Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Old dirty truck with broken crank on driver's side and VERY questionable brakes. Office lady was quick and thorough.
Lamont Y
Évaluation :
2
The clerk was rude and location was unpleasant
KIM H
Évaluation :
1
The employee, Anthony was very rude and disrespectful towards me I’ll never go back here or rent from this location every again.
Kyle J
Évaluation :
5
I was well pleased, he was very efficient and helpful
Suzie J
Évaluation :
5
Great service in and out it's good to find people that know there job in and out. Great Service!
TALLIE W
Évaluation :
5
Friendly staff clean and welcoming
Antoinette N
Évaluation :
3
Le client n'a pas laissé de commentaire.
james b
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joaquin T
Évaluation :
5
Rien
esther W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher P
Évaluation :
5
This location was no line and no wait picking up and dropping off. Just that you have to have your physical bank card or credit card. No Apple Pay
Madelyn J
Évaluation :
5
Customer service was very nice especially during pickup
Coretta C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randy H
Évaluation :
3
Le client n'a pas laissé de commentaire.
Michael L
Évaluation :
5
Always friendly and very helpful great service thanks guys. Blessings to you all! Christ Temple Church of God!
Tallie W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gloria C
Évaluation :
5
Just keep up the good work...
Donell w
Évaluation :
5
I'm fine with everything....
Donell w
Évaluation :
5
Very good customer service thanks
TALLIE W
Évaluation :
5
Another worryfree experience with EXCELLENT customer service and clean, dependable equipment
Clarence M
Évaluation :
3
Be engine light was on, you all need to make sure your vehicles are properly maintenance before renting. I was only going 4 miles round trip. Nevertheless I could have had problems.
TYSON D
Évaluation :
5
A+++
clarence m
Évaluation :
5
Great experience
Clarence M
Évaluation :
5
Top tier of Uhaul facilities
clarence m
Évaluation :
5
A+++
clarence m
Évaluation :
5
I would highly recommend this Uhaul
Clarence m
Évaluation :
5
Clean truck but other than that customer service was wonderful and helpful 👍👍
Reshonda W
Évaluation :
4
Le client n'a pas laissé de commentaire.
James W
Évaluation :
4
Le client n'a pas laissé de commentaire.
cortez b
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erica B
Évaluation :
2
Make sure that the location is well staffed and vehicles are cleaned and work properly suited for use.
James G
Évaluation :
5
Le client n'a pas laissé de commentaire.
William D
Évaluation :
5
Consistently good service and dependable equipment.
clarence m
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nichole W
Évaluation :
5
I highly recommend this location.
clarence m
Évaluation :
5
Another worry free experience.
clarence m
Évaluation :
3
Engine light was on in truck. Window handles were broken. Pitiful vehicle
TYSON D
Évaluation :
3
Financially speaking the $19 rental with most misleading even with insurance I shouldn't have a double dip price from $38 to $79 that affected my bank account into a overdraft I was told at the time the price would be $59 exactly I believe I was lied to or somebody grabbed more money than they should have please check on it
Jason C
Évaluation :
5
Triple service
clarence m
Évaluation :
5
One of the best Uhaul facilities.
clarence m
Évaluation :
4
Next time make sure gas is in truck after someone has used it.
Stanley J
Évaluation :
4
Le client n'a pas laissé de commentaire.
James W
Évaluation :
5
Everything was fine
Clinton S
Évaluation :
5
Excellent, worry free experience
clarence m
Évaluation :
5
Highly recommend
clarence m
Évaluation :
5
Excellent
clarence m
Évaluation :
5
Excellent
clarence m
Évaluation :
5
Yes they very welcoming up front with u service was great 👍🏾
Andrew M
Évaluation :
3
Le client n'a pas laissé de commentaire.
Khalil N
Évaluation :
4
Le client n'a pas laissé de commentaire.
Victor G
Évaluation :
1
The check in process was very uncomfortable and a non customer centric experience. The man behind the desk was very lack luster. He didn't great me properly- had a piss poor attitude the entire time. Made me sit there and wait while he makes two phone calls about something else after I greeted him to check in. I advised him that I might need the rentql longer than the reservation time if we are running behind. He told me to just call the location and let them know it should be ok. Fast forward I was charged 60$ to extend the rental for 6 more hours. He could've gave me another option as a customer and suggest to add another day to rent for the 39,99 at pick up time. When I called customer service the women who assisted me was rude as well over the phone- no customer centric or enthusiasm to help. I don't know what is wrong with U haul employees but this isn't the first time. Moving is already stressful enough. As customers we shouldn't have to deal with experiences like this from unprofessionals at U-HAUL
LaTasha A
Évaluation :
5
I was satisfied with their service!
Tawanda F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deatrise I
Évaluation :
5
Keep Charles!!!
Cordero J
Évaluation :
5
Worry free experience
clarence m
Évaluation :
3
Le client n'a pas laissé de commentaire.
Johnetta W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deonte B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deatrise I
Évaluation :
5
Le client n'a pas laissé de commentaire.
James S
Évaluation :
5
You all don't need to improve anything. Service is fast, great and very friendly.
Maria K
Évaluation :
5
Le client n'a pas laissé de commentaire.
