Customer Reviews for A1 Buller Auto Collision
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

2

The individual at the desk was so rude. And he never told me that the gas tank was nearly empty.

Évaluation :

4

It would be nice to have a designated parking for U-haul vehicles.

Évaluation :

1

I've been told to wait for the owner to come back to help me with my rental. The owner never came back and in the end I was still charged!

Évaluation :

1

Please stop overbilling people and rip them of their hard earned money . This is the worst rental experience even after booking for a U haul online. We had to wait at pick up center The guy there was so arrogant and he did another billing wasting our time he went as far as getting my Credit card from you saying that he needs the details to enter them himself and it was only later I had realised that it was to scam an extra 96 dollars from my account . Please do not rent from here better go for enterprise truck rental or anything other than U haul or a truck pick up from this location.

Évaluation :

5

I went through the whole sign in process on line and was still required to go in and have them verify my drivers license, etc. They were very good but it did take them a while as I was an out of province renter. I didn't understand what was the benefit of all my uploads when I booked the truck in the first place.

Évaluation :

1

Front desk was very rude. According to him, I was not allowed to drive, and he haven't done anything to try solve the problem. After almost 1h, of him doing nothing and me trying to reach phone assistant (that also wasn't helpful at all), he realized that the only problem was the requirement of 2 contact information.

Évaluation :

1

I had and have an issue and was told I would be contacted by a District Manager by phone. The woman from uhaul, Deb, was courteous when I told her of my problem, she said to save further specifics for the stated phone call from the D.M. Mr. Michael Cheng contacted me by email and he was not prepared to hear my issue or reasons. He did not at any time even inquire about “why” I had a concern. I have a Ltd company in Vancouver Canada, I am the President, the amount of energy and time Mr. Cheng put into my issue has left me extreme dissatisfied. I have had nothing but good experiences with your company, but for this occasion. I am left little choice, I will pursue all options to a) establish someone who represents uhaul to “hear my complaint” b) find a satisfactory conclusion. Kind regards, Daniel Pelletier; PHR Strategies inc

Évaluation :

2

Place is filthy dirty

Évaluation :

1

I paid for items that weren't included in the truck and the process was extremely difficult to pick it up.