Seriously, the manager and her team at A 1 Mini Storage Rex continue to provide outstanding truck rental customer service! Moving (already stressful and overwhelming) was again put at ease by their attention to details (equipment I needed was in great condition and all there, willingness to answer questions and concerns/clarifying procedures throughout the rental process, provided additional available options) in a professional, pleasant, and personable manner. All truck rental locations should follow their lead!Bryant T.
A1 Mini Storage of Rex
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Continue having professional, friendly, and attentive, team members like the on-site manager at A 1 Mini Storage of Rex.Bryant T.
Le client n'a pas laissé de commentaire.Alex R.
Nothing. Rep was great!!!John S.
I waited about 30 minutes for the Rental Person to arrive. I had requested 2 dozen furniture blankets, none were available. I had to travel 20 miles to another full service Uhaul location to get pads losing additional time. Truck was dirty inside, had to stop at Walmart to get window cleaner and towels to be able to see our of windshield clearly, there was rain/snow part of the way back, windshield wipers were in dire need of replacement, streaking and not keeping the windshield clear, a real safety hazard!James S.
Rep was very patient and understanding. Customer service was excellent!SHIRONDA W.
Le client n'a pas laissé de commentaire.JAMES C.
I had an issue with the pick up date which was my error. When I called the location I spoke with Angelica. She made sure that my issue was resolved in a seamless and professional manner. Angelica was wonderful in assisting me and was extremely helpful when I arrived to pick up the equipment. Thank you Angelica and thank you U-Haul!michael C.
Le client n'a pas laissé de commentaire.Dennis J.
Le client n'a pas laissé de commentaire.don E.
My experience was good. Staff was very helpful.Antoine F.
They charged me for the gas that wasn't in there, when I got it the fuel level was o. empty so I had to put gas across from the location. No breaks I almost had an accident.Lawrence G.
Great customer service. Very helpful and friendly.Dana G.
Le client n'a pas laissé de commentaire.Kayla A.
Le client n'a pas laissé de commentaire.Idra P.
Le client n'a pas laissé de commentaire.BRIDGETT S.
Le client n'a pas laissé de commentaire.Emory M.
Le client n'a pas laissé de commentaire.bridget S.
Le client n'a pas laissé de commentaire.Karl S.
Le client n'a pas laissé de commentaire.Tasha W.
Le client n'a pas laissé de commentaire.JERMAINE A.
Over charged but wasn't offered any help.Joshua D.
Have everything we pay for ready with the uhaul as promised. Upgrade your uhauls, I had to drive with the driver seat window down to push the driver side rear mirror up from facing the ground! Make it clear how much additional the gas will be if not returned where it was when picked up.Janetta E.
Le client n'a pas laissé de commentaire.Timothy U.
Le client n'a pas laissé de commentaire.frederick M.
Nothing the whole visit was great.Drakeo S.
Le client n'a pas laissé de commentaire.Julia A.
Le client n'a pas laissé de commentaire.Darrell E.
Excellent customer service. The young lady helped me with everything and I was so grateful!dnisa J.
Le client n'a pas laissé de commentaire.everton A.
This location had excellent customer service, easy and fast process, very helpful. There is nothing that needs to be changed. Merci!nakia W.
Le client n'a pas laissé de commentaire.ANDREKA W.
Le client n'a pas laissé de commentaire.SARAH W.
The lady was very kind and professionalShiketa O.
Le client n'a pas laissé de commentaire.Lillian L.
Online check in can be betterRICKY J.
They over charged me for mileage. I only used about 10 % of what the quoted me, and they refused to give me a refund. I thinking Pensky next time I need to move anything.Tedarius H.
There nothing you need to improve service was perfect thanks again.Kelsey M.
I loved the customer service representative she was sooo polite, we need people like her so we can come back every time.Rozeta J.
Fast and easy pick upAntoine F.
Le client n'a pas laissé de commentaire.Wardell H.
Le client n'a pas laissé de commentaire.Olivia C.
I received excellent service from the location. My only complaint was that the truck was not in good driving condition as I have experienced in the past with Uhaul. My next complaint and I really hope someone is listening.... I called the 1-800 number because there was a light on on the dashboard. The agent was super rude. I was so appalled that he would speak to a customer that way when they were simply seeking help. I've done business with Uhaul for a long time and those experiences are the reason l used Uhaul on this occasion. However the service l got was less the par. You guys should really look into better customer care training. I am aware that I used a franchise location this time but the customer service agent was a Uhaul employee and he made this experience horrible for me.Rachel B.
