Customer Reviews for A Avanti Self Storage East

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Avanti Self Storage East

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Kiera S.
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Ciara T.
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Let them to sweep out the truck when they pick up the truck! Other than that everyone was super nice and helpful!!

CHARITY C.
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Christopher C.
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timothy O.
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Eddie K.
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The lady who helped me was fantastic. I will definitely go back when I need to.

robert M.
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Jeff M.
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Friendly and helpful employee. Also very efficient with reservations and the pick up process. Clearly answered any questions I had. Call A Avanti Self Storage East if you need a U-Haul in or around the Muskogee area!

robert B.
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Logan R.
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Amber G.
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GARY C.
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ramona P.
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john W.
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STEPHEN H.
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Karen E.
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The location was fine, but I feel like the reservation line should have informed me of the price changes from the reservations I had made online to the changes I felt surprised by at the location. I was not pleased to be paying more for the daily insurance and mileage, after being called to have to change my location and vehicle preference

Gary C.
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Steven C.
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PAMELA A.
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Valerie L.
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Gail, the manager, was an excellent help. Courteous and on the ball. She even helped suggest how I could obtain loading help. Thank you, Valerie Kit Love

Sharon K.
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Michael P.
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Excellent customer service

Ralph R.
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Paul F.
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Robert M.
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Kara F.
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John D.
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Greg B.
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Keep up the good work.

Caitlin G.
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John W.
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When I dropped off I had to unhook the trailer. However not a big deal. Thank you

Whitney R.
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Truck’s oil light was on. We asked about it and we’re told not to worry about it that maintenance would be done after we turned it in. That was disconcerting but it was close to closing time and they had no other trucks so we were stuck. Later when we looked down at the gas indicator, we saw it only had 1/4 of a tank not the 1/2 they put on the contractor. The truck had problems shifting and the air conditioner worked only intermittently.

Lee T.
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Everything worked out good

David H.
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Don A.
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Jerry M.
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Uhual in Muskogee isn't open on Holidays. Need to have a location that isnt privately owned so people can do business.

james C.
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Employee on duty had absolutely no knowledge of trailers and could not answer even the most basic technical questions.

Jack F.
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Dwight M.
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Richard T.
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John M.
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This location was great but uhaul.com customer service was horrible.

Angela B.
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LEANN H.
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Very friendly helpful employees. I highly recommend this location for renting Uhaul's

Justin N.
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For the hitch ball that says 2" to 2 5/16" there was no 2 5/16 " ball had to buy one myself.

Don L.
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LaTesha B.
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dan F.
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Steven C.
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Evelyn C.
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Michael H.
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Amy D.
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Janece W.
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Randy T.
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absolutely fantastic. great location, great equipment, great team members. i'll be back if i ever need another on in this area. i will come to this location. i rate it a 10..

JERRY C.
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liz B.
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Vickie J.
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dorothy B.
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April M.
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A Avanti did a fantastic job taking care of me when the U-Haul system went down the morning of 2/24/18. With their service being out nationwide, I was scared that our move would be delayed, and that we would have a hard time trying to find something else to suit our needs. Fortunately, Gayle kept trying and was eventually able to get us out the door with a manual contract. Our move continued as planned and we were even given a discount because of the service being down. While I am disappointed with U-Haul's system, I am extremely impressed that A Avanti went above and beyond to help us, even when they could have turned us away. My suggestion would be to refrain from updating your system on the busiest day of the week.

Janice G.
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josh A.
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Diane B.
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sherry T.
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Jaesen S.
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Zachary Y.
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Patricia S.
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Christopher D.
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Michael S.
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Always treated very well at this location. It's our go to place to get a truck when we need one.

Shawn V.
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Jimmy H.
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charles J.
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No problems at all

Carroll thomas A.
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ben H.
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Michael S.
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tina W.
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Amy T.
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Richard T.
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The air con went out on the truck in Salt Lake City. Would only work for about 5 minutes the blow hot air again. I drove across the US in heat over 90 degrees for 2 days. I was very disappointed with the truck. it even was a new truck, less then 10,000 Miles. Sweating like a pig...

Candy Y.
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Everything was ready to go when I got there and made my moving experience good!!! Thank you!!!

Glenda J.
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I can't think of a thing. The young man that helped me was very helpful. It was raining and he still had the patience to show me the location of lights and wipers switches and he answered all my questions. THANK YOU so much.

Richard T.
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Charles T.
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Jason H.
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Robert L.
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DAMITA M.
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Nothing, staff gives excellent customer service goes above and beyond on helping or suggesting how to make move suitable to customers. Tried other U-Haul locations but this I have to say was the best one so far.

Patricia P.
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kevin R.
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Everything went great! Pick up was easy and truck was a good fit for my move. Drop off is easy after hours. I will use this again.

ROCKY L.
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Marla B.
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John G.
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This location was not at fault. The original reservation was made for a morning pickup in Wagner, OK. We had checked repeatedly that they would be open from 8AM to Noon on Dec. 31st. We showed up and they had posted a sign on the door that they decided not to open for business. We were in the middle of no where with no help in site except for a phone contact in Tulsa. We eventually picked up a rental in Muskogee. The Wagner location is a "black mark" on U Haul's reputation!!!

Kerrie C.
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No need to change anything! Gayle was awesome to work with as my use of the U-Haul & move ended. She was so kind and offered her assistance upon my arrival to my destination. It was a hassle-free experience! Thank you!

DavidDebra J.
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We had to unload the trailer ourselves very UN-customer friendly.

Richard M.
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TAMMY L.
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STACEY M.
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Don't tell a customer that you have to pick it up early because the truck may not be available later even thought I booked it over a month out.

Cristi T.
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Thanks for your help.

BRANDY H.
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Same family owns everyone one of them in Muskogee. They would not help me unhook my trailer nor help park it. I had to find a friend who knew how to do it. Very unprofessional. You run a uhaul place you should be know about every piece of equipment you rent and be able to help your customers. If I hadn't found a friend to help I was going to have to drive clear to Tulsa just to get help!

Tracy H.
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Great place to drop off. I call ahead to let them know I was coming and they were very helpful and happy to let me drop it off there. Left here happy.

James L.
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No help with pick-up of 6 x 12 enclosed trailer. Had to ift teh trailer and hook it up myself. Hurt my back in the process. Personnel stated they do "hook-up" traiers due to liability. U-Haul should consider removing this as a leasing site. This is the second time this has happened at this location within the last three months. Purposely did not select this site in the reservation due to the previous experience, but was assigned to it by U-haul. Another complaint will be filed.

SCOTT Y.
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CAROL G.
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Sam M.
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Kathy V.
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No reviews have been submitted for this location.

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