Évaluations des clients A Storage Depot

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A Storage Depot

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Christopher K. le

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We changed our drop off location but were not told of the increase in price. We were done with the truck early and wanted to return it where we got it to avoid the additional charge and when we called about bringing the vehicle back around 2:00 pm we were informed by the worker that she was leaving for the day and we couldn't return there.

NICOLINA B. le

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The location and truck were fine but the app and online site were giving us issues. We were able to very the vehicle for pickup but then it kept prompting us to verify the license info. It did this 13 times. We called and spoke to 4 different reps, 3 of which did not provide any help. The 4th tried his best to help us but ultimately, he could not. It took us over an hour to get the access code for the keys.

David P. le

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Friendly staff.

Stephen B. le

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The woman working there was great, made picking up and returning the vehicle very easy

Gannon N. le

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Extra 79¢ per mile adds up. Maybe lower it for returning customers within a 5 year period?

Kenneth V. le

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The rental went well. Maybe have one more truck, the next size up would be great. All in all, it was a smooth transaction. Friendly and courteous atmosphere.

Reggie W. le

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Le client n'a pas laissé de commentaire.

Reggie W. le

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Excellent rental. Location is close to super Walmart and Dunkin Donuts.

Beverly J. le

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Le client n'a pas laissé de commentaire.

Mark W. le

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Le client n'a pas laissé de commentaire.

Natashia R. le

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Lady was very helpful and apologetic for the horrible customer service I received from the pick up location and suggested I fill out this review.

Eric G. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

Reggie W. le

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Great location. The van was very easy to load and drive. Maria did a great job getting me in and out.

Vivek O. le

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Le client n'a pas laissé de commentaire.

william L. le

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Le client n'a pas laissé de commentaire.

Lionel R. le

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very friendly place.

Sally L. le

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The representative who helped us was extremely helpful and friendly. She reminded us of the pickup time the day before and even offered to let us pick it up earlier than normal store open time. When we got there everything was all ready to go. Five star customer service!

VICTORI K. le

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I did an after hours drop-off and it was easy and convenient.

Alicia G. le

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The person I dealt with (dawn I believe) was very nice and helpful

VIRGINIA P. le

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Le client n'a pas laissé de commentaire.

Jamie V. le

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1) Put up a big, lit sign that clearly states UHAUL. The only UHAUL sign you have is tiny and you can’t see it in the daylight, let alone nighttime. I wasted 10 minutes driving around trying to find your store. 2) I had reserved a truck at the Bristol UHAUL, a closer location to my house, weeks in advance. At the last minute, the location was changed to Levittown for an unknown reason. The woman (Dawn) who helped me asked me why I picked this location since it was so far from my house - so she didn’t even know about the switch. She ran everything through the computer system and I was able to get the dolly and furniture pads I reserved. But the mattress bag that I paid for was not transferred over when my order was moved to the new location. I asked about the bag and Dawn said, “We are not a full UHAUL store, it’s secondary to our main business. So that part of the order didn’t go through. I then had to pay for another one that was hanging right there on the shelf in the “secondary” store. So, not sure why this happened? Once I get my computer system set up in my new place, I will have to go back and check the order to make sure I wasn’t charged twice. 3) I cannot overstate the importance of having a clearly marked UHAUL sign, especially since the entrance to the store is through a Dunkin Donuts.

rod G. le

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Do everything like the Bristol store

Rachel B. le

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Le client n'a pas laissé de commentaire.

David M C. le

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Even though the price of $19.95 is painted on the van it cost me $147.00 because of the mileage charges. That's what I would call a bit misleading. Maybe it would be better to be more up front with what the charge will actually be. This has nothing to do with the location or the people working there. I was told what the estimated charges would be. The advertisement is misleading.

Aaron C. le

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Le client n'a pas laissé de commentaire.

Harold P. le

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Very Helpful answered phone promptly and gave good directions to location.

Automm L. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

Jacqueline P. le

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The location is really hard to find

MARGARET S. le

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This location had a sign on the door saying that they would be back at 3:00 when I arrived to drop off my truck. The rep showed up before I left and was very nice.

Christa L. le

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The ladies in the office were very helpful!!

Linda T. le

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Le client n'a pas laissé de commentaire.

MARIA W. le

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Truck was great and A Storage Depot was awesome. You can check your truck in and out with your smart phone 24/7.

Edwin M. le

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As far as my experience, nothing.

Atia L. le

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Very muce

Joseph S. le

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Le client n'a pas laissé de commentaire.

Sade I. le

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Le client n'a pas laissé de commentaire.

Diane T. le

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Maria was professional and courteous this was a very pleasant experience.

Joan D. le

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Le client n'a pas laissé de commentaire.

Calvin L. le

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Have someone there available during the hours of operations. I almost missed the lady that works there. I got there and there was a sign on the door that stated she was out to lunch. Luckily she saw me.looking around and then assisted me with the transaction.

Sonja R. le

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Le client n'a pas laissé de commentaire.

Shawn B. le

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Staff was friendly and professional

Mark V. le

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By completing the pre-check-in it made picking up the truck quick and easy. Thank You for offering this service.

Naomi G. le

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Le client n'a pas laissé de commentaire.

