Customer Reviews for A1A Discount Beverage
(Concessionnaire U-Haul dans le voisinage)

509 évaluations

855 Anastasia Blvd   Saint Augustine, FL 32080

(904) 827-0923

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 8h pm
Heures d'ouverture spéciales
  • 9/19/2021: 8h00 am - 1h00 pm

Services dans cet établissement :

Pour nous contacter

(904) 827-0923

855 Anastasia Blvd
Saint Augustine, FL 32080

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 8h pm
Heures d'ouverture spéciales
  • 9/19/2021: 8h00 am - 1h00 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Everything was great.

WILLIAM G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICKOLA E. 
Évaluation :
5

Always rent from this location and it's great

KRISTIN E. 
Évaluation :
5

I had to buy the insurance even when I told them I didn't need it, so that was an extra charge.. but overall it was a fast transaction.. I only needed the truck for 30 minutes and drove it a total of 10 miles..

JAN W. 
Évaluation :
5

Great staff big help with all aspects of renting

Dennis T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley B. 
Évaluation :
4

Small convenience store. Store manager was very helpful and friendly.

Joseph D. 
Évaluation :
1

I booked an 8ft pickup for a simple, short task. It turned out to be anything but. First, I was sent to the wrong location, which had no pickup trucks. Then, with no explanation as to what happened, I was sent to the place on A1A. The lady that was running this U-Haul location was rude, overbearing, and dishonest. When I explained that U-Haul had sent me to the wrong place, she said "Well, you must have done something wrong." Then, she tried charging me more than what I was quoted online. She told me I had to purchase the insurance or I couldn't rent the truck. I then had to spend the next 30 minutes uploading pictures of my drivers license on what had to have been the slowest online system I have ever seen. I ended up getting the price I was quoted without the insurance, proving that the lady was a liar and was just trying to overcharge me and waste my time. After I was done with the truck, I completed the online "return my truck" feature, which told me to park the truck and drop the keys in the drop box, which I did, to only receive a call from the place where I rented saying that I hadn't completed the booking. It was exhausting from start to finish, I am done using U-Haul, you guys have gone down the toilet.

Jeremy P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAYMOND D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAROLD O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD D. 
Évaluation :
3

Simple and easy

COLLIN H. 
Évaluation :
3

The pick up process was easy, efficient, and the clerk was very polite! My only complaint is that the truck smelled like urine. The smell was SO bad, we cleaned and sanitized the whole interior before making our trip north.

JENAH M. 
Évaluation :
5

The clerk was very friendly and even though we didn't have a prior reservation eager to help accommodate us in getting the size UHAL we needed!!

TAMIKA L. 
Évaluation :
5

very nice people to deal with

renee H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS T. 
Évaluation :
4

I strongly recommend better appearance when having vehicles ready. In the process of doing my part to at least return the truck back the way I found it. The seats had sand all over and the interior was just simply dusty. I also found german roaches crawling in the cab as well. As a pest control tech by trade, these types of roaches don"t go away. They're life cycle is every 28 days on average, and can reproduce on their own. The right conditions is 75 degrees or warmer to thrive. In the sense they keep populating, fumigating professionally is the way to eradicate the potential of infestation.

Ken D. 
Évaluation :
5

Ashwin was the nicest person that have met in a long time. He was very friendly and helpful. I would drive past other locations to use him again.

SVEN L. 
Évaluation :
4

The business owner was very helpful and courteous. He made the process very easy.

JOHN A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberleigh S. 
Évaluation :
5

The gentleman at the counter was very pleasant, professional, and helpful.

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DWAYNE S. 
Évaluation :
3

Again u-haul switched up locations. I was supposed to drop of 5-10 minutes from my home. This location was 40 minutes away. Through every tourist area and narrow street with a 26' truck. Caused me to be below the gas level.

Ty M. 
Évaluation :
5

Close to my house- Friendly service. Efficient. I will probably rent from this location again depending on my needs.

RICHARD G. 
Évaluation :
2

This van was GROSS. Smell was horrific and covered in dog hair. I was required to purchase insurance, which I should not have been since I carry my own insurance. And at 59 cents a mile the price is no where near the advertised 19,99 $. The check in and check out process was slow.

DONNA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH Q. 
Évaluation :
5

Very nice people

ERICA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnathan L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicholas B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Harry S. 
Évaluation :
4

I had difficulty unhitching the trailer and this caused me to call a tow truck to remove it.

WILLIAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry M. 
Évaluation :
2

I went to the original location: Anastasia Storage Center 1985 Mizell Rd Saint Augustine, FL 32080 and they had closed at 12:30pm. I was told to pick up my 15 foot truck, which had to be changed to a 15 foot because a 10 foot was not available, at 3pm, I had to stand outside and call UHAUL to work through this issue and wait on hold for 20 minutes. After finally getting through on the phone, I was told to go to another location: A1A Discount Beverage 855 Anastasia Blvd Saint Augustine, FL 32080 and all they had available was a 26 foot truck. My time was wasted, and I had to pay more for Gas as a result of a much bigger truck than I needed! I would like someone to please call me to discuss getting some money back as a result of paying more for Gas as a result of a much bigger truck than I needed, and my time that was wasted going to a closed location, and needing to call and be put on hold only to find out I needed to go to another location to rent a much bigger truck!!

David K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ron H. 
Évaluation :
5

Good people.

