Évaluations des clients AAA Self Storage 13

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de AAA Self Storage 13

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Angel P. le

Évaluation :

The place that was closet to my house didnt have the truck available so I had to use another location which caused me to go 4 miles over the mileage and I was charged for it... I dont believe I should have been charged... it was only about 8.00 but the point is i would not have went over my mileage had the vehicle been available at the closer location..

Lakisha W. le

Évaluation :

Le client n'a pas laissé de commentaire.

CLEVELAND G. le

Évaluation :

Locked key inside vehicle. Had to pay a locksmith $130. Roadside assistance was not available. No one warned of the doors locking without the key or that the responsibility is yours alone. And, there’s only one key! Offered no solution.

Cleveland G. le

Évaluation :

There’s only one key and the truck locks without the key! They never tell you this! It’s the renter’s responsibility to pay for the $130 lockout. NO WARNING. Locksmiths are too expensive for five minutes.

Kevin S. le

Évaluation :

Parked the trailer where she told me and thanked me for choosing UHaul. And gave me paper towel to clean grease off my hands after unhooking trailer.

Randy L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nancy W. le

Évaluation :

Uhaul was very flexible. I had to extend the amount of time I had the truck. It was done without difficulty.

GEORGE D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Katina D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jessie G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Penny J. le

Évaluation :

When a customer reserves a dolly to use please make sure that the location has one available. This made our move so much harder. Unacceptable!

Chris G. le

Évaluation :

N/A

WILFORD D. le

Évaluation :

Be open on time - not 1.25 hours late, Use the online reservation information provided; Provide the add on on items as requested, Charge per the reservation. Bad experience!!!!!!

Sal A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Eugenia I. le

Évaluation :

Le client n'a pas laissé de commentaire.

Vicky J. le

Évaluation :

Nothing just keep giving good customer service. The receptionist was awesome, and very friendly.

colon P. le

Évaluation :

Le client n'a pas laissé de commentaire.

PATRICK S. le

Évaluation :

AAA Storage service /UHaul overcharged me said I drove 61 miles and I drove less than 6 miles not even 2 hours of drive time. They are corrupt and have faulty equipment. I barely drove the damn truck.I will never use U Haul again due to this.

lynton L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Evelyn H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Emalene B. le

Évaluation :

Trish provided an excellent customer experience while dealing with computer challenges on the day I was renting the U-Haul. Even though the rental took extra time she was very pleasant and appreciative of my business. She took the time to explain every detail of the contract and the return procedure. I would highly recommend them for your U-Haul needs.

venkata C. le

Évaluation :

charges explained are not understandable easily. I felt the prices are very very expensive.

Catherine D. le

Évaluation :

Jodi made my rental an easy process. Excellent customer service. Definitely recommend this location.

Casey E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brandon B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Debra N. le

Évaluation :

The system was down and my truck wasnt ready. I reserved a truck for 8 and wasn't able to leave with a truck until after 10. I had hourly movers waiting for me last money and valuable time.

Glen T. le

Évaluation :

We booked moving help online and had to cancel the service. Said our money would be refunded to our account. Has been 5 days and so far the money has not been refunded. The number given for customer service-no one ever answers. Recording goes on and on. Would not recommend using moving help option with U-haul.

Paul C. le

Évaluation :

Le client n'a pas laissé de commentaire.

andrew J. le

Évaluation :

knowledgeable staff. very helpful. A breath of fresh air compared to the location in Durham where I picked up the truck.

Marlina C. le

Évaluation :

Le client n'a pas laissé de commentaire.

andreca W. le

Évaluation :

Nothing. GREAT service and staff!!

Nicholas D. le

Évaluation :

Le client n'a pas laissé de commentaire.