Joe B. le

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passenger side tie down frozen and unuseable

Jennifer P. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

keith H. le

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The manager was excellent. Change nothing.

Brittany C. le

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Customer Service was Excellent !

Virginia H. le

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I wouldn't recommend uhaul because they advertise $19.95 plus mileage. I only had 8 Miles. My final bill was over $50. !!!!!

Thomas B. le

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Very convenient.

Nancy D. le

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The AC did not work in a 26’ truck that was being used for a 300+ mile move. The truck was on empty (fuel) when I picked it up.

MARIA W. le

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A Storage Depot is the best location. They also have great deals on drive up storage units. Have rented from them many times with excellent customer service. You can even rent a truck before hours and after hours with your smart phone.

Wesley G. le

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Le client n'a pas laissé de commentaire.

Michael J. le

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Le client n'a pas laissé de commentaire.

GLENN B. le

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Maria was outstanding . She informed me of all policies made suggestions and i got a good value .

Jennie J. le

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We were shopping arround checking hands down you beat two major computers Ryder and Penske and this means a lot exelent expieriance best price beat enterprise also

James W D. le

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Le client n'a pas laissé de commentaire.

serzhan K. le

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Le client n'a pas laissé de commentaire.

Anne B. le

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Le client n'a pas laissé de commentaire.

ron W. le

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Le client n'a pas laissé de commentaire.

Vicki M. le

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On top of local rentals you charge .89 per mile that is outrageous. By the time you pay for the insurance and milage a $30 truck rental

Brian L. le

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THE GIRL, i FORGET HER NAME, WAS EXTREMELY HELPFUL

John B. le

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Le client n'a pas laissé de commentaire.

DAVID Z. le

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Le client n'a pas laissé de commentaire.

Kathleen E. le

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Le client n'a pas laissé de commentaire.

Rachel P. le

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The assistant manager was helpful and friendly and a pleasure to deal with. I wouldn't hesitate to go here again if I had a need. The truck I rented didn't have a ramp. I foolishly assumed they all did. I wish I had been told it didn't have one. That is my only suggestion.

Jeffrey S. le

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Customer service is always great at the Uhaul facility. Thank you for making my check in and out fast. We all have little time to spare and they make sure you keep it.

JESSICA S. le

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Le client n'a pas laissé de commentaire.

Nicole H. le

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Le client n'a pas laissé de commentaire.

Clark B. le

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Le client n'a pas laissé de commentaire.

Wendy S. le

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Nothing, perfect. Friendly and efficient

Edward W. le

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Absolutely awesome service helped to make this a smooth transition

Edward Carroll C. le

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Le client n'a pas laissé de commentaire.

Ronald G. le

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Le client n'a pas laissé de commentaire.

ANDREW M. le

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Le client n'a pas laissé de commentaire.

Jennifer L. le

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Le client n'a pas laissé de commentaire.

Monica G. le

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Le client n'a pas laissé de commentaire.

Luis T. le

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Le client n'a pas laissé de commentaire.

Victoria B. le

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Le client n'a pas laissé de commentaire.

Earl K. le

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Had rented truck from UHaul on street road south Hampton pa, only to be told day prior to move that truck wasn’t available after all and had to use new location that was a distance from pic up of shipping goods. At that point had already made hotel arrangements 45 min away, had already arranged for moving help to start at 8 am. The only good thing was the self pic up.

JAMECIA B. le

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I had a horrible experience, Very unorganized. Sent me to two locations for my truck, did not have my quote correct tried to over charge me. I will try my best not to use Uhaul services again. I do not recommend to anyone.

Stephanie S. le

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Le client n'a pas laissé de commentaire.

eric R. le

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All went very well I used my EZPass for this trip I was flashed at the Morrisville bridge even with my EZpass,it is a$1 toll Let me know if the EZPass did not read the toll Best Eric Rota

Anthony B. le

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The pricing and rate were off by a lot and my card was attempting to be over charged

Debra D. le

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Dawn was very friendly

Avis T. le

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I had a very hard time to get into the rental

Bob F. le

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Le client n'a pas laissé de commentaire.

MARIA W. le

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3rd time renting a van, love that it is only .69$ a mile.

Michael R. le

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Le client n'a pas laissé de commentaire.

Edward B. le

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Le client n'a pas laissé de commentaire.

Julio E. le

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Le client n'a pas laissé de commentaire.

Joe Y. le

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keep doing what your doing

Alexander G. le

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Rental a trailer was easy and smooth thanks

Donna A. le

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Dawn the individual in the office her language is inappropriate, she was unprofessional, changed the time of our rental when in fact we we could have had the vehicle at 10am when we wanted it she changed it to 11. Then tried only allowing us to only have until 2pm. When it was 1:50 she was very pushy to get us out the door. She needs to leave her personal life stories just that, personal at out of the business life. I can't believe it would actually take 6 months (as she said) to train someone to do that job.

Mark M. le

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Le client n'a pas laissé de commentaire.

TERRY B. le

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Le client n'a pas laissé de commentaire.

Roger E. le

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I think the person that checked my trailer lights function lied to me. My running lights did not work. I think she knew it during the check but did not want to be bothered with the problem.

MARIA W. le

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Have rented the utility trailer many times, it works great. Very easy to load, unload and tow.

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