Évaluations des clients A-1 Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A-1 Mini Storage

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Teres S. le

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I was able to do all of this online and then send my moving guys to pick up and return van and equipment. All was effortless. I could even have hired two movers if my guys flaked. I'll use y'all again. This was such a relief in all of the other chaos in my life!

nancy K. le

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Everything was handled quick and professionally by A-1Manager Reece.

Regina W. le

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Le client n'a pas laissé de commentaire.

John O. le

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Le client n'a pas laissé de commentaire.

DAVID K. le

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Le client n'a pas laissé de commentaire.

gina P. le

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Le client n'a pas laissé de commentaire.

Gretchen O. le

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Awesome facility and THE BEST customer service!

pat M. le

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Le client n'a pas laissé de commentaire.

Mel S. le

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Le client n'a pas laissé de commentaire.

mary P. le

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Resee has always been helpful and always will to give use water or use the restroom to clean up.??

Miranda B. le

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Le client n'a pas laissé de commentaire.

Katie W. le

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Le client n'a pas laissé de commentaire.

Bryan G. le

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My only problem was with the website and reservation process. Somehow it booked a date and time that I was considering while trying to get the size I wanted. I don't know how it got reserved because I never got to the part where you pay but luckily they canceled it when I didn't show up. No harm no foul I guess, just weird.

Dana W. le

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I had to pick the truck up in Grants Pass and I live in Talent. It was a very inconvenient pick-up location. The vehicle was very dented and filthy inside. Despite sweeping it out, my boxes and items ended up being covered with a black powder/dust. There were ashes in the ashtray and we couldn't move the rear-view mirrors. I was extremely disappointed and upset with the rental experience. I suggest that the trucks only be at official U-Haul centers and not at private facilities. Never again!

Timothy G. le

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Everything was handled so well I don't have any suggestions. Thankyou

John S. le

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Le client n'a pas laissé de commentaire.

mARK S. le

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Operator is very congenial and efficient, meeting my needs perfectly. The UHaul website leaves a lot to be desired. It is very confusing. It could not seem to find my reservation, but did manage to change it without my knowledge to the wrong day and equipment and dealer. The app wouldn't let me log in to my account unless I opened a new one. Then, of course, it wouldn't recognize my reservation. I resorted to phone calls and personal visits to get it straight.

peggy F. le

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Le client n'a pas laissé de commentaire.

Shane O. le

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Had my location changed last minute due to the first location not having the truck I wanted. I made this reservation over a month in advance and had to drive an hour thirty minutes to get the truck. Got there and the truck's right front tire was low on air. Uhaul guy gave me a few dollars to go to a gas station to fill it up. Terrible experience the whole thing was absurd. Id rather buy a truck then use uhaul again if this is the service they provide.

TERRI C. le

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Le client n'a pas laissé de commentaire.

PAT B. le

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We took the truck back to where we picked it up the next morning at 8:30. At 8:30 that evening someone who said they were the district manager and was wondering why we hadn't returned the truck. We told them we had. He seemed very confused.

tara S. le

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Very difficult to drop off after hours@ 6pm. Took 45 min to set up online account, wait 15 min on hold to talk to a person. Would have been good to know ahead of time all the steps to drop off truck so we could be prepared. Person that lived at storage drop off ( and clearly stated was off work) was NO help. Apparently we interrupted him. We were told to just drop the truck right there in middle of parking lot and drive way which did not sound right and turned out to be wrong.

Ryan K. le

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Reese was very friendly and helpful with the return process. Great customer service.

Kathrine G. le

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This entire reservation was a mess. We had someone call us to let us know they didn't have a 17 foot truck so they would be giving us a 26foot which was great. They verified that we needed an appliance dolly and said we were good to go. We show up to pick up our truck and the girl tells us she doesn't have an appliance dolly. She calls to another store and they tell her they have one. We had to drive our uhaul over to another store which you guys charged us for in gas and miles all to find out they didn't have an appliance dolly either. It was a flat scooter looking thing. I'm extremely disappointed in the customer service I received. She refused to take responsibility for not making sure they had the right equipment. I had to pay a moving company 300.00 to come move 3 things I needed that dolly for.

Kevin M. le

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Le client n'a pas laissé de commentaire.

Lori A. le

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Very courteous

Kayla M. le

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Le client n'a pas laissé de commentaire.

robert D. le

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Le client n'a pas laissé de commentaire.

Christel V. le

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Le client n'a pas laissé de commentaire.

jeremy T. le

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Le client n'a pas laissé de commentaire.

JOY H. le

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Le client n'a pas laissé de commentaire.