Keep up the great service...
Arnold G.
Customer Reviews for AK Power Equipment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The person who was helping me was very professional and calm. I booked the moving van online. Once arrived at this location he was able to find my reservation right away, also dropping the van off was easy with no problems, great service overall.
Orawan A.Consider washing the inside of your trucks and replace steering wheel covers
Steven Z.Great experience and clean trucks
Luis M.Unfortunately I didn't get his name, but the young man that assisted with attaching the trailer and trailer wiring to my vehicle was a real professional and his expertise had me out of there and on the road in no time at all. The same applies to when I returned the trailer. A+ service from beginning to end.
Jerry B.Would be nice to have better grip on the steering wheel. Are those x-stickers monitored?
Steven Z.Good service. I have never had a problem.
louise M.Charged me 600 for missing/ damaged when nothing was missing or damaged .
nicholas L.Always great customer service. Easy in and out.
Anita B.The hours of operations weren't accurate. Felt rushed and unprofessional experience
Estephany M.Great service!!
kathleen D.The young man who I was working was professional.
Sherrie G.No place to park. Checkin in process online is too long.
Anthony E.Fast and friendly service, excellent equipment, great rental experience overall.
timothy C.Quicker check in and cleaner vehicle would be great. Otherwise a good experience. Thank You.
Steven Z.We did not ask for the extra insurance, but we were charged when I noticed the bills now I'm trying to get it reversed
Michelle P.na
randy M.Every one I dealt with was great and the transaction was quick and painless. I have used this location a few times and will go back anytime I need to rent a truck/van.
Drew P.Anita was a pleasure to deal with , both helpful and pleasant
Russ C.Always focused and accommodating me with whatever my needs are great attitude very efficient
BRADFORD S.Everything was great 👍
Yasmin H.Check-in was a bit slow.
Zachary D.Nice young man behind the counter
Lincoln W.I have been in customer service for the last 30 years plus .The lady did not provide me the service I usually get from u-haul .I was really upset and just about to cancel the service .I had to also wait long time to return the truck was never told I can just drop it off over night . They have a camera you can check the service I was provided .I just hope no one else gets this kind of service .
madan D.Mirrors were a little rusted could use some oil and the cleaner use is pretty oily on the inside other than that everything was great.
Judah A.I forgot the dolly but the Gentleman at the counter Graciously Gave mea few minutes to Return it in myown vehicle.
Joshua R.Nothing special
Michelle M.Keep up the good work!!! Keep smiling you never know who you going to make the day better.
rangdeep L.Very polite and smooth transaction.
Matthew H.very friendly staff.
DANIEL J.The associate who accepted my equipment return was professional, efficient, and personable.
Annmarie H.This was the best service I've had with Uhaul!! The team members were very helpful and got us in and out quickly!! They helped with the whole process especially trying to use the app. They were very nice throughout the whole process!! I would definitely recommend this place to anyone!! Thank you for making it the most easiest part of moving!!!! Thank to the lady who helped us!! She was a pleasure!!
Norma G.Get more help. One lady couldn't do everything especially when a young man decided to take his dog for a walk and told me to wait. Very rude in my opinion.
talai S.Mileage calculation was not explained very well.
kegan S.Equipment was very old. First Uhaul they assigned us had a flat tire. Customer service was slow.
Kathryn E.Nothing at all. You did fine.
dylon S.Good people, great Service!!!
erica B.I was overcharged for gasoline when I returned. Other than that, it was fine.
Brian K.Performance speed only
HAZIM A.All aok!
william S.I'd suggest having more than one person on register next time. The last seemed Flustered and overcharge me when I returned the vehicle.
Chauntel B.I rented a truck to pick up furniture i bought in my neighborhood. I drove less than 20 miles but received a bill for driving 320 miles.
George M.Better instructions on where to park the vehicle when dropping off and the facility is closed
Sofia M.Louise was very friendly and helpful. Made my experience first rate!
TORYALAI A.If only this location closes at 6pm, easier for some customers.
theresa F.poor drop off experience, was told to just leave the van and it would be signed in. that didn't happen, I was charged for 2 days. I followed this up and was advised it would be handled, and also they apologized. it wasn't handled. I called back and the lady apologized again, and actually offered the van at no charge for the trouble and me having to continue calling in. then after receiving a total free invoice, 60 minutes later I received message saying they couldn't offer it for free, and would charge me for one day with 10 miles less, I mean seriously.
MIGUEL R.The service is always great and the staff easy to work with. Since renting from them it's always been a pleasure doing business with them.
lanard W.I was charged 70 dollarsf for storage after I was told to relocate due to renovation
edgar L.Anita was great. The only issue I had was that the truck's visor was not properly attached and always falling down in my field of view.
John J.Louise who works at this location was great. Friendly and gets you checked out quick. Second time I rented from UHAUL.com and used this location for pickup. Both times were smooth easy and great from the website to the staff. Outstanding customer service. Will continue to recommend to friends and family.
Phil P.Van was dirty and refilled the gas tank until it clicked multiple times and was still charged a gas fee because the gauge didn't go past the F
Deodrick B.Great service! Good vibes.
jose C.This location was understaffed resulting in long delays. One person to take care of the entire operations led to a lot of frustration all over. None of the customers on either of the days were happy.
Inran K.Attendant was rather rude, (older female attendant) if I wasnt in a rush that day her attitude alone would have made me seek service elsewhere.
STEVE D.The key is hard to start the car with Mirrors need to be adjusted Seat Bilt is hard to put in
Mhd J.Easiest and best Uhaul rental experience. This is the only local location I will rent from in the future.
Jennifer W.