I would never ever recommend UHaul to anyone - the service at Somers Point was beyond exceptional but the UHaul as a company is horrendous - changed my reservation with no notice to me - on hold trying to get service for over 2 hours at three different times - the only reason I got a truck / that was reserved two weeks prior / was due to the kindness and help from the two staff in Somers Point - UHaul could have cared less and did nothing to accommodate or help - never again - will drive wherever I have to for another companyJEFFERY M.
Customer Reviews for A N A Towing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Somers Point, NJ 08244
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam - dim : 9h am à 12h pm
Heures d'ouverture spéciales
- 8/7/2021 - 8/8/2021: Fermé
- 8/15/2021: Fermé
- 8/21/2021 - 8/22/2021: Fermé
- 8/29/2021: Fermé
- 9/4/2021 - 9/6/2021: Fermé
- 9/12/2021: Fermé
- 9/18/2021 - 9/19/2021: Fermé
- 9/26/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Charles C.
It can be very nerve racking when you're on a tight schedule and are told you're rental will not be at the desired location. Especially when you're told it could be 150 miles away. For the amount charged the guaranteed pickup should really be guaranteed.CHARLES C.
I had a reservation to pick up a motorcycle trailer on a Saturday and they just decided to not open. I understand that things happened but I don't understand why no one could just see if there was any reservations for that day and call me and say that their location would not be opened. Kind of screwed up my whole day.GABRIEL W.
Employee at the desk was friendly , organized and made the entire experience pleasant .WILLIAM R.
Le client n'a pas laissé de commentaire.KIMBERLEY W.
Le client n'a pas laissé de commentaire.STANLEY B.
Le client n'a pas laissé de commentaire.Beth Ann D.
Le client n'a pas laissé de commentaire.Nikki K.
Le client n'a pas laissé de commentaire.TODD F.
Le client n'a pas laissé de commentaire.Maureen C.
Le client n'a pas laissé de commentaire.MICHAEL G.
Service was great, quick, thorough and helpful. Merci.RICHARD N.
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.Rudolph B.
Le client n'a pas laissé de commentaire.PATRICIA D.
Le client n'a pas laissé de commentaire.BRIAN W.
Le client n'a pas laissé de commentaire.JAY K.
Le client n'a pas laissé de commentaire.Francis F.
Le client n'a pas laissé de commentaire.Philip D.
Le client n'a pas laissé de commentaire.MITKO P.
Drop off was quick and easy! Definitely would use there location for drop off or rental againTHOMAS M.
Le client n'a pas laissé de commentaire.Ernest P.
The check in desk young lady was super efficient and knowledgeable. Very helpful hooking up. I will be back JUST because she treated me so well! I just wish I could remember her name to give her credit.RAYMOND G.
Le client n'a pas laissé de commentaire.GARY A.
Had the lockbox so we could use the UHaul 24/7 service.Robert M.
Le client n'a pas laissé de commentaire.Clifton R.
Le client n'a pas laissé de commentaire.HOWARD S.
Le client n'a pas laissé de commentaire.mark B.
Le client n'a pas laissé de commentaire.Kevin B.
Le client n'a pas laissé de commentaire.CHARLES S.
Le client n'a pas laissé de commentaire.DAVID K.
I rented a 10' truck and it was clean and easy to drive. Picking it up was easy, dropping it off was a little harder as I couldn't sign into my account for some reason. I dropped it off after hours and ended up having to call the 800 #. After waiting on hold for 20 minutes someone helped me return it. The price per mile was kinda high ($.99 per mile and I drove 228 miles) but overall it helped me move my stuff. I would use them again.PATRICIA S.
Another awesome experience start to finish. Merci.mark B.
Nothing really. It was easy, fast and convenient. I think that checks all the boxes for renting a truck.GALE S.
Fantastic customer service and super friendly staff!mark B.
Le client n'a pas laissé de commentaire.Carl S.
Excellent! Helpful and resourceful.ALEXIS R.
Le client n'a pas laissé de commentaire.JOHN R.
Le client n'a pas laissé de commentaire.Patricia H.
Location was perfect. I returned equipment afterhours and left it on the lot so I did not have the chance to speak or engage with anyone on that location.DAVID J.
Le client n'a pas laissé de commentaire.JOSEPH S.
Le client n'a pas laissé de commentaire.JOANNE P.
Le client n'a pas laissé de commentaire.JAMES E.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.Shari B.
We had confirmed our reservation with a local location. When we arrived, we were told that they did not have our truck available. They had to call to another location to check availability. Luckily, they had a truck available. If they had not had a truck available, we would have been stuck and extremely unhappy. UHaul should not have confirmed our reservation if it was not correct. We were unhappy we had to drive further to retrieve our truck and we were upset at that thought that our reservation might not have been honored. UHaul needs to do better.GLENN E.
