Le client n'a pas laissé de commentaire.
Steve M
Customer Reviews for ABC Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very efficient and helpful.
Gary SI did not see anyone
Chris WVery pleased with our brief encounter here. They called me by name when I walked in. Impressed! We all miss Nappy Ross, however, his influence is ever present....
ROSS JGreat service, very efficient and knowledgeable.
Ken MNothing the lady in charge was very professional and was in charge of my rental at all times
DARRELL FFast, easy and friendly.
RONALD RGive the lady who rented me the truck a big bonus, she was not only good she was sensational
Bruce Leasy
Connor OGreat experience, great customer service.
Daryl OProvide options to borrow a hitch, electrical adapter for lights and maybe one or two extra tie-down straps….at no additional cost to the renter. Sometimes you are just in a situation where you need to borrow a trailer unexpectedly and you may already have those items listed back at home….but now you are somewhere else, and you have to buy a second set of hitches, electrical adapter and straps. I had to do this. I was visiting a friend out of state. I randomly found a car I wanted to purchase and bring home with me. I had everything I needed back home except the trailer itself. But since the rental doesn't offer a hitch, light adapter or cargo straps, I had to go buy another set, which is a bit of a waste for me. Now I have two sets of these things at home. Just would have thought those items may have come along with the trailer rental. Otherwise it was a very pleasant experience.
Jason BThe ladies at the Beaufort Location are very nice.
Paul RPat and Matt were really friendly and helpful. Everything was already to go when I picked up the truck. Excellent service.
Sally RVery easy to wor
William MA little confusing where to drop off the keys and where to leave the equipment.
david fExcellent staff and service
Brian DReserved a 20 foot truck 3 days ago. when we arrived they did not have a 20foot truck. We had to take a 24 foot truck. We wanted to rent Hand trucks which they did not have. . The reservations were in the wrong name which made things take much longer.
Joe LExcellent job receiving me in with quick and hassle free drop off. Will definitely use ABC Self Storage again!
John RSimple trailer rental all went well
Steve RVery nice staff!!
Linda BThe ladies who handled my rental were terrific - friendly, positive, and extremely helpful. They seem to he a terrific team.
William TVery quick and efficient in accepting the return!
Russell CHonest, organized and professional. Couldn't ask for a better experience. Merci.
Robert JYour customer service is spot on. I can't think of anything you could do to improve on.
CLAUD JGood service i wiill recommend to anyone
JOSE HVery professional and personable.
Mark Rabc on sea Island parkway is convenient and the staff is really helpful.
timothy lProfessional, friendly and fast service during pick up and drop off. The staff knows exactly what they are doing and is really friendly with customers. I was treated like family from the moment I walked in. The vehicle that I rented was clean and in great overall shape. The rental of the appliance dolly really helped me move a large refrigerator during this move. I will definitely return to ABC Self Storage for all of my rental needs in the future. A big thank you to the staff who assisted me. Thank you, thank you, thank you!!!!!
William NFantastic customer service.
Jane WNobody at drop off point to assist in maneuvering car trailer to park. Complained that there was sufficient space. Very nice, though…
Stephen BThe customer service at this location was spot on. They know who I was when I pulled up and my equipment was ready to go. Anytime I need to rent U-Haul, I will rent from this location.
christopher tGreta customer service. The lady behind the desk was very pleasant and efficient!!! Great employee
Greg DHave used this facility several times. There are closer uhaul stores to me but continue to use this one because of the satisfaction with the providers at this store. 100 % satisfied with the equipment I have rented and the way they have met my needs. Definitely a 10 out of 10 review.
Hugh CThis location is great. However, the corporate U-Haul online system for after hours pickups is horrendous. Having it online is a great idea, but the process is way too slow (mainly due to human involvement when they need to confirm someone) and the web flow itself is awful. The chat feature while you are waiting for human involvement is worthless. Another stupid example. Say you reserve it for 7pm (when the location is closed). You actually pick it up at 8:00pm due to other commitments, and then you are on hold with the corporate UHaul people to confirm your identity and get a 2nd person contacted, that took 30 minutes. Your reservation is due back at 7pm the next day. You have it the whole day and returning after the place is closed. Due back time should be 8:30pm. Nope, 7pm. You even lose the stupid waiting time while you are trying to leave with your truck. Seriously?
Scott WFirst 6x12 Van Trailer has some issues with wheel hop, but the location was able to quickly swap it out for one with no suspension or wheel issues.
Scott WThe gentleman on Ribaut Rd was cranky and told me he didn't have room for the size trailer I was returning. Lady on Sea Island Pkwy was nicer and found room. I'd NEVER rent from Uhaul again based off my experience at Ribaut Rd establishment.
Richard HTreat them like I was treated, shouldn't have any problems my experience was very good. Thanks again
verdell mVery rude customer service! Take pics of EVERYTHING! She tried to lie and say I returned the truck with low fuel, I actually returned it with MORE than I received. I'm glad I had a photo for proof. The lady in the Dry Cleaners has the nastiest attitude towards minorities. Go elsewhere, there's quite a few in town.
Kimberly BVery easy process and very professional!! Will definitely use UHAUL again!! Thank you!!
Lee HMATT IS EXCELLENT:) BEST CUSTOMER SERVICE!!! PROFESSIONAL, PATIENT, RELIABLE, KIND, AND AWESOME!!! :)
Dorothy D10 in the morning due and they were not there. We just put key in lock box
Sandra CQuick, easy rental. Alway nice dealing with them.
ALTON PI dropped the truck off after hours
Blanche DStaff was friendly and nice. Great experience!
John CI had to back the trailer up against the side of the building because where the trailers where parked there was no room to back a trailer in. There was too many large U-Haul trucks lined up in front of the building for the trailer to be parked correctly . I surely hope there will not be an extra fee for leaving the trailer on the side of the building.
Michael Bno further comments
milton rThat was my first experience. It/they were simply awesome!
Ruby J