Évaluations des clients A Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A Mart

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Shannon F. le

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This is no reflection on the location but on Uhaul and how they operate. I booked a 17' truck with appliance doly and utility doly for two days from a location close to my home. The day before I find out I have to go much further and now will be charged these miles for the pick up of said uhaul and it was a 15' with only a utility doly. That shouldn't be acceptable. I'd rather be told sorry this is all we have would this be ok rather than just changing everything last minute. Thank you for your time.

Monette F. le

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My order included a dolly which was not available at pick up. I also had to drive a half hour away to pick up the one-way rental. The website should be more clear that when selecting a pick up location it is only a preference and better availability options should be included.

Paige L P. le

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We waited almost one hour trying to pick up the van. The only person who knew how to check out a U-Haul vehicle didn’t show up for work, so I went online to complete the express pick up process. The staff at the store couldn’t locate the key! My son had to try to help and the van was filthy.

Gina R. le

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A little more lighting where the trucks are parked would have been nice but overall the experience was nice.

James K. le

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Le client n'a pas laissé de commentaire.

Denise R. le

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Le client n'a pas laissé de commentaire.

frederick s. le

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Loved the new GMC Van. Handled very well.

Lawanna S. le

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Good experience at this location. The customer service representative was awesome! She compensated us, when the truck requested, was not returned on time. Thank you, L. Smith

Lisa W. le

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Love the app that I didn’t have to go inside to do anything. Very convenient Thank you

marshellea p. le

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Le client n'a pas laissé de commentaire.

Alison G. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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Construction debis in the cargo area. Inside of windshield so dirty I had to pick up cleaning supplies and deal with it. Cab smelled like some had smoked two cartons of cigarettes in it. 20,900 miles.

Donald E. le

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Le client n'a pas laissé de commentaire.

ANA V. le

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Le client n'a pas laissé de commentaire.

JOHN S. le

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Le client n'a pas laissé de commentaire.

Conrad D. le

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Le client n'a pas laissé de commentaire.

roseanna m. le

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Was not sure if I did the drop off right. I did watched the video and the instruction where very simple. But I did not get a confirmation that the vihecle was dropped off correctly. I did recurved an email the next morning at the time that I was sechedule to drop it off. This made me a little nurveous as I did not want to get changed for another day of rental when I didn’t need it.

Nora P. le

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A-Mart pick up was fine. However, each time I call to make a reservation I am always routed to another location. My reservation for A-MART was called in over one month for pick up and drop off. I was still directed to another location. NOT GOOD CUSTOMER SVC.....

Conrad D. le

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Le client n'a pas laissé de commentaire.

bowman d. le

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Le client n'a pas laissé de commentaire.

Judith T. le

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Le client n'a pas laissé de commentaire.

Morgan C. le

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Le client n'a pas laissé de commentaire.

Melissa F. le

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I had many issues with that app both checking in and checking out. I will submit that review separately but the gentleman at Amart was friendly and very helpful with the return since I wasn't able to do it via the app.

Larry R. le

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Le client n'a pas laissé de commentaire.

HOLLY L. le

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Our truck was not available at the site we were confirmed with and had to drive an hour to go get a truck somewhere else.

La Tonya T. le

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Better communication

Iqbal W. le

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Very nice people and fast service!

Eric V. le

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I found out the day before that my pickup location was moved to a place that didn't open until AFTER I reserved my moving truck. I went there, and they made me wait 30 minutes to pick up the truck .. when it was sitting right in the parking lot.

Mark S. le

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The truck wasn't swept out.

ni n. le

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Le client n'a pas laissé de commentaire.

Meghan M. le

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Make sure that there are warnings that the fees add up quickly. The truck says $19.95 for a day, where I ended up with an $80 bills for 4 hours and less than a 20 mile trip. I was very pleased with the ease of rental, and the contact rep for verification otherwise.

thomas w. le

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Excellent service. Quick and easy...

Carlos O. le

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The gas was just a quarter I have to fill up in the begining and when I finish

Monique C. le

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The truck was not in good condition

David T. le

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Le client n'a pas laissé de commentaire.

ivan e f. le

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Make sure you check drop off charge I was charged 130$ more than quoted when I dropped off at amart in Coatsville

RABEYA W. le

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the team at this location is very helpful.

Kim R. le

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I will NEVER use this location again.

Duamell P. le

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Le client n'a pas laissé de commentaire.

Conrad D. le

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Le client n'a pas laissé de commentaire.

Jim O. le

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Got charged $20 for furniture pads and this location does NOT carry furniture pads. Tried having it taken off the bill when I returned the truck, but did not get a finalized bill upon return because only one person in that store can process U-Haul business and he doesn't work on the weekend. Additionally, there was debris in the back of the truck that they dismissed as no big deal, and the right mirror was so loose that the wind from driving would blow it against the truck causing a dangerous condition.

William B. le

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Le client n'a pas laissé de commentaire.

Taleah H. le

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It was a quick drop off. No major complaints.