Le client n'a pas laissé de commentaire.Susanne G. | Expérience générale
Customer Reviews for A Better Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Uhaul was dusty in the inside and coated with dust/ice on the exterior. Had difficulty getting home.William B.
Le client n'a pas laissé de commentaire.Joseph S.
Great location, exceptional prices and friendly staffELIZABETH R. | Expérience générale
Le client n'a pas laissé de commentaire.Michael J.
Great affordable units well located on Main StJohn B A. | Expérience générale
All units are drive up that makes it so easy to load and unloadDon M. | Expérience générale
Affordable units with easy drive up unitsTeresa F. | Expérience générale
Le client n'a pas laissé de commentaire.Heather R. | Expérience générale
Great serviceCesar L. | Expérience générale
Friendly service and very affordable unitsNoemi C. | Expérience générale
Great location, great customer service! They always called back promptly.Rob M. | Expérience générale
The trailer performed flawlesslyJim H.
Le client n'a pas laissé de commentaire.Tracey G.
Hard to find, but excellent and friendly service!Cindy W.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Juan A.
Easy drive up access and great affordable pricesTait B. | Expérience générale
Fair price and good serviceSteven L. | Expérience générale
Best price in town and easy access, great location off Main stROBERTA K. | Expérience générale
Had my truck parked here for years and never had an issue, great affordable locationRON D. | Expérience générale
East to miss the driveway limited signage.Mark K.
Le client n'a pas laissé de commentaire.Cameron B.
Easy and convenient pick up and drop offLinda A.
Le client n'a pas laissé de commentaire.Terry W.
Best prices in town and off Main stAlfredo R. | Expérience générale
Great storage facility!Nick S. | Expérience générale
Affordable price and good service, they also have Uhaul rentalHeidi A. | Expérience générale
Good service and great priceYOLANDA B. | Expérience générale
Best prices in townMorgan R. | Expérience générale
Great prices and excellent serviceCourtney G. | Expérience générale
Attendant was helpful, helped us locate the electric hookupsAngelina K.
Le client n'a pas laissé de commentaire.Melissa P.
The Uhaul app has never worked for me and it's a particularly awful situation when the location doesn't have people there. Fix the app or don't offer off hours pick ups.Sara V.
The ring doorbell provided a good way to contact the site operatorChristopher A.
Le client n'a pas laissé de commentaire.Carter H.
Le client n'a pas laissé de commentaire.Mario H. | Expérience générale
Very affordable pricesGreg B. | Expérience générale
Helpful and polite. Got us taken care of and very professional.Dwayne C.
Great service , called to help us do the 24/7 pick upDonald H.
Le client n'a pas laissé de commentaire.Bonni S.
Its small but had what I needed. no bathrooms.Kyle E.
Le client n'a pas laissé de commentaire.Brian H.
Le client n'a pas laissé de commentaire.Gloria O. | Expérience générale
Great drive up access and affordable pricesBarbara C. | Expérience générale
Great affordable locationMelissa W. | Expérience générale
Le client n'a pas laissé de commentaire.Francisco F. | Expérience générale
Le client n'a pas laissé de commentaire.Declan M. | Expérience générale
Le client n'a pas laissé de commentaire.Sagar R. | Expérience générale
Easy monthly rental with no commitmentMelissa M. | Expérience générale
We moved out before the end of the first month and we got charged for a second month. Very disappointing and staff unwilling to help. Extremely expensive and we are very angry. We will be leaving reviews online as such.Jordan I. | Expérience générale
Tell the customer about the tow setting being the default, that you have to turn it off to drive with the transmission working normally.Patricia P.
Le client n'a pas laissé de commentaire.Tenaya V.
