Wonderful representatives - very helpful and polite. Definitely will recommend!!!!CLINTON V.
Customer Reviews for A Plus Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Longmont, CO 80501
(THIS LOCATION DOES NOT PARTICIPATE IN THE ONE MONTH FREE PROGRAM)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 9h30 am à 3h30 pm
Heures d'ouverture spéciales
- 10/15/2021 - 10/16/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.KAROLEE M.
Le client n'a pas laissé de commentaire.DAVID D.
Le client n'a pas laissé de commentaire.Bridget S.
The agent was very professional and friendly. Explained us fully the way to attach the trailer and connections.MAHMOOD J.
The employee I dealt with was very nice, efficient, and helpful.DAWN E.
Nothing did amazingWesley B.
Le client n'a pas laissé de commentaire.Greg O.
Le client n'a pas laissé de commentaire.REBECCA C.
Great group to work with.William T.
Le client n'a pas laissé de commentaire.Cynthia B.
The guys that helped me were awesome!! Very nice & super helpful! We will definitely be using this uhaul location in the future!!EMILY B.
The staff is super friendly and helpful. They were great! The facility is just a little scruffy with large potholes in the lot.David S.
It was a great experience, not much to improve onChristine H.
More signs to state where to drop off easierJARRETT L.
Le client n'a pas laissé de commentaire.Deven C.
Le client n'a pas laissé de commentaire.Omar N.
Le client n'a pas laissé de commentaire.NELIDA R.
The guy working today was very helpful, he went the extra mile to make sure I was taken care of and very courteous!TYLER K.
Le client n'a pas laissé de commentaire.BRANDON G.
Le client n'a pas laissé de commentaire.AMANDA W.
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.NICOLE R.
Brian was awesome. He helped get me all set up and on the road. Even though this was a last minute reservation and late on a Saturday. He was the hero in this story.ELIZABETH T.
Le client n'a pas laissé de commentaire.JOSHUA S.
Very nice van we rented and the employee at this location was great at going over all details.Rebecca S.
This was a very easy and informative a pleasure to work with. Thanks to him!ROGER R.
The staff is very good here. I recommend doing business at this locationchris E.
Le client n'a pas laissé de commentaire.Roger S.
The trailer was in excellent condition and JW did an excellent job in getting me set up and on the road. A U-Haul sign near the office would be a nice touch.Ralph N.
Excellent, smooth transaction all around. Friendly, helpful serviceSandra L.
Super good team here.MARTIN D.
Le client n'a pas laissé de commentaire.JAVIER F.
Le client n'a pas laissé de commentaire.Matthew A.
Le client n'a pas laissé de commentaire.Anthony M.
Le client n'a pas laissé de commentaire.Jorge S.
Make refund process for returned items easier. Rental process was excellant.Max B.
Brian really helped me out when another location abruptly canceled our truck. Connected me with another truck at another location. Helped me coordinate things all day.MANUEL R.
All went off without a hitch.Mike V.
Pickup location personnel were very friendly and helpful with move and getting the truck ready.Tim S.
Very helpful.Larry F.
Le client n'a pas laissé de commentaire.Victoria E.
These guys always rock it. Always professional and polite. If I'm in this area this is the only one I use.Frank K.
Le client n'a pas laissé de commentaire.Karsten K.
He was so nice and explaining it all to me.Mary M.
Le client n'a pas laissé de commentaire.Justin S.
Le client n'a pas laissé de commentaire.BILLY G.
The service rep was not wearing a mask. When my husband complained about it, he didn't put one on or apologize. In Colorado masks are mandatory no matter what personal beliefs are, this is not okay!Patrice B.
Fantastic service and friendly.Dustin H.
Le client n'a pas laissé de commentaire.GILDA K.
Top notch service and friendly staff.somealy A.
I believe the fellow who took care of me was Brian. He was so helpful, patient and even kept his composure. When my husband had a meltdown because he'd just had 14 teeth pulled. He checked the truck in so quickly. So appreciate a mellow fellow. Paulette StaffeyPaulette S.
The staff is excellent at this location. They are always helpful and answer any questions I have very quickly. I highly recommend using this location. I go on nearly a daily basis to my storage lockerchris E.