VERNITA W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laverne S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Beverly J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert D
Évaluation :
5
Dependable equipment and great employees
clarence m
Évaluation :
5
Y’all good
katrina g
Évaluation :
2
The Van was banged up, dash light no windshield washer, rear door open(due to prior accident) sounds like EVERYTHING needed WD40 the absolute worst experience with NO other vehicle available. Please refund my money‼️
Bernita T
Évaluation :
5
Le client n'a pas laissé de commentaire.
Arnold B
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Donell W
Évaluation :
5
Nothing because y’all all great people
Juwann S
Évaluation :
5
Excellent customer service and clean van.
Angela W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Basil M
Évaluation :
3
I was very disappointed that the truck I reserved was not avaliable. The customer rep was very helpful and apologetic but I still ended up with a smaller truck. It was on me to make things work out.
Rocelia S
Évaluation :
5
Get More Cargo Vans for Rental
JAMES A
Évaluation :
3
Le client n'a pas laissé de commentaire.
Chadrick J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carita B
Évaluation :
2
Le client n'a pas laissé de commentaire.
Rashad W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donell W
Évaluation :
4
Le client n'a pas laissé de commentaire.
Donell W
Évaluation :
1
I expected a pleasant experience with reasonable accommodation, that never happened. Too much back and forth from this communication and no alignment on Howard when things should happen. Never using them again and sadly enough it's black owned.
Zephaniah M
Évaluation :
2
They over charged me for another person who rented the truck from me & once we got that squared away, the collections department then took money out my account for the same thing. This is my second time having a horrible experience with UHaul so I won't use services again.
Matiana M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Segun O
Évaluation :
5
Excellent service with dependable equipment
clarence m
Évaluation :
4
Le client n'a pas laissé de commentaire.
Chaddrick J
Évaluation :
5
Location needs more hand trucks or dollies
Charles J
Évaluation :
5
Le client n'a pas laissé de commentaire.
DERRICK S
Évaluation :
4
Le client n'a pas laissé de commentaire.
Donald M
Évaluation :
4
Le client n'a pas laissé de commentaire.
Salvador F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeanette w
Évaluation :
4
Le client n'a pas laissé de commentaire.
tiauna w
Évaluation :
4
Update to navigate system
William J
Évaluation :
4
Have id scanners on location my phone died in route to pick up and had to jump hoops to get my id scanned
JOSHUA S
Évaluation :
5
Le client n'a pas laissé de commentaire.
LATONIA F
Évaluation :
1
Le client n'a pas laissé de commentaire.
PIERRE B
Évaluation :
5
Le client n'a pas laissé de commentaire.
DERRICK S
Évaluation :
5
Great customer service!!!
THOMAS L
Évaluation :
5
Helpful staff
Derrick S
Évaluation :
3
Le client n'a pas laissé de commentaire.
REGINALD K
Évaluation :
5
Give them donut and coffee when they come in 🙂
KENT D
Évaluation :
5
No complaints.
Lucinda T
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SARA S
Évaluation :
5
Everything was good.
DOROTHY J
Évaluation :
5
I would never never ever go back to that dump again two of the staff were very helpful but the manager is a liar and has no people skills need to be fired management don’t care about you.Please stay away for your on good
Daniel J
|
Expérience générale
Évaluation :
5
It was dirty and quite a few bugs and they harass you for payment and their storage is not up to par for them to be harassing me
Joquetta M
|
Expérience générale
Évaluation :
1
I wasnt told that this was not an actual U Haul store, but an affiliate store. When I called and spoke to a customer service rep at the location, and tried to get my money back the rep was not helpful
Shanell T
|
Réservation
Évaluation :
3
Friendly people,clean environment
RONALD H
|
Expérience générale
Évaluation :
4
There was not a long wait time and the receptionist calmly dealt with me as I was having a difficult day and not in the best mood. Kudos!
Privacy R
|
Premières impressions
Évaluation :
3
I have used this company and this facility several times. Very impressed with the service
Privacy R
|
Premières impressions
Évaluation :
2
The representative called me to inform me that the storage closes at 5p.m. however the paperwork printed on the reservation indicated 6p.m. The people are NOT professional.
Privacy R
|
Premières impressions
Évaluation :
3
I reserved for the wrong date will have to make a new reservation
Privacy R
|
Premières impressions
Évaluation :
3
I did not utilize the facility, but the customer service was very good.
Privacy R
|
Premières impressions
Évaluation :
3
The employees were very professional and the storage facility was clean.
Privacy R
|
Premières impressions
Évaluation :
4
The staff was very accomadating, allowing us to turn the truck in on time, with our posessions inside, so that we could return the following day and unpack.
Privacy R
|
Premières impressions
Évaluation :
5
The overall the experience was wonderful and the representatives were very knowledgable and helpful. I was able to get in and out in no time. The location was very clean. Thank you for the experience.
Privacy R
|
Premières impressions
Évaluation :
3
Very affordable, good location prompt service
Privacy R
|
Premières impressions
Évaluation :
5
Excellent customer service.
Privacy R
|
Premières impressions
Évaluation :
5
services was excellent good job
Privacy R
|
Premières impressions
Évaluation :
1
I Never recieved a comformation call to confirm the reservation, I had to seach for an alterative location rearrange my truck rental plans, and also the locaton parking was nonexistant
Privacy R
|
Premières impressions
Évaluation :
5
Everyone was very nice and they even followed up with me. VERY good customer service!
Privacy R
|
Premières impressions
Évaluation :
2
Lack of support staff lead to delays.
Privacy R
|
Premières impressions
Évaluation :
4
Very professional and courteous.
Privacy R
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.
