Évaluations des clients AAAA Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de AAAA Mini Storage

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Bobbi J. le

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Service was good. Location would have been difficult to leave your personal vehicle. Location was convenient however for this particular task.

Christine S. le

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Le client n'a pas laissé de commentaire.

steve b. le

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nobody could find my rez, despite my email conf. and it took over an hour and i had to go to a new location after being dropped off, which meant i had to get another ride. it was not okay

Carlton R. le

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Le client n'a pas laissé de commentaire.

Brian N. le

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This storage yard is adjacent to apartments on 3 sides. There's some razor wire on the fence, but anybody could jump in if they wanted to. On the other hand, they don't blink at storing lawn mowers.

PATRICIA K. le

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The person who helped me was great very nice person I was getting a 7x8x8 and the unit was not good so someone just moved out of an 8x13 she showed me that one I took it . Told me hours of operations

FRANK R. le

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This location was more of a storage locker yard then a rental location for trucks and moving equipment.

esther h. le

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Le client n'a pas laissé de commentaire.

Robert O. le

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At this location find a new afternoon manager, replace Ruben. I was complaining about the unexpected additional $35 rental charge for dropping the van off 1 hour later than expected. Instead of attempting to defuse the situation he accused me of using foul language and threatened to call the police. My wife was with me no such language was used, the store clerk assisting me confirmed no inappropriate language was used. Apparently Ruben does not tolerate customer complaints, I strongly recommend you replace him with someone with people skills.

ROSADIO H. le

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Although storage was approximately 40 minutes away I couldn't of made a better choice. My items were safe and protected. I am grateful for the wonderful service.

Marina W. le

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Le client n'a pas laissé de commentaire.

Hideki O. le

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Friendly reception, very accommodating. Flexible.

jackie g. le

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The gal was awesome so sweet and polite

Peter F. le

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the lock to retrieve the truck key took over an hour to unlock. I called the number for help 3 times but no one called back.

KENNETH F. le

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Small facility. Fits my needs perfectly though .

ANNA S. le

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Sherry the front desk manager was always helpful and accommodating. Appreciate all the help done during my rental time for more than 10 yrs.

edna s. le

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Le client n'a pas laissé de commentaire.

Roger H. le

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Le client n'a pas laissé de commentaire.

Faye D. le

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The storage space was worth it, cheaper than most storage facilities around Torrance. The storage is kept well enough that it is clean but there is almost no space to park at busy times.

ROSADIO H. le

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Great specials. Good customer service. Safe and clean facility. Thank you

carlos c. le

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Very good!!

felipe o. le

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I will definitely recommend 10stars

Hideki O. le

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Inside the van is typically dirty with dust, trash or any leftovers, but the car at this location is extremely clean all the time. And Sherry at the rental office is always friendly, kind and responsive. Thank you for the comfortable rental experiemce

Hideki O. le

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Very friendly. When I tried to call them for an emergency pickup time change, the operator was busy with other customer and I did not leave any message. She kindly called me back 10 minutes later. The car was very clean, and it was my favorite Ford van with remote key and more steady suspension, as opposed to the moon bounce-like GM model without remote key that is used in many U-Haul dealers today.

johnny j. le

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Nothing at this time. The service was great. Thank you.

karen p. le

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Le client n'a pas laissé de commentaire.

Jae R. le

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Next time, make sure you(uhaul) put the dolly IN THE TRUCK. Its hard to move boxes around without a dolly. Please dont charge me for a dolly that you forgot to put in the truck.

spencer h. le

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GREAT SERVICE

Cesar H. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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The location doesn't look very appealing, but the customer service here was very good.

James C. le

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Le client n'a pas laissé de commentaire.

charline p. le

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Le client n'a pas laissé de commentaire.

WILLIAM S. le

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Le client n'a pas laissé de commentaire.

Arlene U. le

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Le client n'a pas laissé de commentaire.

Robert N. le

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Unfriendly, not helpful, wrong mileage and fuel readings. No parking, computers problem, employees don't communicate, overall bad experience will not go back even if the only place with equipment needed and will definitely not recommend it.

Angela D. le

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Sherri (I think that was her name) was very friendly and provided outstanding customer service.

Juan R. le

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Le client n'a pas laissé de commentaire.

Luis D. le

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Little difficult to maneuver the vehicle out of the parking area

Jeffrey G. le

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Le client n'a pas laissé de commentaire.

BOB M. le

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Van was okay, but "low tire pressure" light wouldn't go out. Very friendly and helpful staff, but they did have some difficulties processing my credit card. I would rent again from AAAA.

Mark S. le

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Le client n'a pas laissé de commentaire.

yvonne w. le

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Camille, the customer service representative at the Mini Storage, was AWESOME! She was so helpful, kind and got me on the road in the truck, despite the issues we encountered. Camille ROCKED!!

Cecilia G. le

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Le client n'a pas laissé de commentaire.

SHERRY D. le

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All 1st choice

felix h. le

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will never rent from this location again, not to mention that the over all experience was negative.....being charged for things that I explained to the young lady.

jeff j. le

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The location and operations was fantastic. But your company is a shit storm of abusive business practices. I won't use you again but is that true? Is there real competition? Capitalism is shit as are out American values. If your execs want to have a heart they can bleed themselves out for the less fortunate and burn themselves alive in the streets. I would feel no longer ripped off by this company if that occurred.

SHERRY D. le

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GREAT SERVICE

Drew B. le

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Awesome service, easily arranged and managed,

Michael B. le

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There was nobody working there so I couldn't pick up the perfectly good van that was sitting in the parking lot. I tried to check in online and I got a message that said "No vehicle has been assigned to your reservation." I called costumer service and waited 20 minutes on hold. The person who picked up couldn't help me and transferred me to someone who couldn't get a hold of anyone at my location. She ended up having to send me to another location to get a different van. When I got to the office at the other location, the clerk was on her way out and didn't know I was coming for a van so I almost missed her too. I was lucky I didn't get there two minutes later. I got the van and everything worked out but this whole debacle delayed my already busy day by an hour.

William C. le

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They require that at everyone purchase insurance even though website reservations says it is optional. The charge a credit card fee. Employees are not trained and are very rude. Will not be going back to this location.

Sara K. le

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The woman in the office did not acknowledge me nor did she offer me assistance.