Rented for one month with no commitmentsCristela M. | Expérience générale
Parked my car here for a year and was great, had no issuesJOHN F. | Expérience générale
Le client n'a pas laissé de commentaire.AARON B. | Expérience générale
Month to month lease easy to terminateAletta M. | Expérience générale
Le client n'a pas laissé de commentaire.Jorge C. | Expérience générale
Great serviceBrenna G. | Expérience générale
Great affordable prices and well maintainedHeather K. | Expérience générale
Had stuff here to about 6 years and never had an issuemichelle c. | Expérience générale
Great serviceTomas A. | Expérience générale
Very accessible price compare with other companies, place is secured and I never had an issueDavid L. | Expérience générale
Buen servicio y en espanolAlejandra L. | Expérience générale
Excelente servicio en espanol, muy buen precio.Agustin S. | Expérience générale
Carla was very helpful and friendly! She made the process extremely easy! The equipment was clean and well-maintained.Michael P.
The biggest problem is that the facility is very difficult to see from a busy road. I drove by twice before identifying something which actually had the U-haul name on it way back from the road and between other businesses. The signage is the major problem. Otherwise service was good and drop off relatively easy.John L.
Le client n'a pas laissé de commentaire.Dennis S.
Dirt lot with nobody present.Sean R.
Le client n'a pas laissé de commentaire.Dudley I.
Le client n'a pas laissé de commentaire.Leila H.
This place was awful!!!Gerald A.
This was a gated yard with no one on site. I got into the yard because someone using the storage part of the facility had punched in their code. I couldn't make the turn with the trailer and had to unhitch and pull the trailer with the dolly, which had a flat tire. I couldn't pull it to the front of the yard where the rest of the Uhaul equipment was, so I had to leave it at the side of the yard. Now I was locked in the yard with no code and had to climb over the fence, only to remember that I hadn't taken pictures or put the contract into the key return. Had to climb back over the fence for that. This facility was very poor. Did I say that strongly enough? Not by a long shot. I even tried to call them, but I only got a recording. These folks should not be representing Uhaul. I just hope this doesn't come back on me at all. I did my part, I believe, as best as I could. Terrible experience with this drop off location!!!Gerald A.
Le client n'a pas laissé de commentaire.William F C.
Le client n'a pas laissé de commentaire.David C.
Great affordable place and conveniently located off main stCHRIS W. | Expérience générale
Nobody available on site. Ring doorbell system to return truck.Jennifer H.
Le client n'a pas laissé de commentaire.Penny J. | Expérience générale
It was a muddy dump. Minimal equipment available and a small shack. It was not where I expected to pick up my trailer. I was forced to travel an extra 25 miles to get itKenneth B.
Le client n'a pas laissé de commentaire.CHARLES E.
Le client n'a pas laissé de commentaire.Kevin S.
Le client n'a pas laissé de commentaire.Desmond A. | Expérience générale
Le client n'a pas laissé de commentaire.Michael P. | Expérience générale
Awesome locationGary H. | Expérience générale
1: Truck access required gate code. Gate code should be provided BEFORE locating truck, not after. 2: Truck key was in wrong box. I had to call customer service, who thankfully had all box codes.Eliot M.
Le client n'a pas laissé de commentaire.STEPHAN D.
Le client n'a pas laissé de commentaire.Keith C.
Le client n'a pas laissé de commentaire.Shawn J. | Expérience générale
Affordable parking sportsLOUIS T. | Expérience générale
Affordable and well keptCarlos G. | Expérience générale
Great clean and affordable facilityJacklynne C. | Expérience générale
Le client n'a pas laissé de commentaire.jonathon S.
Service was great and staff was helpful. All went very well.MANUEL G.
The only downside was how expensive storage units are these days. Especially here in Colorado. It's a nice place for storage, but not cheap. Other than that it's a nice place.SHAWN P. | Expérience générale
Le client n'a pas laissé de commentaire.Bart S.
Le client n'a pas laissé de commentaire.John T. | Expérience générale
very affordableTeresa J. | Expérience générale
Le client n'a pas laissé de commentaire.Danielle H.
Le client n'a pas laissé de commentaire.David D.
Very East Process & Great Customer Service ! Merci!OTHO S.
I turners in after hours and via phone and video the lady who answered was very helpfulJohn A.
Le client n'a pas laissé de commentaire.D M.
Great location to keep my camperMarianne L. | Expérience générale
Great locationDESMON T. | Expérience générale
Nice affordable locationMichael G. | Expérience générale
Kept my car here for a while and had no issuesROBERT M. | Expérience générale
Personnel amicalMARK S. | Expérience générale
Le client n'a pas laissé de commentaire.Letitia P.
