The site provided the 24/7 option, it was my first time doing a no counter transaction and I was hesitant, but it turned out fine; I only experienced some difficulty with the website in the beginning when the app required I validate my location. The location of the truck was obvious and instructions easy to follow. Upon return, the counter was open, the turn in was quick and operator very friendly. Overall a great experience.Ashley M.
Customer Reviews for A American Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Killeen, TX 76541
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 3h pm
- Dim : 10h am à 2h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Ismael D.
Stop the extra fees i was told 30$ with all the fees it came out to 75$ on email receipt but my bank statement shows 92 $ ridiculous!BERNICE J.
The service was excellent!PHYLICIA B.
Le client n'a pas laissé de commentaire.PETER N.
Le client n'a pas laissé de commentaire.LAWRENCEA G.
Le client n'a pas laissé de commentaire.JOSHUA P.
Made the appointment with an Uhaul rep over the phone. Was told no deposit over the phone. I go to pick up the trailer and he said there's a 100 $deposit. I drop off the trailer and look at my full receipt and see that there's no deposit listed but a fee that I don't know what for.EMERALD G.
Le client n'a pas laissé de commentaire.Stacy R.
Excellent local dealer. Personable, helpful, and organized. Will definately return to this location for future needs.LYNN D.
Le client n'a pas laissé de commentaire.JOSE A.
First time to rent a UHaul. The man took the time to make sure that I understood everything. Great job!LIZ N.
Le client n'a pas laissé de commentaire.Jacorby S.
Le client n'a pas laissé de commentaire.Dante S.
Very nice and helpful people.FRANCIS A.
This is the only place in Killeen that I will use. Fast and professional!andrew C.
Fast and professional.Heather B.
Le client n'a pas laissé de commentaire.GENE C.
Great serviceRAYMOND S.
Nice peopleSTEVEN R.
Le client n'a pas laissé de commentaire.Sidney H.
Le client n'a pas laissé de commentaire.Joann S.
Very friendly and professional service. Truck was ready to go when I arrived.Marc M.
Make sure the trailers are clean.raul R.
Le client n'a pas laissé de commentaire.WARREN F.
Le client n'a pas laissé de commentaire.KEANDRE H.
Nice manager and great customer service!JENNIFER C.
Very easy drop off. The people there were very professional and nice.wayne G.
Very nice people, made dropping off a breeze!wayne G.
This is the only location in Killeen that I use. The other places are so rude, but these guys know what CUSTOMER SERVICE is.andrew C.
Very rude customer service uhaul was extremely dirty and not marked on damages when asked to clean person who helped us out was rude and unprofessional.Stephany V.
Le client n'a pas laissé de commentaire.Lizett B.
Even with the social distancing thingâ€¦ They were very nice and helpful. I would definitely use them againandrew C.
Upon returning, the man in the office was rude when I asked a question to where I return the trailer. He did not bother offer helping or guiding me to park the trailer. I dropped the trailer off back on Monday, 5/25, at 10:57AM, in Killeen at A American Mini Storage.Lee V.
Le client n'a pas laissé de commentaire.bokcheon C.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.Hailey B.
Rude customer serviceRafael P.
Le client n'a pas laissé de commentaire.Jackie C.
When picking up trailer. Agent was late opening and then we had to physically lift the trailer to hook up to the tow ball as there was no stand. Got back before they closed and no one was there. Shut early . Had to lift off the trailer and place on the ground. WILL NEVER RENT FROM THERE AGAIN.CARLEEN B.
Le client n'a pas laissé de commentaire.Brittany E.
Le client n'a pas laissé de commentaire.Jaime R.
Very satisfied with the service.sinda D.
The worker who helped me out, checked my lights as I hit the brakes and signals, we checked it several times, until she told me I was good. After I loaded all my things and got on the road, my wife followed me. And only 1 out of the 4 lights worked as a brake and turn signal and 3 of the 4 worked as running lights.Justin S.
Very helpful and courteous!elizabeth C.
Le client n'a pas laissé de commentaire.Sherry M.
Went to 3 different to drop off finally at the third place I was able to drop both offPatricia A.
The attendants in Killeen Tx are to much in a hurry, did not want to hear my questions and had minimal information, I'm from San Antonio Texas and went to Killeen Tx to move my daughter back home after a bad experience she had and we were not expecting such rudeness , the attendant assigned a drop off location that inconvenient and far from my residence vs a location that is a few miles from my homegibert B.
