Évaluations des clients AL AMAAN Supermarket

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de AL AMAAN Supermarket

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Junaid S.
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Le client n'a pas laissé de commentaire.

Danny T.
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Le client n'a pas laissé de commentaire.

Grham M.
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(1) Truck was extremely dirty. Sticky substance was on the floor of the cargo and lots of debris. (2) Fuel was falsely charged and refunded. However, HST on the fuel amount was not refunded. (3) Insurance was expired in June this year. The owner said that 'showing my contract paper' would be sufficient just in case. However, there was no clause on the paper regarding the insurance. (4) Fuel was just above 1/4 but the owner marked on half line. I filled gas to the half line to avoid any arguments. However, the owner firstly charged the fuel on the receipt with HST and refunded only the net amount without HST. I found this later because I was super tired after moving. I was lucky to catch the false charge.

abdul B.
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Le client n'a pas laissé de commentaire.

Anthony A.
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The lot needs a serious re-paving, it's ridiculously uneven. Although, I don't think that's U-Haul's responsibility.

YOUNG K.
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Le client n'a pas laissé de commentaire.

Coi L.
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I didn't know where the lock box was at first. Excellent experience besides that!

hifzurrahamman H.
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You guys need to check your truck mechanically the truck I got needs a alignment also transmission not shifting on time

zhe L.
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The rerun day is wrong, I was over charged.

Adam T.
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I was charged a cleaning fee for plastic material that was in the truck before I picked it up. There was terrible communication with the specific location, they stopped answering my calls after I brought up the complaint. I will never use uhaul again, it was my first experience but it was absolutely terrible.

MAURICIO T.
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the location was a combination of a uhaul and a meat shop, a horrible location.

ryan S.
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This is my 4th time dealing with this location.... The gentleman is unavailable helpful and will be back again...m been a pleasure to deal with them.....

Mandeep S.
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Le client n'a pas laissé de commentaire.

KISHORE H.
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Le client n'a pas laissé de commentaire.

Lateeshia S.
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This location is my favorite. I had to visit two others before finally receiving service at this one. I originally booked at 2950 Kennedy rd. Terminal was down and was told my reservation was sent to the closest uhaul at 1555 warden. Waited 20 minutes just to find out the reservation was in fact not here. 30 extra minutes

Eddie S.
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Le client n'a pas laissé de commentaire.

Jon M.
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Le client n'a pas laissé de commentaire.

rodrigl S.
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Ibrahim was an amazing individual, made us feel welcomed.

King Fai L.
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Online check in was perfect

sugirtharan M.
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Well known service

David H.
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They added 2 extra days rental to my contract when it was returned on time.

Brendan B.
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Owner/operator did not wear ppe correctly, did not enforce other guests to wear PPE indoors. There was an open air butcher shop with two men also not wearing PPE.

Zhongmin L.
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Critiques specific to this location: 1. Please clean up the truck 2. Provide me with appliance dolly when ask for it in my reservation 3. Educate your employee about customer service: a worker in this location (20 Nugget Ave) called me the next morning and was extremely rude after knowing I had an accident. He asked me to call uhaul hotline again to report the accident which I did the day of. When I asked why I should do that AGAIN he just said he couldn't find the information/note. The guy then hang up on me. Out of worring, I called back and was being cooperative and willing to provide information, he remained extremely rude, refused to communicate, and insisted on me calling AGAIN which I didn't need to as it turned out. He is the source of my frustration in this entire uhaul experience, NOT the accident itself.

Phillip K.
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defective equipment that landed me with a ticket. lights were not working.

Arren Y.
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I ordered my uhual for 12 and it was approved but 10 minutes later I recieved and e-mail stating my pickup time had been changed to 3:30. The app said I would be able to pick up and check in at 2:30. I arrived at 3:20 to see that my truck was not at the location. The worker was not polite or wearing a mask. The Truck arrived after 3:40, I was then invited back into the store by the maskless worker to pay for everything I repeatedly stated I choose mobile pickup, finally I was told “then go outside and do it then” which is all I wanted but I assume the app wasn't registering the vehicles location until he recorded it online. So I get the vehicle and its a bit of a mess with used tissue in the cab and cardboard boxes in the back. Because clearly in his haste the worker didn't check. Either way I'll be choosing other locations for all future uhual rentals.

rakesh P.
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You are the best

G A.
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Le client n'a pas laissé de commentaire.

dharmaraj D.
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Today on October 20/2020 contract number 81834290, I have rent the van at this location, while I was at this location no question was ask when I requested the contract copy , I was told will be received by mail , after returning the vehicle , I have notice on my email without my knowledge coverage was added on the contract for 30 dollar, it was added without my knowledge. Please waive that premium My name in Sithamparapillai Tharmarajah and the phone number 416-720-1793

Danielle B.
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Upsetting experience, phone reservation agent said locations close to home did not have trailers available next closest one was this location and we can return closer to home, later that day we received a call and text that we must return to pick up location due to it being a in town rental. Trailer also had broken and half repaired wiring resulting lights did not work properly, agent was aware and also took photos

ian S.
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Le client n'a pas laissé de commentaire.