Nobody on site though the web site indicated they were â€œopenâ€. Small lot, confusing instructions.George F.
Le client n'a pas laissé de commentaire.JOSEPH C.
Le client n'a pas laissé de commentaire.DAVID D.
Truck leaked. Cab and cargo got wer in the rainSUSANNE S.
Le client n'a pas laissé de commentaire.CANDACE P.
Best price in townRICHARD F. | Expérience générale
Le client n'a pas laissé de commentaire.Ken B.
Excelente servicioMartha G. | Expérience générale
Pros: Guy working there was very pleasant and efficient. Was hooked up and on my way in minutes. He gave me a gate code so that I could drop off the trailer after hours. Super convenient. Very easy experience. Equipment was in excellent shape and worked great. Cons: Only con is that the parking lot was full of large mud puddles. Had to be careful how to backed in the trailer on return so that I wouldn't step out into a mud bath :-)BRENDAN M.
Le client n'a pas laissé de commentaire.thomas D.
Le client n'a pas laissé de commentaire.Steven C.
We were originally told to return equipment to 208 s main st. Longmont co 80501 via text. That was just a small parking lot and there was nowhere to return truck to. We also had the 26â€ truck and a trailer so that was very unfortunate to have to try to get in and out of a downtown small parking lot which clearly was not a correct address. We have had nothing but bad experiences with Uhaul every time we have dealt with them. This will be our last.Christopher C.
Le client n'a pas laissé de commentaire.Elsa I. | Expérience générale
Great affordable facilityJOANNA B. | Expérience générale
Le client n'a pas laissé de commentaire.Randy S.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.BRIAN O.
Le client n'a pas laissé de commentaire.WAYNE J.
Wanted to return early and did not get response to obtain a code to get in lot.NANCY E.
Best prices in town. Friendly staffAROON E. | Expérience générale
Stored my RV here and had no issues. Great accessSara R. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM R.
Le client n'a pas laissé de commentaire.SHELLEY S.
Great prices, the best in Longmont.RACHEAL C. | Expérience générale
Nice affordable place, awesome pricesHaylee P. | Expérience générale
They were closed when i dropped off the trailer so I can't confirm any of the above.ERIC F.
Excellent customer service!CHRISTINE N.
Easy and efficientAARON T.
Le client n'a pas laissé de commentaire.Robert M.
One month rental with no commitmentDave H. | Expérience générale
Great location off Main St.Henry A. | Expérience générale
Only open 5 hours a day, never answers phone, charged $36 for a "Missing/Damage Fee" that no one seems to have any idea what it's for. Filing dispute with bank.DANIEL H.
Le client n'a pas laissé de commentaire.LAUREL H.
Le client n'a pas laissé de commentaire.LINDA W.
Great locationTOM M. | Expérience générale
Great location off Main St, kind of hidden and easy drive up units.Athen A. | Expérience générale
Super convenient access hours and great staffMichael S. | Expérience générale
Awesome place to park your vehicular, no issuesVincent P. | Expérience générale
Great accessLUMI C. | Expérience générale
1. My unit was clean. The outside aisles were often had lots of ruts and craters in the dirt, and had no drainage in the rain or snow. 2. The area seemed secure. I didn't enter at night so I don't know about the lights. 3. There didn't seem to be anyone there for a lot of the times I was there. To be fair, I didn't drop by very often. 4. The gentlemen I had spoken to were helpful. I think Aaron was the gentleman I've spoken to lately and he was friendly. I spoke to a woman after I rented a truck for May, and she was abrupt. I told her that the lock would not close to lock on the back lock. She was curt and showed no customer service skills. It was her behavior that got me thinking it was time to leave. I'd been with you people for 4-5 yrs and I didn't need to allow myself to be treated like that. 5. I don't know if I would recommend your facility. The unit was kept free of animals, spiders and bugs. The aisles were not kept in good shape. They looked like they never got leveled off. And the woman who works there could use a lesson in courtesy. The last thing I needed, after moving all day, was her telling me I didn't deserve money off for having to buy a lock at 10pm the night before. She showed no consideration or good service skills.ELLON D. | Expérience générale
Le client n'a pas laissé de commentaire.PHILIP A.
