Customer Reviews for Inside Super 8 Hotel Uniontown
(U-Haul Neighborhood Dealer)

274 évaluations

701 W Main St   Uniontown, PA 15401

(724) 438-2338

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 10h pm

Services dans cet établissement :

Pour nous contacter

(724) 438-2338

701 W Main St
Uniontown, PA 15401

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 10h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

The gas gauge was broke so unstead of filling it half way it was filled to full by us. When told about the issue they said a manager would call so I hope they remedy the issue. The location is easy to find and the front desk was extremely nice.

John K. 
Évaluation :
3

This is the largest UHaul dealer in my area. I appreciate their having this location, however, the service leaves something to be desired. I had to unhitch and manually move the trailer rental into position. The staff simply gave me my receipt and said park it in the corner. They didn't inspect the trailer (I took my own pictures just in case). Not the friendliest people.

WILLIAM B. 
Évaluation :
1

They gave me a truck with no AC. I drove 6 hours in June without air conditioning. They do not check the trucks to ensure everything is working properly. Not the first time there were problems with trucks at this location. Previously they didn't have a truck size I reserved or the equipment I paid for (dollies, blankets, etc). They don't seem to care.

Evette C. 
Évaluation :
5

Got the wrong size truck Had make a Xtra trip Check tires was running across Milage area

Wilda S. 
Évaluation :
5

The help desk of this location is inside the hotel so a bit confusing but it is marked and you will see many trucks in the parking lot. The lady at the counter was very helpful and friendly. We booked the truck over the phone from the central site and had the reference number. The process of renting went smoothly and also the returning as well. But everything went well.

wendy H. 
Évaluation :
5

Appreciate the service provided by U-haul of Uniontown! Guys at the front desk are very helpful and truck was very clean.

MCCLAIN D. 
Évaluation :
5

nice truck and great service

Shreekunj P. 
Évaluation :
1

Over charged for mileage! Was told U-haul would call before applying charges, they did not. I will not recommend them to anyone. I will make sure everyone is aware of fraudulent charges

Brian J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy A. 
Évaluation :
3

I rented from here. I made the reservation over a month ago. When I arrived to pick it up, I was told I can't because of an e-alert for returning a car hauler late. I was embarrassed. The lady on the telephone helped me and was very nice. She looked up my last contracts and confirmed that I returned all of them on time. I left at 8:15. I returned the unit at 2:00 PM the same day. However, my receipt that I just received says that I returned in this morning at 9:00 AM. This is terrible.

Leonard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey B. 
Évaluation :
5

EXCELLENT

Carissa G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cara S. 
Évaluation :
1

Getting employees that know what they are doing

KAYLEE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Samuel Z. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas L. 
Évaluation :
4

Only complaint that trailer was left with rocks/gravel and empty water bottles from previous owner.

Brian W. 
Évaluation :
5

I received this truck with a 1/4 of a tank of gas and on the paper work it read 1/2 a tank of gas. I took pictures of the gas gauge and the milage and spoke to the gentleman at the desk and he said I would not be charged for fuel. However, I was charged for the fuel. I would like a refund for the fuel.

Ronald O. 
Évaluation :
5

Appreciate the services provided and that of the personnels

Uduehi A. 
Évaluation :
4

The back of truck had an empty bottle water case & in front an empty can in cupholder also previous customer left their rental paper in cupholder. I tried to upload a picture to the review at pick up link but it wouldn't accept it so I just said it was clean to move on & submit. I just tossed the items in trash. great service at desk promt follow up from U-Haul after reservation was placed. I will rent here again for sure

Barbara H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanne M. 
Évaluation :
1

SSTOP MANUALLY ENTERING CREDIT CARD INFO

Xavier T. 
Évaluation :
2

With no tong jack on the trailer, and no assistance from hotel staff, will likely not use uhaul again.

jerome K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MICHAEL N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY D. 
Évaluation :
3

The young lady in the front took my ID picture with her own phone. Unacceptable.

Yvonne M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eva L. 
Évaluation :
2

Ratchet tire strap was broken. Didn't find It until I went to strap the truck down. If I didn't bring another strap It would of been a bad situation

Jarrod S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christina K. 
Évaluation :
1

I don't know whats going on but I never got my money back

Lawrence R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeronn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ben K. 
Évaluation :
1

I reserved a 10' truck. I get there. They couldn't find the keys to it, so they gave me a 15' truck. I said I didn't need one that big. They told me I would be charged the same amount as the 10' truck. Come to find out that was a lie. The gas tank was pretty much on e and the truck sounded like it would break down any minute. The staff wasn't very I friendly and easy to work with. I wouldn't go back to this location

Brittany P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brett S. 
Évaluation :
1

The staff was possible the rudest service people I have ever encountered. Was told they had no vans for me and I would have to travel 45 minutes to the next UHaul place. Booked one online for the same location and they magically had some that weren't going to be used. ( I never left the lobby ) they didn't give me the size I paid for. When returning they were so rude and unwelcoming. Worst place ever.

