

Évaluation :

Le client n'a pas laissé de commentaire.

RONALD B. le

Évaluation :

Le client n'a pas laissé de commentaire.

James H. le

Évaluation :

Friendly staff with easy pickup and drop off. Convenient location on Rt 80

. le

Évaluation :

Originally reserved the 20' then I saw how much my wife packed, well we needed the largest truck. The 26' and it was used, every Square inch. The truck ran great! Cruise Control and assisted braking, made the drive very comfortable. No equipment issues at all, great fuel economy for such a big unit with a trailer. Uhaul moving help was money so well spent!! Highly recommended!! Why pay big movers to move you when you can have this service for 1/4 of the cost!! Our quote from the big boys was from $5,000.00 - $4,000.00 but we did it all with no waiting, no damage and no stress for $1,200.00ish...

Patrick H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michele F. le

Évaluation :

Le client n'a pas laissé de commentaire.

David H. le

Évaluation :

Denise and Katherine at 80 West Mini Storage were excellent in providing the help and expertise needed in renting the appropriate vehicle for this somewhat difficult move.

Ronald R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sridhar C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Danny L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Peter L. le

Évaluation :

Le client n'a pas laissé de commentaire.

John L. le

Évaluation :

Customer greetings

HARSHAD P. le

Évaluation :

Yes they are very nice. And help full

Dennis W. le

Évaluation :

Friendly helpful service with trailer hook up

Scott N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ted F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Chasta P. le

Évaluation :

I was extremely frustrated upon arrival for pick-up. I received an email on Friday from UHaul confirming pickup of a truck that was a different size than what I ordered. Upon discover I called the location to see what was going on and she informed me that I would have to pick up Saturday to get the truck on Sunday. I explained that I was doing the 24/7 pick-up and asked for instruction. The lady on the phone stated she didn't know how the process worked but when I got there I needed to call the traffic number. I called UHaul customer service en route to the location and they had no information on my 24/7 pick up. When I arrived at location I called the traffic number on the door they then instructed I had to download an app. Then I had to activate a profile on the app. At no point did anyone or any email or call prior to pick-up explain this process or what all was required/entailed in it. I ended up having to call the traffic line twice to get it figured out and sat at the UHaul location for an hour before I could successfully get the right assistance to pick-up the UHaul truck. So my 1030 Pickup became an 1130 Pickup and a delay to my moving day. I am extremely unsatisfied with this entire ordeal and will avoid using UHaul in the future.

Bridgette R. le

Évaluation :

Le client n'a pas laissé de commentaire.

William H. le

Évaluation :

The trailer was VERY old. After i had it loaded with household goods, i noticed it squeaked a lot. I looked under the trailer and noticed that tje floor was bowed in tje middle.

Olin B. le

Évaluation :

I had no issues at all. Courteous, friendly, efficient service plus clean and well running vehicle.

Jamal L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Steve H. le

Évaluation :

After hours drop off

Leo l. le

Évaluation :

Fast and friendly

Wanda L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marcell R. le

Évaluation :

Very friendly and cooperative company

Jim M. le

Évaluation :

steering seemed to be "loose" on the truck Very clean especially the windshield was exceptionally clean.

Jim L. le

Évaluation :

Great customer service!

Angela N. le

Évaluation :

The National rental service failed to schedule an appliance dolly even though I reserved my equipment a month in advance.

Ronald R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Timothy H. le

Évaluation :

I found this location to be just as professional and engaged as the place I picked up the trailer. (5) on customer care and organizational value. However, again to be truthful and honest in this survey I must add that I had to wait about 20 minutes because the store was closed during regular business hours. (2)

Melissa S. le

Évaluation :

The customer service was great. The truck was nasty inside and the windshield was filthy. I mentioned it when I returned it and she said yeah doesn't surprise me.

Jessika H. le

Évaluation :

The woman at this office was friendly, professional, and made the experience extremely easy and pleasant.

Tristan N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gregory T. le

Évaluation :

I only dropped off the trailer so not much can be said for interaction or the facilities to make a reasonable recommendation. But the ladies were nice and personable at any rate.

rob b. le

Évaluation :

No return calls / not there fault but trailer leaked during my trip and got all my stuff wet

ray k. le

Évaluation :

Speed up your corporate computer system.

Daniel K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Samuel J. le

Évaluation :

Charged twice the amount of miles driven.

Reinaldo C. le

Évaluation :

I am extremely pleased with the service provided, the place and equipment was clean and in exellent conditions. The staff was very welcoming and respectful. Exellent customer service. I will recomend it.

William S. le

Évaluation :

Le client n'a pas laissé de commentaire.

RONALD B. le

Évaluation :

Units need to be swept out once they are returned.

Ronald B. le

Évaluation :

The location was hard to find, with Google sending us to wrong place. Even though we had done express check in, it took us 30 minutes to get the truck.The lady at office was slow, and inefficient, blaming problems on Uhaul computer system.

Mark S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dianne C. le

Évaluation :

Le client n'a pas laissé de commentaire.

DANNY L. le

Évaluation :

Informed them at time of return that AC did not work and acted like it was no big deal, as a business owner who rents from you regularly very disappointed in lack of concern