Le client n'a pas laissé de commentaire.Dudley C.
Thank you for everything and definitely will recommend your storage facility anytime once again thank you 😊CONRAD R. | Expérience générale
could not have been any easier. ordered online, went and picked it up when neededJOSEPH L.
Le client n'a pas laissé de commentaire.CRAIG N.
Nobody was available and when I asked for a receipt I was told I would have to wait 1 hour before anyone would be there because they were across town.LUNA DEL MAR S.
Like the pick-up, the drop off was completely unsatisfactory. My contract stated I could drop off on Broadway in Boulder. I received a text that I had to drop off in Longmont, a 35+ minute drive each way out of my way. After calling Customer Service to change this I was told that I could not drop off in Boulder, even after explaining that my contract said Boulder and I didn't have tome to drive the hour plus out of my way. I wish I never rented from UHaul and will not again if I can help it.ROY D.
Le client n'a pas laissé de commentaire.RUTH P.
The online process is a little weird. I couldn't get the code to get the truck until I had already gotten into the truckAmanda D.
Le client n'a pas laissé de commentaire.Kimberly L.
Best price in townDerek S. | Expérience générale
Extremely helpful and nice!!KYLE F.
Le client n'a pas laissé de commentaire.MARK S.
Le client n'a pas laissé de commentaire.AARON T.
Did a one month rental with no commitmentsJodell S. | Expérience générale
Perfect location for my RVOmar F. | Expérience générale
Le client n'a pas laissé de commentaire.Sandra D.
Le client n'a pas laissé de commentaire.ERIK H.
Great location in the middle of townAthen A. | Expérience générale
Month to month lease, and easy access to back a trailer inJeff D. | Expérience générale
The woman that helped us was amazing. I cannot thank her enough for taking care of us. She went above and beyond. We are very happy.CHARLES J.
Le client n'a pas laissé de commentaire.Joe S.
Perfect place to keep our moving truck, great access and no issue, well secured property.Pink Dot Moving L. | Expérience générale
Process was too slowDaniel W.
Had to park my car for one month and it was great they even called me when the tarp came off my car. People that care.Ted W. | Expérience générale
Stored my car here for years, never had an issue drove it out the same way I drove it inLuke M. | Expérience générale
rented for 2 months, easy to cancelSergio F. | Expérience générale
Rented online and got a free lock, easy Uhaul site to pay and rent units. Got access to my unit right away.Darrick S. | Expérience générale
Fast and friendly returnRaymond G.
Despite all my skepticism, the experience with the place overall was pretty smooth. A woman at the check in was super nice, helpful and informative and dropping off the truck was also relatively easy. The main downside was UHaul website and the app. Both are crap. They did not recognize my DL (that's why I had to check in with the person, not app) and then I got an error after I finished the checkout and payment that got me worried if everything (most importantly the payment) went through (it did).Maxim S.
Very professional and helpful staff, made sure all equipment was understood and inspected with me prior to assisting with hookup and further explanation / guidance.Lucas V.
Le client n'a pas laissé de commentaire.Glenn T.
Had a unit here for 2 month and was able to rent a truck to move out when I needed one.Hery Paul G. | Expérience générale
Rented a unit for years while I was out of state taking care of my mother, my stuff was secured and rented a truck from here to move my stuff out. They are very good at calling if there is an issue and they contact you right away. Very happy with the service and would recommend to any one looking for an affordable storageELIZABETH O. | Expérience générale
Dropped off truck around noon on Saturday and no one was there. Posted hours are until 2:00 pm. Gate was locked and was only able to drop off truck because a storage renter came in and opened the gate with their code so I could drop off truck. Tried to book the u-haul dealer 3 blocks down the street when we reserved the truck, but the app would not let us since this was 3 blocks closer. The location 3 blocks away was open with people working. Also, when using the app and booking movers, the app automatically sets the number of rental days and will only let you book the movers on the last day of rental. Need to make the moving help date adjustable because it affects cost and availability of movers. Many people may not need the full rental period to load, travel, and unload.Mark U.
