Évaluations des clients A & M Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A & M Mini Storage

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David D. le

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Le client n'a pas laissé de commentaire.

Christopher R. le

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I rented a trailer from Swansboro NC and when I got their they were closed for Labor Day. I know that they could have posted that on the U Haul website. When I called costumer service they helped me out with find a location that was open. They also said that the Regional Manager would be calling me within 72 hours. Never heard from them as of now.

JODI H. le

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Le client n'a pas laissé de commentaire.

Eric J. le

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Le client n'a pas laissé de commentaire.

Airianna S. le

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Le client n'a pas laissé de commentaire.

Douglas W. le

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Le client n'a pas laissé de commentaire.

Giuseppe C. le

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Le client n'a pas laissé de commentaire.

Chris T. le

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Le client n'a pas laissé de commentaire.

Thomas K. le

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Le client n'a pas laissé de commentaire.

Dakota W. le

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Make sure every store or drop off caries cash because I needed the deposit back today to get food for my family and now we won’t be getting any food today because I am waiting on a check You waisted my time making me drive from Jacksonville to Snead’s ferry to pick up a truck that I didn’t even want. I asked for a 17 foot truck and got a 26. You then charged me for that 26 foot truck when you said you would only charge me for a 17. You gave me 80 extra miles because I had to drive 40 miles from my house to pick the truck up and said you wouldn’t charge me for them but you still did. When I picked the truck up I was told to fill the truck up to where the truck is when I take the truck which was at 3/8 of a tank. When I dropped it off it was at 3/8 of a tank and you wanted to charge me $50 to fill the truck up. Stop dicking around with costumers. I will never use uhaul again

DALTON H. le

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Le client n'a pas laissé de commentaire.

Giuseppe C. le

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Le client n'a pas laissé de commentaire.

SCOTTY H. le

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This destination would not pull up on GPS. A&M storage pulls up but it carries you to your main location by the Food Lion. I only located it because after I left your main location I kept going and just happened to see the correct location and pulled in to discover I finally found where I was supposed to drop off. I realize a hurricane came through this area and caused significant damage, but your sign at the correct drop off location had partially blown away, and you can't see the address number on it either because it is so faded.

DEBRA G. le

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price at least for retired people.

Regina W. le

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Le client n'a pas laissé de commentaire.

Dwayne T. le

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Facility was an office in a storage unit. Very unusual and not a professional atmosphere. Agent was polite, knowledgeable, and helpful. No problem there. Need to construct a facility removed from the storage unit and have sign for U-haul placed at front of property entrance. Truck condition and return facility were very satisfactory.

John G. le

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Le client n'a pas laissé de commentaire.

BARRY D. le

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Robin was extremely helpful during my period at A&M mini storage!

scott V. le

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I needed a trailer for two days. I was charged for 4 days. I contacted U-Haul about a refund and was told that the price was a Point A to Point B price and not a daily rate. Not really happy about that considering at no time was it ever mentioned that it was anything other than a daily rate.

ABRAM S. le

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Customer service is absolutely horrible!!! Tried calling and leaving messages for over 3 weeks and still have not heard back from anyone from this facility! was charged even after I moved out!

ken P. le

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Le client n'a pas laissé de commentaire.

Jeff M. le

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Robin was a pleasure.

Leslie B. le

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The drop off location was a field in front of a storage facility. No staff were present and no one answered either of the numbers that were listed on the gate. We had to call Uhaul's Corporate number to ensure that we were at the right location and that it was okay to just leave the trailer in the field with no one to check it in.

Julie W. le

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No one present Dropped keys into box left truck

william R. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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All Good

Hannah M. le

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She was nice

Jason G. le

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Would be very beneficial to put the key drop off instructions somewhere other than under the lid of the key box. I lifted the box lid halfway and dropped the key in (I had already locked up the truck). I had a “that was too easy” feeling and decided to to check the website. It said to follow the onsite instructions. I then proceeded to look around for said instructions. I lifted the box lid all the way up and was then prompted to “stop” don’t drop the key in until you click on the return tab on the website. I followed those instruction and came to the portion that I needed to enter the odometer. Since I was returning at a mini storage place there was no staff that early in the morning. I called the U-Haul number and sat on hold for about 20 minutes. Finally reached a rep explained my situation, was then transferred again. Sat on hold for another 20 minutes. I was transferred to the wrong department so they transferred me again. Sat on hold for another 20 minutes. Finally a staff member from the mini storage arrived and opened the key box. I hung up on the very unsuccessful waste of time U-Haul call. I the. Finished my drop off check on the website and went on about my day.

KAMIL A. le

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Le client n'a pas laissé de commentaire.

Alexander M. le

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The ladies working there were very polite and helpful in telling me about the location I just moved to.

ANDREW S. le

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Facility was very clean and well kept. Great customer service I would recommend this facility. Good Job AM Mini Storage!