Évaluations des clients A Better Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A Better Storage

Cote générale :

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Sharon G.
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Le client n'a pas laissé de commentaire.

Jesusa R.
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Nothing. The lady that helped us was great.

Patrick M.
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Le client n'a pas laissé de commentaire.

linda M.
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Parnold was very polite and courteous and went out of his way several times, I will gladly do business with him again and I will highly recommend him to family and friends.

WILLIAM H.
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Great Uhaul Place !

bobby S.
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Congested, road and entrance torn up to facility

Brandon H.
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Watch out they will short you on blankets then over charge.

Harold M.
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Quick and friendly Uhaul representative meet me at the vehicle within 10 seconds of arrival.

Levi L.
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Repave the parking lot... lol

Milton B.
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Le client n'a pas laissé de commentaire.

Hector V.
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The system on line by the phone is horrible for people who are not used to this system

Vincent S.
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This place was such a rip off. You will get over charged. Please please save your money and time and use penske or budget. I will never use this company again worse first time experience ever. Money hungry people charging for the truck, mileage, and gas. I will never EVER EVER EVER use this company again save your money and time wish I did!

Thomas M.
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I did not care for the drop off location. It was poorly marked on what was needed to do. I would not have had a clue if I didn't have the U-haul App. I prefer working with people who are actually on site!!

roger P.
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Staff was pleasant to deal with and very helpful. The office had a lot to be desired. The tiles were out of the ceiling apparently from what appeared to be a past ceiling leak and very little lighting.

Jeff F.
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Hard to get to by directions listed on google.

David B.
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Le client n'a pas laissé de commentaire.

Daniel S.
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Location was not clearly marked and was a hole in the wall. The business smelled like a animal shelter.

Willie R.
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Le client n'a pas laissé de commentaire.

Russell A.
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Le client n'a pas laissé de commentaire.

JEFFERY C.
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The place was nasty. Cat hair EVERYWHERE. Smelled like cat urine and feces. Complete filth. Man was very unprofessional.

Lawrence C.
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Office smelled like a cat pan. First he didn't have blankets and then they did. Confusing

Joseph S.
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Le client n'a pas laissé de commentaire.

PAUL Q.
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Le client n'a pas laissé de commentaire.

Steven S.
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Super easy and fast drop off. No issues with location.

Nelson G.
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Le client n'a pas laissé de commentaire.

Cheryl M.
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Le client n'a pas laissé de commentaire.

Michael T.
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Le client n'a pas laissé de commentaire.

phillip A.
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Le client n'a pas laissé de commentaire.

Mary Dale B.
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Le client n'a pas laissé de commentaire.

ELIZABETH F. | Expérience générale |
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It was a, pleasant experience. I had never rented a storage building before, but the nicest people there helped out and made it easier.

Desi F.
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Le client n'a pas laissé de commentaire.

BRYAN F.
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When I originally placed my reservation, it was for pick up in Euharlee GA. I confirmed pickup the day before. But when I got to the location for pickup, the truckuck was not available. The location was not even a uhaul location. I had to call customer service and get a new location and truck assigned. They sent me to a location that was not yet open for the day. Please note that I am very unsatisfied with the website and phone service I received. This error cost me several hours and it will be be difficult to forgive.

Dexter M.
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Le client n'a pas laissé de commentaire.

Keri L.
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The lady who checked us out was great and very friendly!

WILLIAM W.
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The quote i got was 272.00 with insurance included.When i got there he tryed to charge me insurance on top of the quote. Seemed shady to me.

THERESA H.
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I reserved a uhaul close to my home so I would not have to pay for additional mileage and also could have my elderly neighbor pick me up at the time of drop off. I received a call the morning of my rental that they did not have a truck available for me close to my home. I had to go 31 miles away to pick one up. This cost me additional 50.00 dollars in mileage plus had to leave my car at the site. I have always used Uhaul in the past and have recommended them to friends but after this, I believe I will be checking out other rental companies.

ALAN C.
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Put a jack on the trailers so a person who rents them can unhook them if the need arises. It took two grown men to hook this trailer to my truck.

