We were contacted in advance to ensure that we knew where the location was and the entry procedures for any after-hours drop off (which we did not end up needing, but we appreciated the proactivity and the flexibility). We were welcomed upon arrival and the staff could not have been more courteous or friendly. The process was quick and seamless. Would recommend this location and will use them again.Charles B.
Customer Reviews for 9G North StorageLLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Germantown, NY 12526
Services dans cet établissement :
- Mon-Wed: 10 am–2 pm
- Thur: 10 am–5 pm
- Fri-Sat: 9 am–5 pm
- Dimanche : de 10 h a.m. 2 h p.m.
Heures d'ouverture spéciales
- 2/28/2024: Fermé
- 2/29/2024: Fermé
- 3/1/2024: Fermé
- 3/2/2024: Fermé
- 3/3/2024: Fermé
- 3/4/2024: Fermé
- 3/5/2024: Fermé
- 3/6/2024: Fermé
- 3/7/2024: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Val was very helpful in communications and making adjustments in response to upcoming bad weather.Rick V.
Le client n'a pas laissé de commentaire.Donna S.
The return facility was not attendant to do to the owner's child returning to college. I called and the owner gave me the access number for the gate, all went well from there. I was in and out in five minutes.Dan S.
Le client n'a pas laissé de commentaire.Tamar T.
Le client n'a pas laissé de commentaire.James K.
Le client n'a pas laissé de commentaire.Jane D.
There are times in our lives when special people cross our paths, and Beth is one of those people. This rental was necessitated by a death in the family, and the resulting residence clean-out. Beth went wayyy above and beyond, and did everything in her power to make this incredibly difficult time that much easier. It's refreshing (and frustratingly rare) to find a business owner who understands the concept of â€˜customer service'. Beth gets it, in spades. If you live anywhere in Northern Dutchess or Southern Columbia, and are in need of U-haul or self-storage services, you're a fool if you don't call her. I can't say it enoughâ€¦THANK YOU Beth!!!Matthew W.
Everything exceeded any expectation! The service and equipment was excellent!LINDA H.
Very courteous!juan G.
Le client n'a pas laissé de commentaire.Cather R.
Le client n'a pas laissé de commentaire.Bryana S.
Nothing needs improvement! At this location I have had the very best uhaul experience I have EVER HAD!! Ever! And i have rented from you since the 1990s if not longer!. I keep coming back to 9g Storage. Beth in the office is amazing. Makes check-out and check-in simple. No hassles. Straightforward! So friendly, thorough, accurate, polite, and professional. Because of Beth, I have opted to use 9G instead of transporting something i could have moved in my car. Cannot say enough good things about her customer service!Cather R.
Le client n'a pas laissé de commentaire.robert C.
Friendly, conscientious and personal serviceMark S.
This was my best UHaul rental experience by far. Beth was super friendly and helpful.Adam D.
Great customer service, the 2 people I talked to where very nice and very respectfulmichael B.
Le client n'a pas laissé de commentaire.Jason J.
Beth was a dream to work with - felt more like checking into an Inn than renting a U-Haul. Truck was spotless, well cared for and the location was great. Excellent communication around gate access and return procedures as well. Will certainly be back next time we need a truck.Simon P.
Great hospitality! Would recommend this location over any in the Hudson ValleyTristan R.
Reliable gate opening for afterhours drop offDANA S.
We had a great Uhaul experience at this location. Will be recommending to friends and family.PHILIPPALLOYD B.
When I arrived at 6 pm the gate was shut and the only place to put the vehicle was in the driveway in front of the gate. 15 minutes later the owner of the storage center? called to yell at me about where I put it and to tell me what I should've done instead - I don't know what the purpose of this conversation was but I don't appreciate being yelled at, and never intend to use this business under any circumstances.MAX GIOVANNI S.
Excellent customer service. Beyond the call of duty! ThanksCharles R.
Great service and well kept vehicle. Owners/ operators were very friendly and couldn't be nicer.Brian B.
Excellent customer service at locationEthan P.
They were very good.Terese F.
They were very helpful and professionalMichael M.
Beth was great!! Very thorough, organized, and extremely friendlyStephany G.
Very nice and professional!Madeleine S.