Bruno A.
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Le client n'a pas laissé de commentaire.

patrick M.
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I gave a single star not for the , but for the fact that Uhaul moved my location without updating me and it was out of my way. I can see now that there is no sense in trying to reserve a trailer in advance because Uhaul just changes it to what every suits their availability at the time. It is a good thing that I did a prechecking online or I would have gone to the wrong location to pick up. The trailer did its job and was a good rental price. The person at the location was courteous and did a good job but I think a second person for a Sat morning should have been on hand to deal with the people as the wait was too long.

NEIL CHRISTOPHER M.
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Unclear why truck drained its battery. Was able to boost it but caused a bit of panic since I was going to get locked up in the storage facilty.

Rasit Y.
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Friendly and professional service

David S.
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Le client n'a pas laissé de commentaire.

MARC D.
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Le client n'a pas laissé de commentaire.

FARIBORZ S.
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The place looked like a dump yard, non of the utility trailers or other trailers had a jack and were sitting on the ground When I returned the trailer the manager on site unhooked it and because the trailer did not have a jack it moved forward during the removal and hit my truck causing a dent on my truck The manager who was responsible told me that he will send a report of the incident to the Uhaul head office and when I asked to give me a copy of it he said to contact U-Haul to discuss the next steps Because this incident was not my fault I had expected the U-Haul representative or the head office take responsibility and follow up with me and take care of this incident with minimal stress to me as a customer. I rated Uhaul excellent few days ago at another location but unfortunately this one was a bad experience.

lenny T.
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Le client n'a pas laissé de commentaire.

MOHAMED B.
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Le client n'a pas laissé de commentaire.

G Yehhia A.
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Le client n'a pas laissé de commentaire.

Dimitrios C.
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Le client n'a pas laissé de commentaire.

Duong L.
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Le client n'a pas laissé de commentaire.

Tapio H.
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I say avoid this place! Staff were curt and abrupt when I pointed out I had been billed twice for the same rental. They claimed computer error - not likely - carelessness or fraud is more likely. They hoped I wouldn't notice.

kiruba S.
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Le client n'a pas laissé de commentaire.

gurdeep G.
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Le client n'a pas laissé de commentaire.

Dylan H.
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There was no Dolly available for us when we got there because apparently the previous customer did not return the Dolly and this location didn't have any more of them? Which made our move almost impossible without it. I am extremely disappointed with UHAUL in general, we booked our truck for a specific time and I have a screen shot of it being confirmed and saying “see you at 2:00” our reservation then got changed to 5PM they added on an EXTRA dolly that I didn't book and also changed the reservation to 17 hours instead of 6...... which seems extremely suspicious to me. We had an elevator booked at our condo for 230PM so picking the truck up at 5:00PM would have been impossible. We ended up having to switch the reservation and instead of getting a 10 foot truck we ended up with a 9 foot cube van because that is all the was available meaning we couldn't fit a good chunk of our furniture and actually ended up having to throw a lot of things out. Overall a complete nightmare. Will never be using UHAUL again unless this can be rectified.

Kathleen Z.
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Our location was changed, as was our time and time alloted all last min. Once we finally got to the new location 30 km away from our move the truck wasn't parked where it was supposed to be, was filthy inside with shards of broken glass all over and had none of the equipment we requested 1 appliances dolly, 1 furniture dolly and 4 doz furniture pads. We finally got 6 loaner blankets and a dolly from the shop but were two hours behind schedule. Then we received a call asking if we would have the truck back for 3pm at noon. This was a very frustrating and stressful addition to an already packed and stressful day. 0/10 would use Uhaul again

victor L.
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Le client n'a pas laissé de commentaire.

Dario C.
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Le client n'a pas laissé de commentaire.

Gregory B.
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Thought the rental truck was 60 km free, was charged for less than that. Will not be looking at uhaul for my future rental needs.

yirga W.
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Le client n'a pas laissé de commentaire.

Jaimie R.
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Le client n'a pas laissé de commentaire.

LIONEL E.
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Le client n'a pas laissé de commentaire.

Xiaoli C.
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Le client n'a pas laissé de commentaire.

Paulo N.
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Cargo area was not that clean, I saw some bugs and now I'm afraid to have this bugs into my furniture . I choose to rent a dolly and there was no dolly/cart on the truck. Truck is super old and it doesn't give you confidence on drive it on highway. It did what was supposed to, though.

Ramanjit B.
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Le client n'a pas laissé de commentaire.

Sriparathy Y.
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Very busy location. Long wait times. Possibly hire another employee?

Sergio A.
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Le client n'a pas laissé de commentaire.

Amr B.
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First no more than 2 days booking, after waiting on Tel line for more than half an hour, the rep booked me two cars, but te location near me transfered the booking to this location and updated the booking for 4 days. I picked the car on time and returned on time (by the minutes) and get billed for additional day rent (2 minutes different on their watch) plus $75 for insurance I denied on my booking So WHAT YOU CALL THAT !!!

