The store had very offensive items for sale. The man who helped me with the reserved rental truck has to do all the order over the phone which took longer and I was unable to a receipt for the truck. When I returned the truck on Easter Sunday morning, their web site said they would only be open for 2 hrs and I rushed over and they were not open. I was charged a cleaning fee and I made sure the inside was very clean. He also charged my card for almost the same amount for 2 days as I had rented a truck for 4 days just a few days before from a different place. Both trucks were used local use only. I will never rent a truck or anything from A+products.FOY H.
Customer Reviews for A Plus Product Source
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great service once again. Paul, keep doing what you're doing. Merci.Carl T.
First i would like to say i did not rent a truck from A Plus Product i rented the truck from 2130 W Apache Trl, Apache Junction, AZ After a half hour of figuring out why i had a reservation and no truck was available. I was leaving with a bad taste in my mouth for Uhual in general. The proprietor called uhual and ten minutes later found me a truck a half mile away. But insisted on sending me the wrong way. When i got to the location of the truck the proprietor new nothing as to what was going on. My journey of getting this equipment started before 3pm and did not get my truck to 4:15. Should have been almost done using this truck already. Did i mention it was my wedding anniversary we missed our reservations at a very busy hot spot we like to go because of uhaul mistake. You cannot get time back that you lost, it is forever gone.Joseph S.
Le client n'a pas laissé de commentaire.DENNIS D.
They charged me for a extra day when I had to go get my covid vaccine and was a hour late... I even showed him my shot... sad.. I rent from you alot and now I'll stop. I called them and told them I'd be a hour late. They even changed me for a day of insurance and didn't tell me till after I returned it.JASON R.
Le client n'a pas laissé de commentaire.SHERRY E.
Le client n'a pas laissé de commentaire.Virginia H.
Booking on line is deplorable. We didn't get the van we wanted. Then when we went to pick up at the location we were sent to another location, then onto another location. Where finally after wasting an hour, driving around and waiting in line, explaining to another person, we finally got a van!Kristene K.
This is a great location with awesome people running the store. Very nice and efficient.SHIRLY R.
Everything about this transaction was easy and simple. Trailer pulled great, no problems. Picking up the trailer at a scheduled time was smooth.MICHAEL S.
Le client n'a pas laissé de commentaire.BRIAN H.
Fast convenientCHARLES W.
Everything worked wellJOSEPH L.
Le client n'a pas laissé de commentaire.Brad N.
owner was an obvious Trump supporter and the computer was down making me 2 hours behind scheduleJULIE S.
very helpful. Very professionalPedro B.
I specifically REMOVED the 14 ins. Yet there it is on my bill. That's BS! I'd like a refund on that insurance. Other than y'all trying to take money from me the entire experience was pretty great. Please contact me about my refund. MerciAlan R.
Le client n'a pas laissé de commentaire.Tony A.
Le client n'a pas laissé de commentaire.Tomasina Y.
Phil was awsome. Stooped in Friday to get recommendations for rental need and prices. Made reservation for next day. Phil was promptly there @ 8am and had me on the road quickly. He was there to unhook and check me in at closing that evening. It made the days move go smoothly. Merci.terry D.
Le client n'a pas laissé de commentaire.Donald B.
Very helpful.SANDRA S.
Man running this location is A+. The very best. I would always use his location in the future.Richard M.
Good peopleLindsay Y.
Le client n'a pas laissé de commentaire.Jacqueline P.
Le client n'a pas laissé de commentaire.Katie S.
Very friendly drop off locationDuane W.
Le client n'a pas laissé de commentaire.Duane W.
Phil was very helpful and he makes it a pleasure doing business with this location.Carl T.
Le client n'a pas laissé de commentaire.Desiree R.
Le client n'a pas laissé de commentaire.Dean B.
Le client n'a pas laissé de commentaire.gail S.
Just keep doing what you're doing. ThanksCarl T.
You double charged me. When I picked up the trailer in surprise I paid 125 $for the trailer rental, some pads, and insurance. And now I received another bill today for 64 $that came out of my account. You need to make this right for you have double charged me for the trailer.Randall W.
Easy to find, big corner lot. Trailer was clean abs ready when I arrived. Note: NOT OPEN SUNDAYs. Despite what the UHaul computer says. Arranged to pickup on Saturday (good o called ahead). Easy and quick experience. Highly recommend this outlet.Humphrey C.
Le client n'a pas laissé de commentaire.Tony A.
He went above and beyond what was needed I got there at 5:03 and he was very helpful with the online turning in the truck.Martin P.
Dropped off a trailer and was in and out in less than five minutes, very good.Marlyn B.
Other than the oil issue. Everything was great! ThanksMichael S.
The owner was pleasant and very helpfulJulian R.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.Michelle W.
Thank you so much U-HaulSharon B.
Professional and no issues.Thomas N.
Le client n'a pas laissé de commentaire.Zeeshan S.
This was absolutely by far my best experience to date with rentals. Highly recommend this location!!Bryan G.
Le client n'a pas laissé de commentaire.Darold D.
Courteous and efficient service. Hooked up and on my way in 5 mins!Paul A.
Have my reservation at the location I reserved.Dave S.
Super easy and quick to check out / check in. Friendly, helpful staff. Easily accessible. I've rented from here several times before and it was always a great experience.Paul S.
Le client n'a pas laissé de commentaire.Logan P.