Paula V.
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I would like someone to call me at 7068470139. I called and reserved the truck on Friday but when I get there before my appointment time location closed on Saturdays was sent to 3 other locations before getting a truck and it was not the truck I reserved. Had no lift or anything very small so had to make 3 trips. This is no way to treat your customers.. now back aching and you have the nerve to still charge me..wow Paula vineyard

LaMont S.
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The best U-Haul service I've ever experienced!

phillip A.
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Very professional very polite

ROBIN W.
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I made a reservation and was told $80 and even states that on my paper had to go pick up U-Haul at a different location because location I made my reservation didn't have my size on the day of my reservation to some hole in wall place was very nasty junk everywhere and to top it off they told me $145 I told the guy no I was told $80 he had to call his DM and he didn't even know what happened they ended up changing me the $145 then he tells me it would go back on my card in 1hr well it's 2days later and still not on there, this has been the worst experience I've ever had moving I had a time of 10am because all their mistakes I didn't leave there till after 12:30

doug H.
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Le client n'a pas laissé de commentaire.

brandon B.
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Le client n'a pas laissé de commentaire.

CHRISTIE R.
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Le client n'a pas laissé de commentaire.

richard W.
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Le client n'a pas laissé de commentaire.

JOHN C.
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This truck was an old retired truck. No u-haul logos anywhere on the truck. Drivers door wouldn't stay shut tight, rattled the whole trip. Sounded like the drive shaft was going to come out . Got laughed at for paying for that truck.

MARCUS N.
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Le client n'a pas laissé de commentaire.

Carlos M.
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Phillip was great. Hassle free pick and very friendly.

Timothy H.
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Le client n'a pas laissé de commentaire.

KAYLA M. | Premières impressions |
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I have never had as positive of an experience as I did with this Storage facility. As simple setup as it was, I was greeted by politeness and professionalism.

Samantha C.
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The owner was incredibly helpful. He went above and beyond to help us. Best experience with uhaul we've ever had.

PHILLIP A.
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The staff was courteous and very helpful

DAVID H.
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I was very pleased with how easy and quick it was to reserve the furniture dolly that we rented. I will definitely use U Haul again if needed.

REBECCA M.
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Le client n'a pas laissé de commentaire.

robert M.
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Le client n'a pas laissé de commentaire.

Timothy H.
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Le client n'a pas laissé de commentaire.

JULIANNA H.
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I didnt even get a real uhaul they only had the for sale truck they said it was on a quarter of a tank and it was one notch above empty no where near a quarter i left the truck on half a tank because i had to put gas in it to even get me to the house i was moving from if i woulda went 3 miles more then I did it would have been empty...the AC didnt work well and the truck sputtered would not reccomend this uhaul to anyone. Next time im gonna go to penske or budget

CHRIS S.
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Maybe make it a little easier to back up to the trailers. The area doesn't have much room to store trailers or trucks.

LARRY P.
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The associate very helpful and knowledgeable about the product

Lance A.
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Le client n'a pas laissé de commentaire.

Curtis M.
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Attendant was unfamiliar a with the computation Eric program. Took 40 minutes to get rental, and there were no other customers.

TAMI M.
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Only complaint was the windshield was pretty dirty.

Crystal H.
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Le client n'a pas laissé de commentaire.

Jill D.
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Le client n'a pas laissé de commentaire.

Terry G.
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The attendant was not familiar with the application online. It took over an hour to get the form completed.

Paul N.
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Le client n'a pas laissé de commentaire.

VICTORIA G.
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Le client n'a pas laissé de commentaire.

Richard N.
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Le client n'a pas laissé de commentaire.

CRYSTAL S.
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Le client n'a pas laissé de commentaire.

Alan P.
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Le client n'a pas laissé de commentaire.

Kevin H.
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Le client n'a pas laissé de commentaire.

MITCHELL H.
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Le client n'a pas laissé de commentaire.

THOMAS C.
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The U-Haul representative was extremely helpful and efficient.

Roger K.
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It took 30 minutes to get the paperwork done and the requirement to call someone who could verify that I was renting a trailer was absurd. They said your software system was the problem. My credit card was entered 4 different times. Way too long to make a pick up. - Especially after I had already done an online sign up .

Rosemary H.
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Le client n'a pas laissé de commentaire.

eddie C.
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Very good Service.

MICHIAL M.
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Le client n'a pas laissé de commentaire.

Ricky B.
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He did a wonderful job. He hook up the trailer to my car so I could keep on going.

KEVIN C.
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Place outs run down agent thought I was lying

Rachel F.
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Le client n'a pas laissé de commentaire.

Joseph Z.
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I am pretty sure it was a bag of crystal meth that was left in the ashtray, luckily I did not get pulled over with my 4 year old daughter in the truck with me that could have ruined my life and ended my career, just to move a bed set,

CHERYL C.
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need to have better communications between the drop off stores and pick up stores. had to wait while attendant contacted his boss on whether or not the U-Haul had to be paid for at time of drop off. caused a much unnecessary time consumption. issue was resolved, finally, but....

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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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