Évaluations des clients A Better Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A Better Mini Storage

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Ryan S. le

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The process was quick and easy to rent and the return was even easier! thanks!

Stephanie A. le

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Le client n'a pas laissé de commentaire.

Mary K. le

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Amazing customer service....will use them again

Gregory C. le

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Excellent. Thank you!

Faviola C. le

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Everything was perfect. Thanks!

Mario W. le

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Nice fast politeness service. A+++ ?? Great. Thx.

Ana C. le

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Le client n'a pas laissé de commentaire.

Felicia B. le

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The truck had a tow/haul light on the entire time and didnt drive well. Luckily I got the insurance because they only have this narrow gate to move the truck through.

joanie p. le

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Le client n'a pas laissé de commentaire.

Paul T. le

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Le client n'a pas laissé de commentaire.

Richard H. le

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I was charged 45 for Gas but only drove 18 miles and put 2 gallons of gas in the tank. Tried to get my money back and was transferred and left on hold for 30 minutes.finally had to give up. I'm going to tell everyone I know how U Haul ripped me off.

DORA A. le

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Excellent customer service.

Karla N. le

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Great location, super friendly people.

Guadalupe A. le

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It was a wonderful experience the lady who helped us was amazing everything was just perfect thank you for a wonderful experience made my moving run very smooth.

Brett K. le

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I was on hold with four different people for 45 minutes into my reserved 8 hours. My reserved truck was 20 feet away from me, but nobody from uhaul knew the gate code for me to access the truck. Also, I reserved two dollies that were not with the truck. Everything about this reservation made my move more stressful and if there was any other option I'd take it. U-Haul is Wal-Mart on a scale I've never seen.

Bruce S. le

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Le client n'a pas laissé de commentaire.

Ken N. le

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Le client n'a pas laissé de commentaire.

Isabel v. le

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Excellent staff and location!

SHANE B. le

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Th office is in a 8x10 shed. The truck has 100,000 + miles on it and it has dents and rings all over it. I wasn’t informed that I was paying mileage as part of the contract, which was more than the rental.

RICHARD H. le

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Le client n'a pas laissé de commentaire.

Anthony L. le

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Le client n'a pas laissé de commentaire.

Joan L. le

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Le client n'a pas laissé de commentaire.

Anne Z. le

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Rental was super easy and the woman working the desk was very nice and efficient. Van was in great condition and really nice to drive.

Michael B. le

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They were very accommodating and friendly from start to finish. The equipment was in very good order. They made it very pleasant to rent the truck. Thank you for the great experience!

michael c. le

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Excellent equipment and service, thank you!

EVE N. le

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Great staff, everything was perfect. Thanks!

Erik H. le

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Le client n'a pas laissé de commentaire.

DAMON S. le

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The girl in the office was very friendly and helpful and even gave me a free month when I got the unit.

JACQUEL N. le

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Had my car stored here, never had an issue.

TODD B. le

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Had my trailer and a storage unit here, great location in north Longmont, easy access.

DEVIN M. le

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Had my RV and boat stored here, great location

john d. le

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Customer service was the best. Very happy with this location.

carl b. le

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better signage to help find. Lot sits back off Main hard to find while driving. went to other location 5 blocks down street first.

Tina T. le

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Customer service was excellent.

Chris M. le

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Dealt with the guy that owned this location. He was great. Didn"t notice at time of pickup but the tires on trailer were mismatched in the fact that 3 were E rated, Max inflation 65# for a heavy load. One was C rated max inflation 50# for a heavy load. This caused bad trailer sway at hwy speed once it was loaded.