Van I used was in excellent shape and drove like a Cadillac. Smooth ride and handled like new. Young lady at the office was very pleasant and prettyLawrence C.
My second time dealing with ANA and again a great experience!JOHN B.
Everything was greatBRENDA P.
Le client n'a pas laissé de commentaire.Kenneth D.
Le client n'a pas laissé de commentaire.Maria J.
the drop off instructions are extremely unclear. the address of the actual place is entirely different from the actual drop off location and no one told me that. it's about 4 miles way. very much a disasterjonathan S.
Le client n'a pas laissé de commentaire.Karen M.
Mileage wrong. Fix it pleaseDAvid B.
Le client n'a pas laissé de commentaire.ROBERT K.
Le client n'a pas laissé de commentaire.Richard C.
Friendly service and very convenient. Thanks for a clean vehicle.John Q.
My rental spanned two days with different mileage rates, yet all of the mileage appears to have been billed at the highest rate.DANIEL B.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Box trucks was dirty inside and I returned the trucks with the exact amazing and have a picture of proof yet I was still charged for gas.OLLIE T.
Le client n'a pas laissé de commentaire.NANCY O.
Le client n'a pas laissé de commentaire.ROBERT M.
Smooth transaction, friendly staffLori G.
Everything was good no change neededPeter C.
Le client n'a pas laissé de commentaire.William F.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.PAULR L.
Great job happy holidaysJOHN F.
Le client n'a pas laissé de commentaire.DALE P.
The electronic only pickup did not work.Robert T.
Make sure when someone is picking up equipment after hours that the order is double checked. The hand truck and blankets were not in the truck.Edward T.
ANA continues to provide extraordinary service in all aspects of their growing business. I never hesitate to call/recommend them when needed. They do an even greater service now by combining their services with uhaul.Samantha P.
Nothing. They were very good.John C.
Le client n'a pas laissé de commentaire.KENNETH M.
The customer service person was very personable and knew exactly what you needed to do and the whole rental and transaction went very smoothly.MARC B.
Very helpful team.W V.
Drop off was easy and simpleLisa B.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.Stanley F.
ANA Towing at Somer's Point was very good. We worked with a women there that was extremely helpful. The issue we had with UHaul scheduling though was we were supposed to pick up the truck in Manahawkin which was over 30 miles away from Somer's Point. We only found out the afternoon before pick up becasue I called to confirm. No one call me about the change. This was a huge problem for us. Also the side mirror on the passenger side had a huge crack and chip in it which made it hard to see blind spots when driving.WILLIAM M.
Le client n'a pas laissé de commentaire.BARBARA W.
Have the U-Haul available when your customer arrives and not make them drive 40 miles out of their way to pick one up and another 40 miles back to where you began. Read online this happened to many other people and I should have listened. The 50 $guarantee I was given does not make up for the extra gas I had to pay for and certainly not the 2 hours you wasted of a very important moving day. Extremely disappointed.James R.
Le client n'a pas laissé de commentaire.John B.
Office location staff were very friendly and able to help finish the rental as the app wouldn't work and was unable to complete the rental. The app simply said unable to complete and try again and closed, leaving me hanging. After trying to complete the rental online, and again it not working, went inside and was quickly able to finish the rental and get going. Person to person wins over the app, again.James S.
Le client n'a pas laissé de commentaire.RICHARD R.
Woman there was very nice and efficient. Location itself was very hard to find, with little/no signage.Christopher G.
Not a thing! The staff at this location, Jen and Joyce, were both very helpful and customer oriented. Very smooth and pleasant experience! Merci.Peter L.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.robert C.
Jen got me on the road so quick !! Yruck ran grear AC was icey cold. Check back in...just as quickly..Thanks JenKATHLEEN L.
Le client n'a pas laissé de commentaire.TIMOTHY R.
Smooth, easy process. Great service and location.Jelena G.
PEOPLE WERE AMAZING..EQUIPTMENT WAS BANGED UP AND ALL THE LIGHTS DID NOT WORKMichael G.
It was hard to find the drop box because it was on the other side of the parking lot.Emily M.
Le client n'a pas laissé de commentaire.Kevin G.
Le client n'a pas laissé de commentaire.Melvin P.
I reserved a 9' cargo van and recieved verification. The next day I showed up and the van was NOT available. It was there but not for me. Yes, I made a decision to accept the "upgrade". I was " upgraded" to the box truck. Poor choice of words to use when giving the customer something they did not want. I reluctantly drove the box truck to the site, was NOT able to use the truck, drove it back ( less than 1 mile) and returned it....unused van still there and available. I paid for nothing because this was not what I needed. Mistake on both sides.Samuel B.
Le client n'a pas laissé de commentaire.Max P.
Le client n'a pas laissé de commentaire.Kathy J.