Évaluations des clients A to Z Auto Dealer LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A to Z Auto Dealer LLC

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Kris G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark P. le

Évaluation :

When I arrived to pick up the trailer at the scheduled time, after calling to confirm the day before, no one was at the shop. A sign in the window said out to lunch be back in an hour. I came back an hour later and the shop person was just arriving. Then they could not give me the blankets I had ordered and I had to go to another location to pick them up. I also had to hook up the trailer by myself without any assistance.

Brent P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Andrew P. le

Évaluation :

Arrived at 10am, as scheduled. A to Z Auto Dealer was not open until 11am. Had to come back, but there was a 20 min wait time before being acknowledged. When I was told I was all set and that the keys were in the vehicle, the door was locked. Then, it took another 15 minutes for the guy to find the keys, and ended up finding them in the key drop off box. When we finally took the Uhaul, I swept a large pile of dirt from the back, before even loading the U-Haul. Terrible experience.

linda c. le

Évaluation :

Le client n'a pas laissé de commentaire.

Chad G. le

Évaluation :

Business owner was not ready for us (they were at lunch). Truck was covered in heavy ice and snow. No moving blankets at this location, had to drive to another store to pick up blankets.

Chad H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marissa C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dan V. le

Évaluation :

Before i drove the truck ... Passenger side headlight bracket is broken on truck. Front passenger side suspension is noisey, may have broken parts Express pick up is confusing, if I had not looked in the truck and found the keys I would have left without the truck and been very upset. Also having to have calls from u haul at 9 PM asking if I had taken equipment after I already was using it for a day was upsetting. Also ... A to Z is supposed to be open at 10 AM ... we were there untill 10:20 waiting and looking at the truck ... Noone there ... Also ... I had asked for a truck in North Appleton wisconsin, I had to get a truck 20 miles farther away ... costing me 40 extra miles on my mileage and extra time to pick it up and drop it off ... Inconvenient at best ... So ... not a great experience ... but we got done what we needed to do at extra costs to us ... $$$ The people I did talk to on the phone were very helpful, so you have that ...

tiffany t. le

Évaluation :

Le client n'a pas laissé de commentaire.

Julius B. le

Évaluation :

The manager present at the time of pick-up did not know how to use the mobile app to check out our equipment, needed us to walk her through each step. The building itself is currently being renovated.

Gordon L. le

Évaluation :

Since my local dealer did not have a 26 foot truck, I was referred to the system that searches for one. The closest one meant I had to drive 30 miles to pick it up. I was promised a ten percent discount which I never received. I drove to pick it up and no one was there. I called the number and was checked in over the phone.

Rachel T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brian F. le

Évaluation :

If u don’t have a smart phone u r screwed. No one onsite. Again not our choice of drop off 3 weeks in advance we had Krueger and get a call day of that too full and go here. Strange town and now u r going to change locations. U-Haul does not win an award for service on this rental

Robin H. le

Évaluation :

Horrible lot to get in, had been some sort of work going on, was afraid of getting nails in tires. Beyond that this was not the location I requested to drop off at, they said the other one was full had to got past it 1 truck on the lot was all. Going to this location as uhaul requested caused me to go over mileage also, next I am thinking Budget