Virginia D. le

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The inside windshield was dirty like something splashed on it, the driver side mirror was nudge like someone tried to clean it with their fingers, the cab smelled like bad body odor, mostly the drivers seat.

julie c. le

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The girl working there, not the owner, i made it clear upfront that i only needed the 10ft. truck for roughly an hour & she told me it was $19.95 a day. I ok'd that but my credit card was charged 2-3 days after the 26th, which is when i rented & also returned the truck, for much more then agreed & the 2 more days later after that charge they charged my cc again but with at least closer to the amount it was supposed to be. They charged me for 2 days rental when i only rented it for at the most 2 hours. Only moved 1 bed less than 1 mile away for a total of 2 miles at the most but they charged me 5 miles. I'm positive the milage was on ??113 when picked up & was on ??115 when returned but they're claiming it was on ??110 miles which was incorrect & somebody else drove it before my rental or something but it was less than 2 total miles i drove the truck. I've contacted the corporate # twice now & told the owner would be calling me but i have not had a single attempt & no missed calls from the owner of that location. I've had to dispute the 2 charges with my credit card bank now. It's pretty ridiculous that the corporate level wouldn't or couldn't help me even the 2nd time i called a few days later too.

tony l. le

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Le client n'a pas laissé de commentaire.

alan a. le

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Le client n'a pas laissé de commentaire.

Justin B. le

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Le client n'a pas laissé de commentaire.

jose p. le

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The location up the street was closed so I came to this location and the lady was very nice and got me in a truck and I was in and out in no time

merrick r. le

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Friendly staff and very helpful

Jessica C. le

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Le client n'a pas laissé de commentaire.

Raymond B. le

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Le client n'a pas laissé de commentaire.

Edward B. le

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Nothing, everything was good.

CHRISTINA M. le

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Friendly, easy, and accessible on a Sunday.! Great!

Mike L. le

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Great folks. Very accommodating. Made the whole experience pleasant.

jose a. le

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Great location, excellent customer service, equipment was perfect and well maintained. Highly recommended. Thanks for everything.

Kaitlynn B. le

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Location is hard to find and need to call to get into the facility. If an access gate code was provided with directions that would be helpful but directions were confusing and not helpful.

David E. le

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Le client n'a pas laissé de commentaire.

Jennifer L. le

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Le client n'a pas laissé de commentaire.

Brandon C. le

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I am so happy with my experience today. The gentleman was quick yet thorough, explain and answering my questions. Clean and nice facility with excellent customer service.

Chad H. le

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Le client n'a pas laissé de commentaire.

Dave D. le

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It would be nice if an employee could be at the location during the hours it is open. If I hadn't reserved a truck and just went to the place, chances are no employee would have been there to help me.

HOWARD J. le

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Le client n'a pas laissé de commentaire.

Leo G. le

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I liked the location it was close to where I needed it to be and the reservation made it easy to pick up the trailer and it was ready to be taken

Jim f. le

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Le client n'a pas laissé de commentaire.

Martin R. le

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Very friendly staff... quick and easy daily rental :-)

Bradley H. le

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Attendant is remote and I was sent a damage report, cleaning fees, and fuel fees when the pick-up paperwork clearly stated the correct fuel amount AND noted the damage the report was for. Luckily, I had taken pictures at pick-up and U-Haul customer service refunded me for ~85% fairly quickly, but none of those charges should have happened at all. I don't know if this location is trying to make an extra buck or is just negligent of company paperwork, but it's not worth it to drop a vehicle off here.

Dean L. le

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Really a dirt lot with a shed more than a "location", but staff was nice enough.

Scott A. le

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Le client n'a pas laissé de commentaire.

Timothy K. le

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Very easy to work with!

Lorraine R. le

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Le client n'a pas laissé de commentaire.

Robert K. le

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Le client n'a pas laissé de commentaire.

mario f. le

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Le client n'a pas laissé de commentaire.

Andrew M. le

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Le client n'a pas laissé de commentaire.

Glenn H. le

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Very small office building and sketchy part of town, but overall good experience. Trailer was available I needed and pickup, dropoff were smooth. Very close and convenient to my house. Thanks.

Jerri J. le

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Le client n'a pas laissé de commentaire.

Elizabeth E. le

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Le client n'a pas laissé de commentaire.

Edward K. le

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Le client n'a pas laissé de commentaire.