MARK H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ray D. 
Évaluation :
5

This small gas station even had the electrical hook-up adapter. Great service

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACQUELINE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW C. 
Évaluation :
3

I was billed for a "wrong drop-off location" when I was told I could drop off where I did. I did get a refund, but it was dumb! I NEVER, until a family member living in the area went to the drop-off location to confirm it, was able to change my original drop-off location. For some reason, it wasn't possible for anyone to change my drop-off location, whether by phone calls or online. And even after getting "confirmation" at the place I did end up dropping it off at, I was still charged.

Nancy W P. 
Évaluation :
5

Employees were friendly and they communicated with me regarding the availability of my rental. I highly recommend.

ERIN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMILY G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lonnie A. 
Évaluation :
5

The Pital family has been running this establishment for many years now and it is extremely well run. One always speaks with Mr or Mrs Pital who are friendly, polite and helpful. As long as I have lived near their store, I have bought my gas and lottery tickets there and rented U-Haul trucks and trailors from them. I'll miss living near them.

ramesey P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Frank M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H. 
Évaluation :
3

I have never yelled at a store owner until yesterday. I returned the trailer. I couldn't get the trailer unhitched from my truck. The trailer hitch was unlike one any of us had ever seen. Another customer offered to help. He couldn't get it either. Another customer come over. He could get it. We asked the owner's wife for help. She told me that her husband was eating lunch and would come over when he was finished. I needed to get to an appointment and explained I didn't have time to wait. She said, "just let him finish his lunch ". Again, I explained that I had an appointment. Two more customers come over to help before we were able to free the trailer from the truck. Then the owner showed up. I told him he should have come right away. It was dangerous and someone could have been hurt. What should have taken 10 minutes turned into 45 minutes with no help from the owner. Unacceptable!!

fran C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Rep was very courteous and helped me check the lights.

HOWARD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dan V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JONATHAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rock H. 
Évaluation :
4

Clean the windshield before releasing to renter

ROBERT G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEVEN W. 
Évaluation :
3

This location worked as it was the only one with a truck on the day we reserved. We booked the truck Monday and on Thursday was told our original location would not have a truck available. We were asked to move to a larger truck, 10 miles farther which we did. When we arrived Saturday morning at the second location, we were told there was no truck available. They then set us up with this location, which luckily the truck had just arrived or they would not have had one either. Short story, not only did I waste almost 2 hours trying to finally get a truck, but I was forced to spend extra money on gas because Uhaul couldn't “hold” a reservation.

JOSHUA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID P. 
Évaluation :
5

Very friendly and address me by name.

Robert M. 
Évaluation :
1

No 6x12 trail or available upon pickup.

BENJAMIN S. 
Évaluation :
5

Superb customer service

JOHN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT F. 
Évaluation :
5

The Patel's were very kind great people to work with.

STEVEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas T. 
Évaluation :
5

There is room for improvement on transaction processing time.

GUSTAVO A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billie H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JEFFREY K. 
Évaluation :
5

Thank u

ANN R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRYAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd D. 
Évaluation :
5

Great, helpful, friendly service! I would highly recommend this location. Dr John Derickson

John D. 
Évaluation :
5

The owner of this store is super nice and very helpful.

GREGORY G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CASSIDIE C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brooke S. 
Évaluation :
3

We had no problem with the actual location or person that helped us. Our issue is more with uhaul. We were charged for extra mileage when we were told it was a flat rate for the one way. We had to go out of our way about 37 miles from our location to drop the truck off. The weekend prior we rented an enclosed trailer and we had to go out of our way to drop that trailer off also. We still have to rent about 2-3 more trucks for our move and this deters me from renting from uhaul again.

ALEXANDER P. 
Évaluation :
5

The staff were very friendly and helpful. I tried using UShare 24/7, but it did not work. The staff were able to quickly delete my original request and set me up. This was a blessing after a long day packing and realizing I needed another truck.

ERIC Y. 
Évaluation :
5

The couple who run this location were both pleasant, efficient, and helpful. No one will ever write a book called ‘The Joy of Moving' but these folks made at least part of it pleasant and painless.

Michael J. 
Évaluation :
5

I have used this site several times. The owners are friendly and accomidating.

ROBERT B. 
Évaluation :
5

Nicest lady you could meet, very helpful, great sense of humor, lovely experience after a very stressful couple of days.

JOSEPH H. 
Évaluation :
1

The man in the business was rude & refused to help me disconnect or move the trailer into a very specific position he wanted it in. Thankfully I am a strong woman & with the help of my 81 year old aunt we got the trailer where we were TOLD to put it. I rent motorcycle trailers frequently & this was the WORSE service experience I've ever had!! I would NEVER use either locations in the future! Phyllis VanOrder

PHYLLIS GIRDLEY V. 
Évaluation :
5

Very helpful Customer service

Cheryl B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONSTANCE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
2

Had to back up into space then unhook myself...man came out to check it as I drove away. Not helpful at all.

MICHELLE P. 
Évaluation :
5

Friendly, and quick transaction. Owner is helpful and takes quick action.

DREW L. 
Évaluation :
5

Rien

JOSEPH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn F. 
Évaluation :
5

Don't change anything

Jeff V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANTONIOM G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Richard J L. 
Évaluation :
4

Excellent service. Owner is friendly and was helpful.

ROBERT B. 
Évaluation :
5

They made the rental very easy, and the drop box for after hour returns was great. Overall, a very easy rental.

ROBERT S. 
Évaluation :
3

Nice guy. Quick and easy rental.

Dennis B. 
Évaluation :
5

Mileage charge seemed awfully high, and more than expected

charles D. 
Évaluation :
5

Fast and friendly! Great rental!

Randy D. 
Non les évaluations ont été soumises pour cet établissement.

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