I had ordered moving blankets, but was told at pickup they did not have them. I was moving furniture, so really needed them. That was very disappointing.KATHRYN J.
Customer Reviews for 9th Street Country Store
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck was filthyWILLIAM H.
Le client n'a pas laissé de commentaire.DANA T.
Le client n'a pas laissé de commentaire.Cheryl P.
Le client n'a pas laissé de commentaire.Thomas R.
I had reserved a truck online with pickup and drop off locations on my reservation. The store made a NEW reservation and did not even honor by reservation and screwed up my return. It was a nightmare! IF THE ONLINE OPTION IS AVAILABLE PLEASE LET YOUR PEOPLE KNOW HOW TO DO THEIR JOB!Randy W.
Le client n'a pas laissé de commentaire.KATHLEEN L.
Le client n'a pas laissé de commentaire.Jean G.
Le client n'a pas laissé de commentaire.Joseph R.
Truck cab was not clean. Cigar ashes filled cup holders,windows dirty on inside and outside. Smelled of cigar smoke. No gas, warning light on. First truck given wouldn't start. No attendant came out to lot with me. No inspection, truck dirty. Scrubbed out interior to get rid of ashes.Michael S.
Le client n'a pas laissé de commentaire.LUCIA P.
The business switched my request from a 10 foot to a 20 foot truck. Had to make multiple trips to the desk. Had to move a uhaul truck that had me blocked in.Larry P.
Rough neighborhood overall , not specific to this storeSHAWN T.
Le client n'a pas laissé de commentaire.Liz R.
Le client n'a pas laissé de commentaire.MARTHA W.
The staff was nice but the store was very crowded and not inviting.ERIC S.
Took way to long to pick up. The first location down the street wherywe had the original reservation didn't have the vehicle and didn't let us know until we got there. They called this location that was basically a grocery storeALAN C.
Le client n'a pas laissé de commentaire.Steve P.
Le client n'a pas laissé de commentaire.RIchard R.
Le client n'a pas laissé de commentaire.MICHAEL O.
Le client n'a pas laissé de commentaire.Carlos B.
Le client n'a pas laissé de commentaire.Mark J.
There was considerable damage to the drivers side of the truck that was not listed at pickup. The truck was also not swept out. The location documented the damage when I showed them the pictures I took. Receiving location did not charge me for the damage. Other then the above listed I had no other problems. The truck ran smoothly and there were no issues driving it. Both locations were pleasant to work with. I would use them again if the need arises.Elizabeth K.
I was under the impression there would be a uhaul employee there to help me load my car onto the trailer. I had to look up a video and do it on my own. When I got to the convenience store to pick up the uhaul, it took the lady 15+ plus minutes to talk to a representative on the phone to get instructions on how I pay.Gianna H.