Engin K.
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Truck was so old. Window handle was broken. The muffler is leaking so when the truck is working the exhaust gas comes in. Also the truck suspention was horrible broke my glass coffee table due to jumping very agresively over small pot holes.

Abhinav R.
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The gentleman at the pick up location was very helpful and made sure the equipment was clean and issue free, as it was a mobile order and I there would be noone to attend to any issues. However, I am disappointed with the way Uhaul handled my booking though. I booked the truck three weeks in advance and wanted to pick it up at the location downtown, as that's where I live, but I was informed 36 hours before my pick up date and time, that I would have to pick it up from Scarborough. Cost me a pretty penny to get an Uber out there, as I don't drive.

Daniel I.
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Area is very dirty

amir G.
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When I drive the truck yesterday, the gear does not change smoothly, causing a strong jolt when the truck is speeding 80 km per hour .

Patrick Y.
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Le client n'a pas laissé de commentaire.

Kuang-Lun C.
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Truck was not ready at time of booking. Equipment reserved was not available. Already purchased sofa protection bag during reservation and also did not go through. Literally picked up car right after the previous renter dropped it off.

Geoff O.
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Didn't even go over truck when I picked it up. Truck was dirty dirty dirty inside. Coffee and whatever all over dash. Floors a mess. Really bad and was shocked. But needed truck so take it anyway. And now my bill says I've been charged 2 days when I had it less then 24 hrs

SHU HAO W.
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Dealer checked the trailer light with me, and yet still sent me off with non-working trailer lights, and told me to call 1800gouhaul once I arrive my moveout place, we could have easily got into an accident during this time. The floor mat on the driver side also had to folded because it was in the way of the brake pedal

evertona T.
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Le client n'a pas laissé de commentaire.

Alex A.
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All perfect

Ajit N.
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Pretty straightforward transaction. Nothing below expectations and nothing extraordinary.

Al-Saeed M.
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The equipment dose not have sheets

LAURAJ T.
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The location is disgusting and smells really bad like there are things rotting and it's never been cleaned before. The owner really needs to maintain the location better. Also, the person behind the desk wasn't wearing a mask during COVID. Only the van itself was somewhat clean.

Michael C.
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Rip off. Location didn't open before late charge would be applicable. A complete scam. Beware. I will broadcast on all social media channels to avoid this rip off artist.

Kelly L.
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Le client n'a pas laissé de commentaire.

Zhigang W.
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it would be better if the teller could make more details, like lights, windshield clean, gearing... anyway, a good experience.

Ysrael T.
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Offer point system for next rental.

Sahil K.
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The pick yourself option was the best. I didn't even enter the location and everything was able to be done remotely. Great!

Esther N.
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Le client n'a pas laissé de commentaire.

DOYOUNG K.
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Le client n'a pas laissé de commentaire.

DHILIP A.
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Bad customer service here. I went to go rent a truck and the man who works there was very unfriendly and rude with customers. I asked him about the availability on a certain sized truck and he proceeded to get annoyed with his reply, then went on to completely ignore my response and talk to the customer behind me in line.

Ricky J.
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They were not clear and very rude.

DUGLAS M.
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The people working in the front are helpful but they charged way above the original km I supposed to be charged. Needs to make a complaint to get my money back. Disappointed..

SANDRA S.
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Le client n'a pas laissé de commentaire.

RAHUL S.
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Le client n'a pas laissé de commentaire.

Mark B.
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Truck was late and was charged on card more than what was invoiced.

KENNETHDUNCAN MA M.
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App did not work properly. Ordered Dolly was not provided

Allan M.
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Le client n'a pas laissé de commentaire.

REBECCA T.
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Customer service -

Richard C.
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Le client n'a pas laissé de commentaire.

Justin C.
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Le client n'a pas laissé de commentaire.

Tammy G.
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Very friendly and helpful. Great experience.

Michael M.
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Le client n'a pas laissé de commentaire.

yixuan L.
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very bad experience……

Gregory C.
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The floor heat was on full hot. It could not be turned off.Very uncomfortable the feet. I had to switch my left and right foot on the gas peddle. In good shape otherwise.

Wael A.
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Le client n'a pas laissé de commentaire.

shji B.
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Le client n'a pas laissé de commentaire.

poojan P.
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Le client n'a pas laissé de commentaire.

dennis L.
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Original confirmed reservation was for pick up in Richmond hill, Richmond hill changed me to a smaller truck WITHOUT telling me, fortunately I checked prior to pickup and AL AMAAN had one. I am very upset with UHAUL and their refusal to have a manager call us back regarding this changed truck size and their decision to just try and give me a smaller truck than I reserved especially without notifying me. Would not recommend UHAUL and I will not be using them again. I am happy with AL AMAAN location as he was very helpful

stephane M.
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Le client n'a pas laissé de commentaire.

bassel R.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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