SHERRI S. le

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The customer service was non-existent. The employee never did a walk around with me. The truck was filthy inside, and smelled like a dead cow inside! I stopped just outside the security gate to go talk to her about it, but the gate was locked, the office door was closed. I couldn't see her anywhere around to discuss the situation with the truck. Not Happy....

Erika B. le

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Very friendly and prompt service.

Dave K. le

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Trailer was ready for me as planned. Equipment was in excellent condition, and worked very well for hauling a motorcycle. I will definitely use it again.

Andrea K. le

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The ladies up front we're very kind and awesome!

Nick P. le

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Le client n'a pas laissé de commentaire.

Sandy W. le

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Rental was fast and easy.

Joshua M. le

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There was a Starbucks bag and water bottle left under the driver seat.

Wendell C. le

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Le client n'a pas laissé de commentaire.

matthew s. le

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Great service, very quick and easy. Physical location needs better signage

Jeff H. le

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Le client n'a pas laissé de commentaire.

Marie H. le

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There was no one there to help me and no instructions posted. Finally I was buzzed in the gate after about five minute. No one checked me in like they said in the paperwork. I just left keys in a drop box. I thought it was weird because it was the middle of the day, not after hours.

Brian B. le

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They should have the truck at the gas level they want it returned at. Also, the person answering phones should know what side of main street they are located at.

PETER H. le

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Le client n'a pas laissé de commentaire.

Jerry G. le

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Better signs to show location. Location is behind a used car lot in a storage building location. Lot does not drain well and has water standing that customers have to walk through or around to set to rental equipment.

Keith B. le

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Le client n'a pas laissé de commentaire.

Bradley M. le

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Le client n'a pas laissé de commentaire.

david h. le

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UHaul HQ tried to schedule me at Loveland, 30 miles from Longmont

Daniel M. le

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Le client n'a pas laissé de commentaire.

Norma F. le

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Le client n'a pas laissé de commentaire.

steve t. le

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Le client n'a pas laissé de commentaire.

Sherri K. le

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The manager of the location went above and beyond to help us problem solve and get a truck with a friendly and efficient manner.

Jennifer M. le

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Everything was perfect. Thank you!!

STEPHEN G. le

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Worked well for us.

Amy S. le

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Le client n'a pas laissé de commentaire.

Mailee C. le

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Le client n'a pas laissé de commentaire.

MARIA F. le

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Le client n'a pas laissé de commentaire.

Collin M. le

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Le client n'a pas laissé de commentaire.

Courtney R. le

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There was no one there when I wanted to drop my uhaul off during normal business hours. The gate was locked and there was no way to get in. I waited for someone else to show up and let me in with their code, then when I was ready to leave, there was no way for me to get out again.

james a. le

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Please be sure the hitch is securely on the ball.

David K. le

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Customer service was excellent. The location is behind a used car lot, which was unexpected and I missed the turn in approaching fron the north. There is no quick-around-the-block road access to recover. Now that I know where it is, it is not a problem. A special note online that access to the location is through another business with the name of the business might be helpful.

jason h. le

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Everything was perfect

MICHAEL T. le

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well, i chose the u pump it in dacono co to drop off my equiptment as per my agreement. i got to the town pump dacono and they refused to accept my tow dolly back. this is a u haul facility that i agreed to drop it off at. they were mean, refused to take it and got mad at me because they had to store it and they did not want to. the u haul lady in longmont where i rented my tow dolly was awesome. however this place u haul facility in dacono needs to dis bared from being a u haul facility. rude, mean and im not so sure i will ever use u haul again. thanks

Shawn A A. le

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The lady who rented the truck & auto transport to us was very helpful. The rental process details were clearly explained and we were shown the more pertintant points of transporting a vehicle.

rob p. le

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Great service and friendly people

David F. le

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Le client n'a pas laissé de commentaire.

Charles K. le

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The inside of the van was clean, however the interior smelled heavily of animal and possibly urine. We overall are very happy with the efficiency of this place and would happily rent from you again. Just recommending a more thorough cleaning of the inside.