No room to move around to park the truck. Manager less then helpful.
Troy S.
Customer Reviews for A Plus Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Easier Ck in.
Charles E.They did their best to make the situation better. It was not their fault that the original center screwed up the drop off dates. I was given the information I need to place a complaint and try and recoup some of the extra money that was spent
LARRY R.Nothing Everything went great. Thank you
Todd L.Great gal and very helpful.
Martina H.You use to offer AAA members a discount and don't offer seniors a discount .
Cindy A.Worst experience renting a truck ever. Enrolled to have 24/7 pick up/drop off. Was scheduled to pick up at 8am and the truck was locked behind the gate. Had to push back till 9:30 and reschedule almost 10 people we had lined up to help.
Christopher C.Drop-off of the truck was much smoother and service was friendly and helpful.
NOELLE S.The 1st trailer had a defective taillight. I had to come back a second day to get a usable one.
ROBERT A.AweSOME STAFF AND EQUIPMENT
JAIMIS G.quick and easy!!! low mileage 15 ft very clean
tony D.They took care of me good service!!
thomas K.Tail light did not work. Turn and brake light did n But tail light did not
David K.It was great!
Susan V.Very helpful girl at this location!
Martina H.The check-out / check-in process was very easy.
Andrew R.I was told over the phone that the hitch was going to cost 24,95 and I ended up having to pay 34,95
ELIZABETH S.Excellent customer service. So friendly and accomadating.
Andrew C.Unlike the Uhaul place in flint ...they have one woman working there ...that is not capable of lifting a trailer and putting it in a hitch ... I hurt my back... when I dropped it off I took a bottle jack to take the trailer off ...they should at least have a floor jack available.. was not impressed
Mark N.UHaul has gone down from #1 in my book! I was paying $156 for a one way 6x12 trailer. I went to rent again 2 weeks later and the price went to $278! I will never rent from Uhaul again. At those prices I will buy my own trailer!!! Very disappointed!!!
Lester P.The entire experience was great, from the associate, to the condition of the vehicle, and the convenience of drop off, great experience.
Robert G.Amazing customer service! Live in Clio now and would go to this location preferably.
Eric B.Staff was very helpful, courteous and a wonderful experience!
THOMAS A.Great service great people.
howard A.very professional agent
Joseph M.Nothing best service in Genesee county best service I have ever had.
Donna R.Attendant was very efficient and was very attentive. Friendly and fast! Will definitely recommend A Plus Self Storage to anyone!
Eugene B.Becky made all the arrangements to pick up a truck at another location and followed thru to assure it was available. Superb employee
Jerry M.Becky was fantastic! Professional, kind, and caring!! Great job!!
Maximliang M.You don't need to change a thing she was so very nice and helpful. I have used this location before and will use it again.
Wendy C.Very friendly service. Trailer had a lot of mud and sand caked on it - and a sticker indicating a $20 fee would be charged if trailer is returned dirty!
Stephen M.They were very nice
sheryl P.Nothing The Younglady that assisted us was wonderful and has A beautiful personality
James R.Just a note that Becky was so helpful. She has an awesome personality.
Belinda P.Stop making changes so willy-nilly. If a customer requests a specific size truck, at a specific location, that's what they should get.
David S.There was mild confusion on U-Hauls new computer programing.
George B.Young lady was amazing !
james C.read other
Donna D.This guy could not have been more helpful! would do buisness with him any day!!
John Y.Nothing! They were fantastic to deal with!
Catherine B.No changes needed.
MICHAEL H.Everything was great
Kala C.Melinda was just fantastic --very helpful & nice!!
Alan E.The staff at the location I picked the Uhaul up at was extremely helpful and friendly!
Jessica S.Perfect...... Don't change a thing
RON G.A+ storage was a very friendly place and extremely accommodating! Very friendly and helpful people! Would definitely use them again!!
Terry F.Reservations in the system at pick up were completely wrong when we got there. The reservations overall with UHaul are a bit unorganized
Tonya A.the facility was perfect to deal with. they completed the hookup, performed lighting checks, and I was on the road in quick time.
nelson M.No wait or delay. Very friendly staff person. Excellent location for my purpose.
Hubert C.The trailer that was rented allowed rain water from the road to get into the trailer. One edge of a mattress was wet upon arrival.
Robert B B.Everything was well done. Paperwork, explanation of cost etc. Thank you.
philip P.Staff at this location are very helpful and nice.
Vickie S.You already have excellent service. Melinda is the perfect person to deal with; she always has our truck that we rent ready for us to pick up before elections. Great Service.
Flushing T.This place was very helpful & very informative. They really went out of their way to make sure I understood all I needed to pick up to handing truck back in. I would recommend them & will use them again.
Mark S.