Évaluations des clients AAA Malabar Storage

The phone number listed on the website is wrong. The trailer was dirty.

When I arrived at the return location on my contract, I was met by an attendant who told me that I could not return the truck to the location on my contract because they had no room to park it. She said that someone from U Haul should have called me however I never received a phone call. I have used U Haul several times over the last two years with excellent service, however this time it was very poor customer service on both ends of the move. I should have been contacted well in advance of picking up the truck that the hand cart and furniture dolly were not available. I could have changed pick-up locations had I had time to adjust. This also applies to dropping the truck off. Had I received a phone call well in advance of my drop off time asking if I would be willing to drop off the truck at an alternate location, I would have been able to adjust and done so. This is a simple communication problem that compounded an already stressful life event.

Rented trailer and it was too small for application i was using it for and got full refund. I would just get a trailer that has a 6 foot gate. This one says it was 6 foot wide but only has a 5 ft gate so was not able to load utv on trailer. Great customer service and will use this location again. Manager was great

AAA Malabar Storage provides great service and clean truck!! Staff is friendly and professional. Transaction ran so smoothly.

Rented and drove through a storm all day. Upon unloading my boxes and furniture, noticed that several things were wet on the sides of the truck. The truck seemed to leak from the top and around the middle of the truck. Other than the truck leaking onto several of my things, it was great. Thank you.

Very easy rental. In and out with no problem. Trailer was clean and functional. Will be a repeat customer! Thank you for the great service!

Great customer service.

The gentleman that we dealt with on Monday morning (Frank?), 4/27/20, was awesome and very, very nice to deal with.

Excellent people. I went to the pick up place to check it out. The attendant was very helpful and even drove us around in his golf cart to look at a different truck to gauge sizes. On pick up day there was no wait and everything went smoothly. I recommend.

Don't charge people a late fee when the return the equipment on time.

Change nothing. Our experience was exceptional!

Not a lot, maybe hold straps the customer can see to buy or rent, very good service

The phone number U-Haul has listed for this location doesn't ring thru to the store and no one answers it. 321-733-0334.

Had to travel to 4 different drop off locations before finally being able to drop off our rental. The location on forest hill had very rude and disrespectful owners and could only hold 1 truck even though there was plenty of space.

My drop off was at another location which if anybody bothered to check wasn't accepting rentals I had to drive an hour out of my way and then was told I have to pay for the extra mileage after arguing with the lady at the customer service center they were able to wave that. Apparently this happens a lot where they don't accept U-Hauls at different sites because there's too many there. It was extremely aggravating

Great customer service!!! It was a pleasure to work with Frank Many thanks:)

Great people and a good truck

Very nice people to deal with.

Very helpful employee

Friendly staff

Perfect, no improvment needed.