Le client n'a pas laissé de commentaire.DANA MITCHELL M.
Le client n'a pas laissé de commentaire.LAUREN E.
This was the easiest pick up and return I have ever had through Uhaul.Meghan B.
Our reservation location was changed two times before pickup. Final location was 10 miles away. Then, with final pickup information, your link to the site sent us to a residential area. We spent 20 minutes finding the correct location.David K.
Le client n'a pas laissé de commentaire.Sno K.
I had an appointment at 8am to get the truck. The day before I get a call saying appt is actually scheduled for 9:30. I get to uhaul on Main and Lindsay where I was told it would be and they direct me to a different location on Power (another 10 minutes East)...then I get to that location and the truck is not there. She stated the prior person never brought truck back and basically they don't have one for me. So then they call around for another 10 minutes and direct to me to another location (not a Uhaul-a 3rd party place)...which is another 15 minutes East-I am now about 35 minutes from house I need to move from and 25 from new house. Anyways I get there and they don't have my reservation so they are calling around to find it. Finally find it and after about 20 minutes there are on our way. This whole thing took almost 2 hours! They offered me a different truck size (smaller) and a free trailer (to make up for the truck). Also told me I would pay 1/2 mileage rate...when I went to turn in truck we had to get on the phone ourselves to the woman who told us we would get off the mileage...regardless I paid over 70 $and had this take 3x the normal amount of time to just pick up the truck. What a shit show...literally. I do not recommend and won't go through them again.Layla V.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.David D.
everything was fineMARCEL L.
Too far away, but if they were the only one that had the equipment then yesVincent L.
Le client n'a pas laissé de commentaire.Terry W.
Le client n'a pas laissé de commentaire.james K.
Le client n'a pas laissé de commentaire.Stephen R.
Le client n'a pas laissé de commentaire.Rolland U.
Le client n'a pas laissé de commentaire.Nakia L.
Le client n'a pas laissé de commentaire.stewart O.
This location for pick up was excellent but I was told to go to a different location first and that location was closed on weekends. So had to call uhaul and they were really sorry but had to send me to this listed which was excellent but it was still and inconvenience to me.Joyce W.
Keep doing what you do.Norine B.
Very helpful staffJAMES F.
Le client n'a pas laissé de commentaire.KARIN R.
Le client n'a pas laissé de commentaire.Scott H.
i drive 5 miles out of my way to use this location instead of other locations that are much closer. The staff are super nice and helpful always willing to accommodate to the best of their ability.JOHN K.
The experience I had with the new, online program was amazing and simple to use. Your youtube videos were very helpful. I loved it!DAVID S.
Le client n'a pas laissé de commentaire.darlene R.
Staff was friendly, and check out was fast.Maryjo K.
Le client n'a pas laissé de commentaire.JAMES F.
Keep doing what you do. Stellar people!Norine B.
If you would like to hook the trailer up yourself, be told you need to do an online check in so the lazy prick don't have to work. Then tells you go hook it up he'll be right out to take a picture of it. This place is a joke alongside with U-Haul! Do not waste your time nor money!Chris C.
Le client n'a pas laissé de commentaire.JERRY M.
I was charged 400,82 for 1 week rental instead of 270 that I was quoted when I extended the rental. Please fixted G.
Cut your cost on milege ratesTonya A.
The rental location and the people there were run helpful and made sure I had everything I needed. Unfortunately the truck was a total junker. The fuel gauge read just above a half a tank and when I added 5 gallons at the gas station the fuel gauge went down to 1/4 tank. The oil pressure was reading well past the max on the gauge of 80 PSI to start with and when I was returning the truck it was trading zero PSI at idle. Also the air conditioner stopped working half way through the rental which made driving pretty terrible when it was over 110 degrees outside. If I had been driving the truck more than a total of 30 miles I would have returned the truck and asked for a different one. Not a good over all experience. Will most likely not use Uhaul next time.Delaney W.
Le client n'a pas laissé de commentaire.Harold W.
Le client n'a pas laissé de commentaire.william H.
Keep doing what your doing~ it works!!Norine B.
I originally had a van reserved at a different location, Shoppers Supply. When I got there to pick it up they didn't have any vans available, so they transferred me to Plus products, very disappointed in Shoppers Supply! Great service at Plus Products!chris L.
Le client n'a pas laissé de commentaire.ELOISE M.
Nothing. Transaction was smooth from start to finishLisa S.
The gentleman that was there was not helpful at all. I had to call U-Haul customer service and he told me that he doesn't care how long I have to wait but he is closing his store in 15 minutesbrian H.
Husband and wide team are knowledgeable, helpful and friendlyTed G.
Business charged me for 3 gallons of fuel because the gas gauge wasn't where they thought it was suppose to be. I thought I filled it back to where it was. How can you tell 3 gallons of fuel on a gas gauge. Anyways charged an extra 14 dollars.Derric E.
Le client n'a pas laissé de commentaire.mark L.
When driving the side carpet kept falling down where the gas was. Plus I was charged way to much not my card is overdrawn.Julie K.
Le client n'a pas laissé de commentaire.scott W.
Le client n'a pas laissé de commentaire.Angela H.
Le client n'a pas laissé de commentaire.Tony F.
Nothing everything was greatDavid S.
Exelent serviceLaura L.
Le client n'a pas laissé de commentaire.Ronald F.