Le client n'a pas laissé de commentaire.
Gene V
Customer Reviews for AAMCO
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The pick up location associate told me several times the truck would be due back Monday. And it was due back on Sunday.
Tiffany WI scheduled my pick up at the full size U Haul facility. You guys changed my location and did not inform me until I arrived. I was also charged for One way for three days. I only rented the Truck for the day. I was told I would not be charged, but was charged for three days. You lied to me on the phone!
Michael QAnybody moving DO NOT USE UHAUL, they are thieves.
SHEILA Jthe gentleman in charge of the AAMCO front is kind, friendly, respectful and patient, he took his time to explain and help us with the process of renting the truck we needed. I recommend this location to rent.
PERLA GGuy there said he couldn't check in the truck for another hour, said we either had to wait or check it in ourselves online. I asked him about the online check in option and he said he didn't know anything about the process to direct us on what to do nor could he offer guidance on equipment (dolly and blankets) check in, even though the online process never asked about the equipment or gave us a place to put a picture showing we were returning the dolly/blankets. Generally, he just brushed us off so we had to guess as best we could and hope we didn't get charged for things.
Celina OHad accident and filed claim on line for damage to my car and I never heard back from uhaul.
SHANNON CMake it easier for the small companies to rent your equipment out or don't allow it at all.
STEFANIE GThe man at the desk gave me a charger cause my phone was dead. He was very friendly.
Deborah BEasy location, the key drop was hard to locate at first, maybe a directional sign for it unless I missed it.
Karl BService was great but truck was pretty dirty on the inside
Gena MThe UHaul web site did not post my reservation to the pickup site nor did it post my return at the return site. Because of this the return site did not want to receive the trailer, although they ultimately did. Fortunately, they had a trailer available. You really need to do some QA before you release new software.
Danny SSign on Building small and difficult to see and No UHAUL equipment in sight.
Sue IOverall very pleasant experience.
Shelly FGreat customer service. Very pleased.
Michael R