Le client n'a pas laissé de commentaire.
Paul G.
Customer Reviews for A Plus Auto Service #2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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No parking had to put 26ft truck in restaurant parking lot, would recommend different location for large tricks.
Sarah N.Everything
Zaid G.1st - my pickup date and time - was set for Saturday at 8:30 am - per online order. I arrived at 8;30 am and the office was closed. We waited till 9 am and ask the next business about this place hours. They said that he should already be at work. Now its 9;30 am and still no one at the office. . I paid movers to be at my pace for 9 am and they are calling me and waiting - meantime - we are losing moving time. so this white guy finally rolls in at 9;45 am and I am pissed at him. all he does is gives me the truck keys and I leave. I never signed any paperwork or was asked to do so. Now my bill has charges that _ did not .agree to - we will context these extra charges. Extremely bad managed broker.
Fidencio Z.I checked the website, went to a location where there was an inventory, that wasn't the case. None is the trucks listed were in stock. I was able to book one 8 miles down the road, but the location was closed and my account was unable to be verified. I was in the phone for a total of 45min to get the keys to the truck. Unorganized, not reliable website or information and inability to give accurate information is why I'd never recommend Uhaul to anyone.
SEAN MIKAEL D.You should always have someone available when you are picking up. We had a very hard time getting checked in on line and had to call several times to the 800 number to get help
Kathy D.Jackie was amazing
Paul E.Everyone was great. She wasn't even sure that she had the room for my truck but took it anyways.
Jericho P.I was told I could not get a printed receipt that it would come via email I still don't have it and I returned it almost 24 hours ago. I called this morning and she said she would get it ready and send it that was 2 hours ago. I need to know how I don't have my deposit back the math doesn't add up over just mileage. I will call that complaint in personally if I don't hear from that lady in the next 12 hours. other than those items I had a good travel safe reliable at work mechanically handled well in traffic etc.
Kim J.They were very friendly, it was a quick process and I had keys in hand probably just a few minutes. I would absolutely use this location again in the future.
Thanh L.The truck was dirty smelled of cigarette smoke. I didn't get the furniture covers I ordered.
Stephen T.Windows should at least be cleaned.
Roland R.The Girl Jackie is a Chronic Liar on the Phone...Changes her name to customers...and called and spoke with her the day after on a complaint bcuz the Rental Van's Fuel Guage doesn't work properly when filling it back up for turn in...Spent $33 and fuel Guage still showed at half tank...when I started it up and drove off...the rental van showed 7/8ths of a tank....So I made the complaint the next morning at 9am...andcthe vehicle was already checked in...and she said she would call UHAUL Reps to let them know...and did not...So I contacted her the next day...and she said she spoke with her manager and that they won't reimburse or pro rate me on the Gas....She said it states in the contract that it's to be returned with half a tank....but of course your contract will NOT STATE That your Equipment has a faulty Fuel Guage....I belive I'm owed $20 in GAS Or reimbursement towards the rental.
Jay I.I waited till the day of my move to try and acquire a truck... Big mistake!!! But I called the 1-800 number and a customer service rep found me a vehicle and was able to reserve it for me. Great service all around.
JOHN A.Only one employee was knowledgeable about U-Haul rentals; had to wait 45 min for them to get back from lunch. On return, employee was off and no one knew how to help me. Had to download app and figure it out myself.
JORDAN G.Everything was timely, professional, & clean. Ty for making my life easier U-HAULâ£ï¸
JUAN V.Did not have a appliance dolly or blankets in the truck. We ordered online and paid online. Was advised to go down to the dealer to pick up. After standing in line for 20 minutes we were told that the items should already be in the truck and that the items at the dealership were reserved for their customers. Very frustrating especially after the items were already paid for!!!
JAMES S.Not informed of the time crunch on returning the vehicle until the time of pickup. Only 1 hour but paid full price. Very poor customer service.
Jason H.Pick up location is good. I was to pick at 12:15 PM. I did not get truck until 1:30 PM. No one know why is environmental fee is charged by Uhaul?
RABINDRA P.The location has no UHAUL signs on it, and the personal didn't know that they where a UHAUL location, the Manager was very helpful to solve the issues after minutes and calls.
Horacio M.