Évaluations des clients 836 East Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 836 East Inc

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SAMANTHA S.
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Le client n'a pas laissé de commentaire.

Sherdon W.
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Truck was super dirty and dusty. Still had garbage from prior use in it including wet tissue on the passenger door. Truck is poorly maintained while driving truck sounded like it was having some kind of mechanical problem thankfully my usage was super local

Catherine D.
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Le client n'a pas laissé de commentaire.

Oshane L.
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You haul should provide a truck route on there app so customer can use to get to there locations to avoid parkways.

Francis B.
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Le client n'a pas laissé de commentaire.

Ahdiyah R.
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Do not use this location. Im receiving charges 1 month after the tental date.

Sean K.
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Le client n'a pas laissé de commentaire.

David C.
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Le client n'a pas laissé de commentaire.

richard F.
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Le client n'a pas laissé de commentaire.

LEON W.
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Very nice and respectable. Made everything easy and smooth

Peter W.
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For me everything was very fine.

GILBERTO R.
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I'm Satisfied with the services that was provided to me quick and easy

Francis B.
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Le client n'a pas laissé de commentaire.

Besnik S.
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Very friendly and helpful, i will come back again when needed.

Erica C.
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If it's necessary to modify a customer's rental reservation give more than one days notice. Hire customer service representatives and managers who care enough to return a call to a customer. Be more accommodating when you make changes to your customers that cause inconvenience.

Nelson C.
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Le client n'a pas laissé de commentaire.

Roy G.
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Le client n'a pas laissé de commentaire.

Edward P.
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Le client n'a pas laissé de commentaire.

Ramchan J.
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Le client n'a pas laissé de commentaire.

Andrae M.
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The cashier was very friendly.The gas station that the vans/trucks are stored in wants not in the best condition, but he couldn't control that.

MERION J.
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Very polite and professional.

Annabelle S.
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The clerk was friendly and easy to engage in the transaction. Customer Service was excellent.

Deshone G.
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N/A

Colin C.
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Excellent customer service, provided with kindness and a smile.

richard F.
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Custo.wr Service representative was very friendly. Knowledgable and very professional. Will highly recommend others to this U haul location for the future Rental needs

THOMAS K.
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Le client n'a pas laissé de commentaire.

Marniqua T.
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The customer service was great. Ty was very efficient at his job. 5/5 stars!

mahamadou B.
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Le client n'a pas laissé de commentaire.

David B.
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Most professional UHaul location I have ever been to. The owner contacted me prior to picking up the rental just to confirm my rental purchase. He also had the truck ready pretty early. I would recommend to everyone!

Ciara J.
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Nothing. Very efficient with the check-in and check-out process

Shakcon B.
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I really enjoyed my experience with this U-Haul location. Easy access and great communication. I will use again soon. Thanks for a great experience.

Bibi S.
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Le client n'a pas laissé de commentaire.

obayed M.
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Le client n'a pas laissé de commentaire.

Jaysha R.
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Le client n'a pas laissé de commentaire.

Misty S.
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I had excellent customer care I would definitely recommend this location.

Kenneth O.
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I am pleased with this location, representative was very helpful and knowledgeable. Thank you

anetra P.
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Very professional personell

Chauncie D.
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My only issue was, my hand truck wasn't available other than that I had a pleasurerable experience.

Orestes B.
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The sales rep was very kind and courteous and very helpful to me. His name was Teryk. Just Keep up the good work for the next customer.

NICHOLAS M.
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It would help if there was actually personnel available at the location that operated with a sense of urgency. I had a pick up for 10:00 am and nobody that was properly trained could help for another 40 minutes, which I was assured he was at the “bank” when in reality he had also decided to stop by a deli and grab some breakfast as well. It would also help if the trucks were actually cleaned and inspected instead of learning afterwards that the passenger door handle was just for cosmetic purposes only and nonfunctional as well as the two booty call polaroids that we're still in the cab. Driving the truck was also a nightmare, as the steering wheel felt like there was a bit of free play. Either way, it felt very off. Even if you don't give a damn, play do us all a favor and at least pretend.

Patricia S.
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Le client n'a pas laissé de commentaire.

Christopher M.
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The driver and passenger interior of the van was not cleaned. Other than that, everything was fine.

natasha T.
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Attending was super nice. Mobile app was super easy to use as well. All around amazing experience.

Godfred A.
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Good job keep up

Akosua D.
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Excellent customer service. Pleasant and helpful staff

Justin W.
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I've rented a uhaul from this location several years back and to come back to great customer service great accommodation great prices!!! This is my go to place!

Teresa S.
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Everything thing went. The staff was friendly and helpful.

Belkys B.
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Best customer service I have received at any rental! Will definitely use this location again.

Dwayne B.
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Le client n'a pas laissé de commentaire.

Mehendra S.
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Guy was awesome help!

Peter W.
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nothing

Jennifer G.
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The main office overcharged my account

Azanya M.
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Le client n'a pas laissé de commentaire.

Mayra A.
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Le client n'a pas laissé de commentaire.

Lauren M.
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Le client n'a pas laissé de commentaire.

Yvonne M.
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Le client n'a pas laissé de commentaire.

Peter W.
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My needs were singular. It all went well.

Robert C.
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Le client n'a pas laissé de commentaire.

armand O.
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Milage Too expensive

William S.
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On my online over I ordered Matt's there was none when I got my rental . Also I notice on my bill when I got home the Mileage out wasn't right on my print out shows 67017 that was wrong it was 67037 20 miles more . I believed I was charge 20 miles more X $1.99 56 miles I should've been charge 36 miles x 1.99

RICARDO T.
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You should explain the customer how the mileage is added in the final bill

Don R.
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Attendant was extremely rude, disrespectful and cursed at me. He refused to accept the return and told me to "go fuck myself" with the truck because he has no place to park it. He threatened to call the police if I left it there, claimed he's not an authorized U-Haul dealer and he would "FUCK" the truck up if I leave it there and I would be responsible. I notified U-Haul twice during the return of the Attendants behavior and lack of mannerism. I'm contemplating filing charges for verbal assault and threats. I hope to be contacted by U-Haul regarding this feedback.

Nicholas C.
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Le client n'a pas laissé de commentaire.

Dana F.
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Le client n'a pas laissé de commentaire.

Kim N.
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The facility has too many uses.It is very hard to park,and get the truck rentals in or out. It's a busy gas station a tire fix place and a mechanic shop. Cars and people everywhere. One big mess. They do not have any moving equipment. (Dolly's etc.) The clerks/owners are awesome! I love their customer service.

Joseph D.
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Although this site didn't have the equipment that i scheduled, the owner was very kind to call me amd let me know he did have any materials except the the truck. This was ok.

alberto R.
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The staff was friendly and pleasant would definitely rent from here again

George R.
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EXCELLENT SERVICE

Kieran K.
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I have a good review because the attendant was nice and polite but I wanted dollies and none were available. I am disappointed about that

Eleanor V.
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Le client n'a pas laissé de commentaire.

Steven S.
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Truck was ready and clean and staff were friendly.

Nana A.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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