Run down, trashy place. Very narrow hard to maneuver a vehicle with a trailer.Brandon M.
Le client n'a pas laissé de commentaire.charles S.
Nothing. It was a great experience. The attendant was very nice and helpful.Ryan E.
Le client n'a pas laissé de commentaire.Andrew G.
Le client n'a pas laissé de commentaire.Courtney R.
Have a drop location for after hours. I was scheduled to return the dolly by 10pm and tried to return at 920pm. There was no place to drop the dolly so I had to get there early the next morning to avoid further charges. This made an inconvenience for me.Joseph I.
Le client n'a pas laissé de commentaire.erendira M.
Le client n'a pas laissé de commentaire.Sam M.
Excellent service à la clientèleCHRISTOPHER H.
Staff was friendly and professional and worked with me. AmazingKenton C.
Only choose the days you'll need a rental cause you'll be charged for the full amount even if you return it early. It was a ripoff however the response time to a blowout in Canada was decent. It took 90 minutes to get help but it worked out in the end.Blake V.
Le client n'a pas laissé de commentaire.cynthia P.
Le client n'a pas laissé de commentaire.michael F.
Le client n'a pas laissé de commentaire.jazmine T.
fast set up for storage rental and fast trailer turn-inErnie R.
Le client n'a pas laissé de commentaire.KAREN S.
The 1st location we went which was 102 E veterans memorial was terrible. All the trailers and trucks was parked in very unorganized manner and their personnel's were very unhelpful and lazy. The lady didn't even bother to get up from the chair that she was in and made almost no efforts to even check the trailer. However, the second location which is 401 priest dr, was very helpful and professional. I highly recommend the 401 priest for renting any truck and trailer in Killeen!Matthew F.
Other locations didn't have the trailer I needed. Went to this location and they had it. Great customer services. Thanks so much.Michael W.
Le client n'a pas laissé de commentaire.erendira M.
Le client n'a pas laissé de commentaire.Doris J.
Le client n'a pas laissé de commentaire.LAPERNEE K.
Great Job!ANTONIO M.
Le client n'a pas laissé de commentaire.Lamont W.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.Brian S.
Service was great. In and out quickly. ThanksJames A.
Le client n'a pas laissé de commentaire.MARCIA B.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.marvin B.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Tim W.
The man was awesome!!!! I made the reservation online and when I went to pick it up, I was hooked up and out the gate in under 20 minutes. Already recommended this place to friends moving in a few weeks.Jeffrey B.
Nothing great serviceRichard A.
Le client n'a pas laissé de commentaire.Erendira M.
Le client n'a pas laissé de commentaire.Derrick G.
Le client n'a pas laissé de commentaire.andrew C.
The gentleman was quick and helpful. My original drop-off, 202 Veterans Memorial Parkway in Killeen, was NOT helpful. They turned me away b/c she said she didn't have any room on the lot - yet there were open spots that I pointed out to her but she said those spots weren't for me. I almost missed my flight because of this debacle.MATT P.
Everyone I meet was very professional and helpful. I will use again.James B.
Le client n'a pas laissé de commentaire.Jeremy D.
Le client n'a pas laissé de commentaire.Andrea P.
This guy helped a crappy situation. I called to find the drop location and was given a business in Killeen TX at 102 Veterans memorial. They said they could not take the equipment then called a buddy to see if he could take it. I was sent in a wild goose chase until I called the drop off number back and made them find me a proper drop off location. Once this happened it was much closer to the original location than the â€œbuddyâ€ I was sent to. I wasted over an hour of my time which at the time was very valuable as I just moved across state lines, all the while my wife with three small children were forced to follow me all over gods green earth due to lack luster customer service. American Mini Storage's service made up for the lack of such with the other locations and customer service e rep on the phone.Joshua D.
VERY NICEAndy C.
Great customer service!Robin C.
The new manager is awesome!! I got a free truck rental when I moved into a storage. Great dealDEBORAH F.
Le client n'a pas laissé de commentaire.Amos L.
Good service and friendly staff! :)manuel P.
Le client n'a pas laissé de commentaire.John C.
Have a print out of nearest weigh stations.ARJUN K.
Very easy to work with and quickrichard W.
Very convenient and the customer service was excellent!!!TINA W.
Le client n'a pas laissé de commentaire.Wesley U.