Easy online rentalSarah V. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin P.
Had my van parked here for a couple of months, easy and convenient access. The facility is gated and has cameras.Stefan M. | Expérience générale
Easy and convenient location off Main st.Tiana M. | Expérience générale
Had a parking spot here for a year and never had an issue, very affordable and easy to access my car anytime.Charles L. | Expérience générale
Great location, best price in time.Chamblee A. | Expérience générale
Rented a parking spot here for a few month and was perfect, I did all my paperwork online since I'm out of state and they directed the driver to where to park.Julie B. | Expérience générale
Rented online, was super easy and convenient. No long term commitment, I rented only for one month and didn't have to pay for anything else other then the first month.Joseph D. | Expérience générale
Had a parking spot here for a while and it was secured and affordable.Victoria S. | Expérience générale
Had my unit for a little over a year and had no issues.Natalia J. | Expérience générale
Had a storage here for a few months and they had the best price in town. Easy access, drive up and off main.Kari T. | Expérience générale
Stored my RV for a month, great place no issue what so ever, Gated and cameras in all the facility.VAN H. | Expérience générale
Rented a parking spot here for my Camper and it was great. I never had an issue easy access and I didn't have to back it up I had a pull through spot. I will rent here again if I ever need a spot for my camper.Doug S. | Expérience générale
I rented this unit on line, and it was super easy and got a free lock. I liked that you don't need to see anyone to rent or pay, you are able to do everything online.Joshua C. | Expérience générale
I rented this unit for a little over a year, never had an issue. Drive up and easy to access and the rent was super cheap, I called everywhere in Longmont and they seem the best price in town. I also never got a rate increased in the whole time I was here.Ronald B. | Expérience générale
No complaints, convenient location, had access whenever I needed it.Aaron F. | Expérience générale
No issues even though the lot was unpaved i was surprisedCASEY S. | Expérience générale
Le client n'a pas laissé de commentaire.David V. | Expérience générale
Needed a unit, quick, they helped me out and got me into a unit in under 5 minutes. Great experience.James E. | Expérience générale
Needed a place to store my boat, and even though the spot was outdoors I removed it in the same condition I brought it in inRUTH B. | Expérience générale
Got 2 units here and great price, this is the best price in all Longmont.Randy H. | Expérience générale
I had my stuff here for years and I never had an issue.MARTIN R. | Expérience générale
Very great prices, actually the best in Longmont since I called around everywhere. Secured location and easy to get too.Jan H. | Expérience générale
They always worked with me when I got behind in my payment, very understanding and friendly people.Ashley Z. | Expérience générale
Store my belongings here for a couple of years and never had an issue, very well located off Main St and easy access.Richard S. | Expérience générale
Excelente lugar buen precio. Hablan espanol y son muy amables.ESTEBAN P. | Expérience générale
Convenient location and contactless rentals if you ask. Good prices.Frank B. | Expérience générale
Rented a storage unit and a moving truck. No issues with either. Good prices and friendly employees. Will use again.Lindsey W. | Expérience générale
Good location, fair price.Ryan B. | Expérience générale
Best prices for storage in LongmontYasmany P. | Expérience générale
Thanks a lot.Ashley Z. | Réservation
Merci!Sandra M. | Réservation
Good storage.Aaron F. | Réservation
Great price!Amy O. | Réservation
best rental experience i have ever had highly recommendShaun H. | Réservation
Best price in town for storage.Cody W. | Réservation
They have the best prices for storage.Sydni W. | Réservation
Thanks for everything!Sherry S. | Réservation
Excellent storage.EZRA C. | Réservation
Excellent storage facility and they have Uhaul rentals, too!Jessica S. | Réservation
Excellent location. Good price and managers were friendly.Terry W. | Réservation
Excellent customer service.DORA A. | Réservation
Excellent staff and location!Isabel v. | Réservation
The girl in the office was very friendly and helpful and even gave me a free month when I got the unit.DAMON S. | Expérience générale