I was told by uHaul rep that this location was a 24 hour return service. So when we attempted to return our truck we were initially told that we were given the wrong information. I called back and waited on hold for 20 mins and Latisha was awesome and helped solve the problem.
Krista N.
Customer Reviews for AR Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I didn't receive the moving pads I paid for but other than that it was okay.
Xen G.Dropped the trailer off in Mesa, AZ, at AR Rentals. The owner was very nice and friendly. He could tell I've been having a hard time, but his cheerfulness brought me out of it for a few minutes. He made me laugh, which is necessary. He got me squared away in less than a minute. He popped the trailer off my my vehicle and I was on my way. Merci!
IDEALIA C.Returned vehicle keys in the drop box at 1:45pm, got a call from uhaul a few hours later due to the location not checking the vehicle in.
Jacob B.Clerk was extremely helpful and friendly. Also fast and efficient. The process was super easy!
Ebony B.I showed up with the trailer unit. An agent came out and unhitched it from the truck. Told me they would send a receipt. Thanked me and io left. All was good
Richard B.Super friendly people. Very helpful when I needed more time.
Elohim E.What a nice store. They've got everything! The owners are really nice people. Thank you for everything.
Mary-Ellen S.The GPS told me to go thru the mobile home park behind this location which is a gated community. Very confusing and could be a loss of other customers. The salesman was very friendly and courteous. Hooked the trailer up right away and returning was just as easy.
karey P.The workers at this establishment went above and beyond to help out. I highly recommend this place.
CHRISTOPHER S.They were so friendly! Thank you for coming back to open the gate for me. This is my #1 favorite store! The worst is the one over on Main and the 101.
James T.Staff was great and helpful
Daniel G.Everything was successful thanks for your services
Juan A.No hassle and I was out in minutes. I'll rent from them again.
lyn L.Nice and friendly
David G.I rented a motorcycle hauler on short notice When I got to AR rentals I was greeted by a really cool guy The trailer was already ready and I was outta there in less than 15 minutes Make sure you have a debit card tho
Che N.Had equipment I needed, unlike other locations
Declan G.Everyone was very helpful. I had to make two changes to my rental and it was handled telephonically without problems.
Alan V.Attendant at desk and in yard were great with no issues, very courteous.
ray N.Quick check in and out!!! Awesome would recommend to anyone.
Jeremiah R.Everything was good
Juan A.So very friendly and helpful. Would absolutely rent there again.
CARL B.This location was very friendly outgoing and had great customer service.
Joel F.We rented a truck and car trailer. They were able to get the pick-up done at one location versus the original scheduled at two. Saved us a bunch of time and inconvenience. Merci.
MICHAEL S.Your staff is so kind, professional and helpful. My move went smoothly. I will definitely use you again.
Helen R.Hard to get into location. GPS directions confusing
Stephen M.There were numerous errors with the scheduling on the U-Haul corporate end of the. But the actual shop AR rental was fantastic
Mike R.Woman helping me at the counter was very attractive.
MICHAEL F.Ask if need dolly.
Kelley J.I reached out to location after I received an additional gas charge and staff was arrogant, rude…will take it up with corporate
Igor T.Everything was great!
Annette F.You did an excellent job and thank you for a great explanation of how to use the dolly.
Art S.The owners of this rental company gave absolutely excellent service and were a pleasure to work with both at pick up and drop off.
Maria V.Very nice lady checked in my truck and trailer.
Dan H.Excellent service Would like to see U-Haul provide trucks with lift gates, not just ramps.
michael P.Location pick up was wonderful. They were trying to very helpful & apologetic for the way your customer service treated us. Worse customer service !!!
Julieta L.Wonderful, kind folks over there. I will be renting again.
Terry B.Explain trailer braking system to renters
Perry F.Great Customer Service
Danielle H.Signage is not noticable.
Gregg G.It was a great experience
Robert S.The truck had the check engine light on it and said the check the gas cap on the dash the entire time. I let the dealer know and he said it was fine to drive. Definitely not pushing customer safety over there.
Jerome M.The woman I dealt with was professional, knowledgable and patient. The only thing the location could use is a better selection of tow ball adapters, I ended up having to go to harbor freight to get one.
Garland K.Try tightening down the hitch so it doesnt come off the hitch while driving. Almost got into a huge accident.
Karen S.Kind and knowledgeable.
Gregory D.They did the best to give us the cheapest possible way to rent seeing as how we're on a fixed income I was happy
Danny V.Excellent service. Very helpful and friendly. I would highly recommend this location for your UHaul rental needs . Thank you for all your help.
dolina G.Very personable.
STEVEN M.Not a thing!! They were awesome 👍😁
ELAINE T.Very pleasant
GREGORY D.