Le client n'a pas laissé de commentaire.Idara P.
Le client n'a pas laissé de commentaire.David W.
Tye was a great help. She went above and beyond. Excellent service à la clientèle. Thank you for all your help.Cory M.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.diane R.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.Dywayne S.
Le client n'a pas laissé de commentaire.Wayne S.
Truck was dirty and muddy, it had cigarette ashes on the ashtray, leftover candy wrappers and objects in the rear as well as the front cabin. Keys weren't left where they were suppose to be causing us to wait 1 hour for someone to bring the key, come to find out the person just passed us as they went out to walk their 2 big Pitt bulls, all while we were in our car waiting for someone to answer the phone and bring the key. They never left the key in the provided outdoor lockbox!!! It was 32 degrees outside during all thisTracey F.
Have used this location multiple times for business needs. Customer service is always excellent and friendly.christina A.
Le client n'a pas laissé de commentaire.Micheal C.
Have more trucks available.gloria J.
She is good.Wasiu A.
They were very polite and I would Go BackAngela M.
Everything was great and I will reccomend to friends and family.leila B.
Le client n'a pas laissé de commentaire.Althea D.
Le client n'a pas laissé de commentaire.Lenox T.
Was hesitant about going to this location because last time I tried to rent a truck here the guy was very dry amd rude. This time a nice lady assist me and helped me out 100 %. Was because of her I decided to rent from here.Derrick G.
Le client n'a pas laissé de commentaire.Sharon M.
Excellent customer service. I used the 24/7 service but had issues with the initial check in and the return. I was able to get assistance online for the check in, but the attendant came out and offered assistance when I was unable to complete my return. She noted the system was down and reached out to assist. Unusually and pleasantly responsive. Merci.Catherine H.
Le client n'a pas laissé de commentaire.Jeffrey C.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Keshia T.
I had the best experiencejazmine R.
Le client n'a pas laissé de commentaire.teonardo S.
Le client n'a pas laissé de commentaire.CYNTHIA L.
The clerk was extremely nice and professionalretha T.
Le client n'a pas laissé de commentaire.Nicholas S.
There was a slow start getting checked and going to the unit, overall it was good customer service.Candace B. | Réservation
Le client n'a pas laissé de commentaire.Regana H.
Le client n'a pas laissé de commentaire.Carlesha W.
Le client n'a pas laissé de commentaire.Glenda D.
GREAT!!!!!!!!!!!!!!Customer ServiceLamont F.
Keep up good work!Keenan W.
Le client n'a pas laissé de commentaire.Marilyn H.
Le client n'a pas laissé de commentaire.Lakesha C.
Le client n'a pas laissé de commentaire.Dejhon B.
Le client n'a pas laissé de commentaire.MITCHELL G.
Le client n'a pas laissé de commentaire.Rarshal T.
Le client n'a pas laissé de commentaire.Harold B.
No one was at the establishment and I had to call customer service to figure out where to leave the keys.Meikoe W.
Great store and the rep was really helpfull in going over my contract.Stanley B.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.duong N.
I have rented from here twice. Both times I was able to get in and out, with excellent customer service from the woman that works the desk.EUGENE S.
The vehicle that i was given floor seems to have been painted recently. The paint scent was very high and the paint was not dried. It came off on my some of my items. I was highly disappointed with this rental.PETRENA J.
The price was unbeatable.Daniel A.
Great Customer ServiceAdeleke H.
Le client n'a pas laissé de commentaire.jose C.
The staff was very friendlyJesse E.
Le client n'a pas laissé de commentaire.ALPHSON C.
Le client n'a pas laissé de commentaire.JASMINE D.
Le client n'a pas laissé de commentaire.Samuel H.
Ashes inside the truck was disgustingDorothy S.
Le client n'a pas laissé de commentaire.Latisha W.
thank you for being there when needed.PAULETTE N. | Expérience générale
we moved out on 11/29/18TISHA M. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous vendons des centaines de produits qui facilitent les déménagements!