Évaluations des clients A Ship N Box Depot

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A Ship N Box Depot

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JOSE R. le

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Edgar gave me an extra day at no charge, when I arrived to the league city location they charged me that extra day.

Gevork B. le

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Great service

Jennifer C. le

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The employee was a little overwhelmed by multiple customers and he was the only one there. I asked twice if it was ok to park in their lot while we do the move for a few hours. He said yes and said where to park. Later I got a call from him saying it was not ok to park there and he was worried we may have our vehicles towed. To his credit he did leave a note on the vehicles to hopefully prevent that from happening but we did have to detour with the uhaul which cost us more gas and was completely out of the way. Also the gas guage read less than what was on the paperwork which we have time stamped pictures to prove. I understand that I signed off on the paperwork but we were already delayed as it was. We were charged and extra $16 for gas when we left it exactly how we received it. Due to us having to come back in the middle of our move and relocate our cars, I’m surprised that he still charged the gas fee. I won’t go back to that office.

sharon E. le

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Great service! So glad we went to a U-Haul Neighborhood dealer instead of a regular U-Haul storefront where we've had HORRIBLE experiences. The service here was fantastic, and the staff was smart, well-spoken and attentive.

Leonard G. le

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Easy checkin and checkout!

Robert M. le

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Wonderful experience at Ship N Box Depot where I picked up a small U-Haul truck to transport some major appliances to my home. Friendly and very helpful staff; immaculate truck; extremely reasonable pricing. I could not be more pleased with the entire rental.

Keith P. le

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When returning the vehicle, I had trouble when using the site through my phone's browser. It could not use the location function. But once I downloaded the U-Haul app, it worked fine. The return was easy.

Allan T. le

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The reception person (an overweight & hairy guy) was not very friendly & very dismissive when I picked up the truck. The truck was dirty & has not been washed.

maureen F. le

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Le client n'a pas laissé de commentaire.

OSCAR Z. le

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Le client n'a pas laissé de commentaire.

shipping D. le

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The best dealer service I have experienced. 100% professional and with detail to customer attention.

GOLAN B. le

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Le client n'a pas laissé de commentaire.

Oren F. le

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The app was very slow when I was picking up ... it took almost 20 minutes for everything to go through Otherwise everything else seemed fine

giti B. le

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Great service

Fredrik H. le

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Employee did not know about U Hall software, Pick up 1/4 gas in it but u hall charge service fee of and +5 dollars per gallon of gas. I had to hold trucks steering wheel all the time, Truck need alignment and transmission job (shifting gears in 4000 rpm).

Michael D. le

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Le client n'a pas laissé de commentaire.

Jhonatan H. le

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Le client n'a pas laissé de commentaire.

CLARKS C. le

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Le client n'a pas laissé de commentaire.

David G. le

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First time i rented from them i had the vehicle 2 days more than i expected i called and told them anyway i brought it back paid in full but i was added to a black list so when i tried to to rent again i had to call and find out why was i on a list they said that they forgot to let them know that i paid so that took time in wich i was late so i had to pay my help extra for standing around and then this time ran my credit card 100.00 dollars more than estimated charges ill never forget the extra stress they put me through there a joke there customer sevice tells you one thing and the place that you pick up tell some different you guys suck

betty M. le

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Le client n'a pas laissé de commentaire.

CLARKS C. le

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Nothing. Edgar took great care of us and we will gladly give him all of our trucking business.

john G. le

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Le client n'a pas laissé de commentaire.

Helene M. le

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Le client n'a pas laissé de commentaire.

Kevin S. le

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Le client n'a pas laissé de commentaire.

James P. le

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Excellent customer service was displayed. Ease of pick up and drop off.

Mario E. le

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Le client n'a pas laissé de commentaire.

ronnie C. le

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nice service..

EDGAR P. le

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Le client n'a pas laissé de commentaire.

Raffi M. le

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I was charged for the utility dolly which I DID NOT USE!

Karineh G. le

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Every thing went smoothsailing

shane S. le

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Le client n'a pas laissé de commentaire.

STEVE B. le

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Le client n'a pas laissé de commentaire.

Jordan H. le

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I found bugs all over the items I picked up.

JOEL S. le

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Le client n'a pas laissé de commentaire.