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JOHN D
Customer Reviews for A Taste of Summer LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I will definitely come back
John CContinue doing what you're doing!!!
John QSuper nice and helpful owners!
Alan BI booked for 4 hours, however I returned the vehicle in 2 hours. So why do not consider the usage hours and charge accordingly?
AZHAGIRY SNothing. Jessica and her staff are delightful.
JEROME LI was guaranteed a upgrade to a 26' truck but when I got to my p/u no truck had to go to second location & then had to go to third location to p/u trailer. I should get discounts for being U-Haul equipment driver . Original p/u should not be dealer couldn't speak English & didn't want to help me get my upgrade all they would say is you get 20ft er even though I showed them email of upgrade, she was no help at all I had to call service center myself. Thanks for making my U-Haul moving experience a terrible day
DONALD NI cannot communicate strongly enough how frustrating my experience was with this location. This was a drop-off at a U-Haul affiliate, and I dropped off after the business had closed in the evening. There was no clear signage or directions. I spent over an hour at the location trying to find where the vehicle was supposed to go. I had to call U-Haul support and found a spot to leave the truck after driving down a single path gravel road well past the store front, but no drop-off spot for the keys. In the morning I drove by and saw that there was a U-Haul truck parked in a driveway several lots down. Apparently this was the location even though it was not listed online, shared in the instructions, or with proper signage to communicate. After a long day of moving, it was infuriating to spend an hour in the middle of the night moving a 20ft truck through winding single lane roads. This affiliate has a whole lot of work to do to deserve doing business with U-Haul.
KEVIN LHard to find, no signs, no clear drop box
Mitch SExcellent
ISAAC VPick up was smooth -gps was down so was done verbally by phone —drop off was ok
Jeffrey BNo one was there and again the app would not work
Frank SSuch a weird location…It was like parking at a flea market. The road back to the parking location was soft, ground up asphalt and I was afraid I was going to get stuck. Then…they charged me for more gas even though I returned it with the exact amount it had when I picked it up!!! I won't be using this location again.
SHERIE BThe cleanest truck I've ever rented.
Richard SSmall ATD friendly staff. Communicated well and processed the rental on both ends quickly.
Paul LClean the cabin. There were cigarettes inside and it stunk
Tracy CI will rent from this location anytime I need such services. The employees are beyond helpful and friendly and no matter how busy they are, they answer all questions.
Daniel Wvery nice people and the entire rental process was very easy.
Dave KVery friendly and professional people.
Jeff SThey were quite helpful and very pleasant to work with and answered all my questions. Great job!
Sara FVery easy experience.
Hristos KThe ladies were so friendly and helpful!
Brad SAll around great experience... Thanks for making it stress free!
Jacob HThe counter girls who check me in then out was awesome!
martin cNice friendly staff. Easy pickup and drop off.
Vernon GMet me as I pulled in the drive with quick instructions on where to pull in. They did the rest. I was there for 90 seconds. Super friendly and quick!
Nicholas MNothing needs to improve.
Elizabeth KThe associate was extremely nice an explained everything very clear to me and my husband. I will rent again from this location.
heidi bVery friendly, polite and knowledgeable. I'll use them again.
CHRISTOPHER SAlways a great experience renting with A Taste of Summer.
Michael CDropping off the truck was also done after hours, but everything was made very simplistic and were able to drop off take photos and return the keys in a timely manner.
Sarah DThere was nowhere to park the truck or drop the key off. Sign was posed to slide the key under a door, but the key could be easily retrieved if someone wanted to steal it. While I was there after hours a lady pulled up and asked for the truck key. She was very frantic and not cordial. When I asked her who she was or if she worked here she just kept repeating "give me the key". Since she would not identify herself, I did not give her the key or leave the truck until she left the property. After I dropped the truck off Sunday afternoon, it was very difficult to get a receipt. But finally over 48 business hours later I received one. Uhual switched me to this location for drop off without notice and I find that very unprofessional as well.
Jordan BGreat experience picking up the rental at A Taste of Summer. They went over all of the details of the rental and even helped hook up. If/when I need another rental I will be booking again with A Taste of Summer.
Michael CVery pleased with everything. The folks who helped us were friendly and kind. We will keep this location in mind for future rentals.
Barbara LThe people running this location were really easy to work with. They were mindful of how much time it takes to go thru the process and acted like I was the reason they were there vs. I was an interuption or just one of the tasks they had to get through.
JEFFREY JBetter Organization (as per usual with Uhaul)
Kirkland BIt is always a pleasure working with the staff at the farm stand. Excellent service.
Billy HThis was my very first experience renting a U-Haul and I must say it was like no other I had the best time because when you go to this location it's like going home visiting family and friends and just so welcoming and so sweet I'm going to definitely be back to visit
Shay DThe location was very friendly and helpful. Explained everything thoroughly!
Brian MIt's been many years since I rented a vehicle. They explained everything and smiled as they did it. Don't change a thing and I'll be a repeat customer!
Dan PRepeatedly called several times early am because we were not there at 7:30. Then rude telling them they were late.
Shane NEmployees were awesome. Helped show me how to hook everything up. Very pleasant people
Scott CThe drop off location was a vacant building at a different address than listed for the drop off location. The address was hard to find. Finally called and the lady gave me directions and met me at the drop zone. She was very efficient and helpful.
jeffrey sI was nervous because I hadn't rented a trailer in a very long time. The folks at A Taste of Summer took care of everything and made me feel at ease. I'll definitely call them next time I need to rent a trailer.
Daniel LIf you have the right address to drop off the truck would of been very helpful, the place you get the paperwork done is one place pick up the truck is down the street. Very confusing.
DOREEN CLinda was very thorough and great to work with!
John sPick up location was different than listed on the website. Communication was through a third party. Equipment was damaged and no instruction was given on how to use. Ultimately the equipment failed and was unable to be used. Would not recommend this location or this specific equipment
Charles WAll good
Tim B