Le client n'a pas laissé de commentaire.Elizabeth L.
Le client n'a pas laissé de commentaire.michele D.
Le client n'a pas laissé de commentaire.Gregory M.
Wear a mask!!!Ruth M.
Customer service was well above and beyond. Very knowledgeable and knows the safety of the equipment inside and out. That is the most important thing to have in the business is someone who takes the time to go over the equipment with the customer.. Great job..!!mark M.
Le client n'a pas laissé de commentaire.Marc B.
Fast friendly serviceMichael M.
You do very well to accommodate your customers. The only suggestion I would have is when people call to reserve a truck or locker, please let them know on the phone they will need 2 personal references. I didn't know and walked over to get the truck with no phone, only my wallet. This added about 2 hours to my day, going back and getting 2 numbers, then watch and realize I could have given any name and number and that would have been acceptable. If I can make up anything to get the form filled out, you have an unnecessary field on the form.James P.
Le client n'a pas laissé de commentaire.Katherine S.
Just continue with the same level of customer service.Gary W.
Everything was smooth and fast, professional.Donald P.
Le client n'a pas laissé de commentaire.Adam J.
Le client n'a pas laissé de commentaire.Deborah S.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Joseph T.
JW is great. This is the third time I used him and he is great.John C.
less picture taking. Padlock wouldn't close.James T.
Le client n'a pas laissé de commentaire.Frederick C.
Norm was very helpfulJeffrey E.
Caught the owner/personnel leaving location and was given clear instructions in unhooking trailer and depositing rental agreement in box. Was quick and easy.Steven M.
It is close and convenient.Toby S.
Le client n'a pas laissé de commentaire.Richard L.
Le client n'a pas laissé de commentaire.James S.
This location was great and very helpful! The complaints I have however are with scheduling. I scheduled a trailer weeks in advance for a Thursday evening pick up near me. However I received two different reservation changes notices, and the day before I'm supposed to pick it up they tell me I can't pick it up until the following day, and at a location an hour away. Everyone was very nice and helpful, however I had to move a lot of things around to make this work.Madeline M.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.damien B.
Le client n'a pas laissé de commentaire.JEFFREY S.
Nice guy working there and was thorough.Greg C.
Le client n'a pas laissé de commentaire.Lawrence A.
Thank you for doing all you can to make everything convenient for your customers.Spike W.
Stop giving customers the run around and the stress on rentals. only traffic person handling reservations is hideous controlling equipment. Let independent dealers rent out equipment they have on their lots on their terms. I went to Denver to purchase a truck only to find out no trailers where available so they said. I called every dealer I found and all said the same! They can't reserve equipment. I called Sunday morning and customer service person said they'd call me back with in an hour and that didn't happen. I drove to Longmont Co and saw 3 trailers on this lot but employees closed at 10:30 and not 1pm like Website said. But after calling customer service again about 3 trailers available she sent me to another dealer in Longmont where the gentleman I rented from was great! Him having a trailer available made my day and trip back home the same day with my new truck. What a hassle!Javier G.
Le client n'a pas laissé de commentaire.Steven S.
While the service was good I was very disappointed that this location has chosen not to wear masks or facial covering. Even with everything else being good I will not use this location again because of their choice not to wear masks.Alison S.
Le client n'a pas laissé de commentaire.Doug J.
Le client n'a pas laissé de commentaire.Jim B.
Le client n'a pas laissé de commentaire.David P.
The whole experience was great as the person who worked there was very efficient and nice. Everything went perfectly. Merci.eric W.
Le client n'a pas laissé de commentaire.Richard M.
Quick and easyrobert N.
Le client n'a pas laissé de commentaire.Jack S.
Le client n'a pas laissé de commentaire.Kirk O.
Great service, very easy to work with.Andrew S.
Le client n'a pas laissé de commentaire.Steve C.
We were amazed at the cleanliness of the truck and how comfortable the seats were. The truck ride really smooth for being a moving truck. We enjoyed our interaction with Norm and will absolutely come back to the location for our future moving needs!Sabrina F.
This is the best Uhaul place. I went to Longmont because the reviews for all locations in Boulder were so horrendous I didn't want to risk going to them. Although expensive, the service here was great,Brooke K.