Katie K. 
Évaluation :
5

U-Haul was incredibly cheap and had a truck last minute, great service

Philip S. 
Évaluation :
5

AWESOME SERVICE! Clean and well maintained Shreek was very helpful. What a great gentleman

WAYNE T. 
Évaluation :
5

Clean and well maintained, the man there was excellent helped me with a lot, I would recommend again.

shaylee B. 
Évaluation :
5

Great U-Haul experience

JOHN L. 
Évaluation :
5

Truck was excellent, great service Shreek was very helpful and friendly, he was very busy helping other customer meanwhile he offered us drink! Great hotel and U-Haul

Dekota H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carlissa C. 
Évaluation :
2

Front desk worker added safemove without telling me after I declined it when reserving. He marked that there was more gas than there was and he did it again today to my fiancé.

Ashley F. 
Évaluation :
3

The guy that checked the vehicle back in was not interested hearing that the vehicle needed some maintenance done to it.

jill Z. 
Évaluation :
5

Truck had not been cleaned. There was garbage inside the cab when I picked it up and had to clean it out.

AUDREY C. 
Évaluation :
4

We had to unhook trailer ourselves. No one came out and checked anything. He just told us where to put the trailer

Blaine R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dakota H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sherry W. 
Évaluation :
2

The UHaul was filthy inside and had gravel and dirt all over the floor of the truck. Very disappointed with the vehicle especially moving valuable furniture. No moving pads were available either which was a problem.

Adam S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alex S. 
Évaluation :
5

Awesome service, friendly and professional. I have rented trucks and most recently a trailer and I'm very glad to keep coming back and giving them my business. Would highly recommend this location.

Lisa D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Leah B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Natosha H. 
Évaluation :
5

BIG THANK YOU I left my wallet with over $700 In cash plus a Gift card value of $800 and my credit cards, after dropping my truck off I received a call from “Manager Shreek” he said we found your wallet and it's here secured. I didn't know until he called me, What a honest U-Haul dealer, cause anyone can take $700 cash and gift cards.. BIG THANK YOU TO SHREEK AND U-HAUL. Shreek needs a BIG RAISE. God bless. Big love from me. Thank you AGAIN.

ALYSSA P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kelsey A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry H. 
Évaluation :
3

Better customer service. Don't just sit behind a counter. Some (liquid)was spilled on outside of driver's door.

Brian C. 
Évaluation :
2

The gas was almost empty, they tried to charge me Biden fees that I didn't agree too and he didn't give me my rental agreement till after I returned the truck….this place is a ripoff

Hailey J. 
Évaluation :
2

The u haul was dirty completely full of mudd and broken glass..! It took me hours to clean it before I could begin to load my things in it, this was a horrible experience !!!

RICHARD K. 
Évaluation :
5

Staff was very helpful, truck was nice and clean! They gives me good deal on it

LORETTA F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERRY H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERRY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve M. 
Évaluation :
2

Clean the truck before renting it to someone. The cab was gross. Popcorn and chicken nuggets! Smelled like smoke.Then tried to charge for cleaning when it was dirty at pickup. Also tried to charge me for gas when I left it with more gas than I picked it up with. Take pictures of everything for proof.

LORI P. 
Évaluation :
2

There were no walk thru inspection done with me or was the hook up prices not introduced. They did not even know what they had on the lot

CORTES J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KENSY E. 
Évaluation :
2

Left the lock on the back of the truck and i had to wait over an hour for someone to come unlock it.

JUSTIN S. 
Évaluation :
2

The uhaul was dirty and the services dropping the truck off was very unusual and refused to give a recipe.

LUCINDA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie J. 
Évaluation :
2

First I had called the location to add another day onto my order and was told I would be charged the full days rental as well as the insurance but would not be able to keep the truck for the full 24hrs that instead of returning it at 9am I would have to return it at 6pm because they had another customer due for pickup so I said never mind and called uhaul directly to which I was told the truck was indeed available for another days rental and I would have to return it at 9am the following day!! I have no idea what the guy at Super 8 was trying to do. He also tried to charge my credit card for an additional 12 and change after it was returned when in fact I prepaid for sixty miles and only went 51 so they actually owed me money!! Save yourself a headache and hassle just use a different location as I have never had these issues before this time!

CINDY F. 
Évaluation :
5

Excellent service and my truck was clean

KARLY A. 
Évaluation :
1

I was overcharged & when I showed the dispute the manger lied about correcting the issue. I WILL NE ER RENT FROM THEM AGAIN !!!!!!

DANIELS A. 
Évaluation :
2

The parking lot was completely covered in ice. I almost fell at least 5 times. There was no salt or anything down. Also, when I went in to get the key, no one was around despite ringing the bell according the sign. I ended up waiting for awhile and then called and finally got someone to come help me. Once the person came out, he was nice and helpful.

TORI T. 
Évaluation :
5

I did not get my furniture blankets or furniture dolly in the truck.

ABBY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Saundra M. 
Évaluation :
4

Guy stood out in the front on his phone told. Me take it in the back and unhook it again no receipt very bad people working for uhaul

James J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
1

No sign, hard to spot. Equiplent in back parking lot of a hotel. Hotel front desk clerk managed usually. Picking up went smooth. Dropping off, desk clerk new nothing about uhaul. He wanted me to wait for someone to come in who could check the equipment back in. Very poorly managed.

TIMOTHY MARVIN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRICIA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICKY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL K. 
Évaluation :
5

Great service, quick and easy. Exactly what I hoped for!

JAMES T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALYSSA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASILIKA B. 
Évaluation :
1

Rude Liar

THOMASMICHAEL W. 
Évaluation :
5

Really nothing it was one of the best experiences I've had

RANDY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K. 
Non les évaluations ont été soumises pour cet établissement.

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