Évaluations des clients A2Z Wireless

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A2Z Wireless

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tara B. le

Évaluation :

Nothing

Gary G. le

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Le client n'a pas laissé de commentaire.

james D. le

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Le client n'a pas laissé de commentaire.

june J. le

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Everything was great! Customer Service was Very helpful and Wonderful at this location.

TERESA C. le

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have a clean truck be open on time

CORDARO C. le

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Took 2 hour to retrieve the vehicle because the stuff did not want to give me the keys due to lack of training. I was not able to use the uhaul for my move because the place closed by the time I arrived.

Andrew E. le

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Get your shit together when it comes to renting vehicles. My reservation was switched from Mentor Ohio to Euclid Ohio totally changing my move plans and the location opened an hour later. When I asked if I would just walk in and get the key since I provided all info and payment info online I then had to wait a half hour on a salesperson who didn’t know what they were doing in the store. He told me I couldn’t drop the vehicle off where I originally planned to because he had other reservations then he said I could when I looked for the uhaul number in my phone. Then I had to wait because whoever had it prior didn’t pay what they owed. 1/4 of a tank in the vehicle so I had to gas it up to make it to my location. Did not have the dolly I requested either. Vehicle was dirty on the inside with Tobacco residue everywhere.

CHERYL B. le

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My experience and that location was not a good experience the customer service really was not good he did not listen he talked over me and I had to go round and around with this person so no I would not recommend this place I have never had a experience like this before with U-Haul

ruth B. le

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Nothing! Mike is on top of everything..

moving A. le

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truck was to be picked up when store opens 10am owner did not show till 10/30 am my guys waited till 10/45 am , making us late for to are job, had to give discount to are costumer and pay my guys for waiting. when returning truck off same owner was late again , and charge us for a today rental . your better off sticking with budget or Penske their open when they say their open

ruth B. le

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NOTHING...

Dawn M. le

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Le client n'a pas laissé de commentaire.

Kimberly S. le

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Marla was helpful. However, we could not drop keys off because there was no drop box. We tried to turn it in the late afternoon before the day it was due and could not. U-Haul told me to return the keys inside at 9am the next morning. I went the next morning to return keys again and found out they did not open until 10am!!! Again, there is no drop box anywhere on site. U-Hau; Traffic Controller said they would extend the rental until the next morning to 10:30am so that I could attempt to return the keys. Mind you, they told me that there was a slit on the door. When I got there today, Marla told me that they have no drop box or slits on the door. She said that they have told U-Haul that they do not have a drop box. Yet, U-Haul told us that they did. Anyhow, She got another Traffic Controller on the phone and they did not charge as stated. What they did do was charge $15 for insurance!!! So now, Marla has to deal with the Traffic Controller again to get that charge reversed because it wouldn't allow her to do that. I am waiting for her call. (She also gave me the number to her store.)

Eartheo M. le

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I had a 30% off coupon she would not honor and said she would've be there when we returned so just leave the keys in the visor. That seemed very unprofessional. I want a full refund. Never will I use this uhaul again.

joe V. le

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Le client n'a pas laissé de commentaire.

Shakata R. le

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It had NOTHNG to do with the location, at the time I made my reservation I made it to keep for 24 hours and then once they took my money they tell me to bring it back in 3.5 hours then they call themselves doing me a favor by extending the rental till 9:30 am when I didn’t get off till ten so I wasted my money and they wouldn’t give me a refund if I returned the truck within one hour of having so uhaul is VERY WRONG for this, promise u a time at reservation and then once u pick it up they text u with a entirely new time

Michelle W. le

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Quick and easy the way I like it!

richard S. le

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Le client n'a pas laissé de commentaire.

john B. le

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Le client n'a pas laissé de commentaire.

kathy S. le

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Le client n'a pas laissé de commentaire.