Évaluations des clients A Safe Storage Pineville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A Safe Storage Pineville

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Kim M. le

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Le client n'a pas laissé de commentaire.

sarah H. le

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Le client n'a pas laissé de commentaire.

DOMINIC W. le

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Le client n'a pas laissé de commentaire.

CENLA M. le

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Le client n'a pas laissé de commentaire.

Anita G. le

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Le client n'a pas laissé de commentaire.

Dannis A. le

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Le client n'a pas laissé de commentaire.

Betty A. le

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Le client n'a pas laissé de commentaire.

Perry D. le

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Le client n'a pas laissé de commentaire.

Terri C. le

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Le client n'a pas laissé de commentaire.

Kevin W. le

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Le client n'a pas laissé de commentaire.

Terri C. le

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Le client n'a pas laissé de commentaire.

Shannon H. le

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The location was fine, but when I was trying to return the truck, l could not see anyone at the desk, so l came back, hoping to see someone in the building, but still, l could not see anyone. Finally on the last try, when l had driven off, my husband said that he thinks he sees someone, so l turned around, and came back up the highway, and so I pulled closer to the building, looked in, and l could barely see her head behind the computer. So l went in, and l told her that l didn't see anyone in there earlier. Anyway, l was CHARGED an EXTRA $40.00, for not being able to see someone behind the desk to return my keys. lI believe that l should get my $40.00 refunded, because who knows where she was when l arrived to return that truck. I don't know if she was asleep or what, l just know that l didn't see anyone, and l was NOT going to leave that truck there with the keys for someone to steal it. I did not see a drop box at the time, because I was looking for someone to put those keys in their hand for safety reasons. Thank you Uhaul for reading my committ. Have WONDERFUL BLESSED day.

Joe P. le

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Both the woman and the man at the location where I picked up and dropped off were very rude (I jokingly asked her if she’d washed and waxed the truck and she responded “no - but I did rip the biggest fart ever in the cab) and their general attitude was that I was inconveniencing them by renting the truck. The location where I reserved the truck (Terry’s Secure Storage in Alexandria, LA) are the exact opposite - they smile a lot, have a very positive attitude, and look for ways to make reserving a uhaul a great experience.

Michael G. le

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Le client n'a pas laissé de commentaire.

john S. le

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Be more upfront and forth coming about the prices on mileage and what your actual cost will be instead of charging $160 more than the quoted price given at time of pickup/rental !

Latisha L. le

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Le client n'a pas laissé de commentaire.

Bridget P. le

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Nothing.. Excellent customer service!!

Leesa B. le

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I know they were closed but since someone was sitting at the desk we had one question. The lady DUCKED behind the desk when we knocked. Saw her face and she HID. She peeped once and when I looked at her she dove behind the desk again. Could see the top of her head. SO CHILDISH. Grown woman ducking & hiding. Smh

Terry Q. le

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Nothing, customer service agents were awesome !!!

gary E. le

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Terrible experience! Made reservation a month in advance for a 15’ Truck. Day before move found out I had no Truck and had to go to different location for a 26’ Truck. This truck quit on me 4 times before I called roadside assistance to come replace fuel pump causing hour and half delay. Overall stressful experience for a five hour move. Will definitely consider another company for my next move.

Earlene A. le

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Le client n'a pas laissé de commentaire.

GARRY S. le

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NO ONE THERE AND SIGN SAID IT WAS OPEN

Darryl K. le

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Location wasn't the problem they said they had no control AC quit working check engine light came on truck would barely pull call the 1-800 number no one ever answered

Jeffrey P. le

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Online drop off was not working. Would not allow me to upload the photo and move on. Finally gave up and dropped off the key in the box.

Lynn B. le

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Le client n'a pas laissé de commentaire.

Charlotte S. le

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Le client n'a pas laissé de commentaire.

GEOFFREY H. le

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Le client n'a pas laissé de commentaire.

Crystal M. le

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Employees very accommodating

SHEVETTA G. le

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I rent from the Alexandria, LA location often because I own several rental properties and often purchase doors, flooring, building materials, etc. Alexandria store had no trucks available so UHaul referred my reservation to the Pineville, LA location. Their were 2 attendants in the office. Neither attendant appeared to be happy to be their on a Saturday and were more preoccupied with their computers than customers. I felt like I was bothering them by picking up the truck. And even worse when I returned it. Neither attendant was too friendly, or seemed happy to have my business. I will stick with the Alexandria, LA. store, they are friendly, polite, helpful and happy to have my frequent business.

Larry O. le

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Le client n'a pas laissé de commentaire.