Uhaul.went above and beyond accommodating me when I needed it the most..Thanks for everything Uhaul!
SEAN ALVILLAR
Customer Reviews for A&G Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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It was hard to find the hours for this location as the Google maps listing has very limited information
Mariana MercadoI had reserved an appliance dolly along with my truck rental, but the dolly was not in the truck when I picked it up. Since the rental office was closed at the time of check out, there was no one to help with the missing equipment. I contacted U-Haul customer service and was told they would note my issue and I might receive a refund for the cost of the dolly after I return the truck, if a supervisor chooses to approve a refund. Not having the dolly I reserved made it difficult to move my appliances.
Daniel BuchtelThank You for making rental easy. Thank you for checking my rental back in. Mr Jonas
Criss JonasWas not told any instructions, beyond how much fuel needs to be when returned. No clear return instructions witch I had to call customer service who was Greate!.
Travis adamsAmical
Caroline WarrenAwesome customer service! Made the whole experience very easy and worth it. I highly recommend this location.
Dillon LakosMake location verification better. Kept saying I wasn't at the location.
Jarmal SmithEasy and affordable
edward dankowskiI received not a full tank, yet charged as if I had. There was a warning 0 % oil life while renting the truck. U-haul didn't warned me that if not return by that time it would be charged doubled.
VICTOR DANIEL TaipeFast friendly and knowledgeable
Matt ChavezGreat Service both uhaul service center and dealer.
Frank TaicletThe renting process was simple. Staff was friendly and accommodating. The rental truck had a full tank of gas and was clean within the cab and back storage area. Its location is convenient and easy to access from the main street. Would recommend.
Leslie MessIt was very easy to rent and return. The employees were very friendly.
JASPHINE STRICKLANDI paid for 2 days of the trailer and was supposed to pick up at a&g they didn't have it ended up going to Wellington and got charged for the two days and got a new statement saying I had it for only one day but still paid for two 😡😡
Maria ValdezReturn was quick and convenient.
Sheila StephensonThey did not tell me what their hours were so I had to call to make sure it was okay to leave the tow dolly out front with no protection so I had to call multiple times to verify I wouldn't be responsible if someone stole it. I returned it by 1:45pm on a Saturday and the business was closed so the equipment will probably sit outside for two nights without being checked on.
Ricky NunezAll I could get was a pickup for the day box trucks where reserved and I had to move and keep the truck longer than 4 hours because I had a former roommate that was a narcissist and said everything had to be out that day and that she was willing to break a lease and if I would have returned it in four hours I would have lost a good amount of my possessions and they would've been out by the curb and if I would have had a box truck then I would have been done in less than four hours and because of that I don't agree with the late fees especially when no box reservations are available.
Robert BickfordEverything was made easy with the location and team
Steve KrupaWas charged twice for truck. And was reduced for over gas-15 was 62 NOT 89,99 x2. Refund my 100
Lupe cancinoGood experience. Everything was done quickly and fairly.
ted ramirezHelpful friendly advice, very easy to work with.
William VolkmanA smallish location with just a few vehicles, but it was great to find a place so near to me. The folks there were very nice and helpful.
Ingrid LudekeI was left high and dry , I was picking up at a different location . i
joe ruybalCan’t think of anything everyone was very professional
Gary HobbsThe man who checked in the auto transporter was very polite
Gary HobbsFast pickup and good guys to work with.
wayne soderfeltThe truck had graffiti sprayed on it, and I drove a total of 7 miles and was somehow charged 37,99 for fuel
Jefferson SmithBest uhaul location/people that I have ever dealt with! Extremely easy to deal with! When I need to extend my uhaul a couple days, they had no problem with it! Very friendly and easy going! Our company will only use this location from now on. Fortement recommandé!
Lex QuinnVery friendly and helpful contact person on premises. Easy checkout/checkin process.
rachelle WrightGreat service
Jesse MartinezSuper friendly, but the lot is really small and returning equipment was difficult.
Nicholas SivoMy overall complaint would be that I didn't get text notification till the very last minute about the location being changed. I felt like there wasn't enough communication from U-Haul as to where I was going to go and who was going to help me and what time. That changed a number of times. And the initial place that I was supposed to go I got anxious so I went there and they aren't even open on Sunday when I was going to Pick up the trailer. So I felt like something was definitely wrong, etc.. It all got straightened out and the trailer worked great and we got to Key West. It was a long trip but I never worried about the trailer.
julia andersonExplaining better the whole process when renting the vehicle and returning it
Joseph WashingtonThis was our first time using this location. The lock to get the key was hard to open, seemed it needed to be replaced. Also, the lockbox is very high up, my wife had to get on her tip toes to reach the lock and was still unable to see the letters on the lock due to the height it was placed. Thankfully I was there to help assist in that part. Besides those two things it was a great experience.
Jon RiveraOil cap wasn't properly tightened and blew off sometime during the trip. It ended up leaking about a quart on a brand new concrete driveway. 6 blankets and an appliance dolly were requested for rental and neither were in the truck at pickup. Wrong pictures taken-showed 2 different trucks. Key obviously only works on one. Worst uhaul experience I have had and will be looking for reimbursement from uhaul for these poor services.
Daniel MestaThey were amazingly awesome. Especially Scott!
LISA SMITHThere were multiple trucks in the lot, gave me what seemed to be the oldest and dirty on the outside and inside. Told me the others were rented yet when I came back all the same trucks were still there.
Vivian ZelinkoffThe staff was knowledgeable and professional, but the vehicle they gave me I have a few complaints about. The 15' Truck they rented to me looked fine with some normal wear and tear, but the engine was rattling and whining during acceleration. It drove fine with no loss of power through the three high mountain passes I had to drive through to get home, but the whine of a belt and high squeal every time I accelerated, was a miserable trip because of this.
Daniel RossGreat Scott and Greg where very much helpful and wonderful to rent your u haul from Betty Hoyt
betty hoytCoffee was great customer service was excellent.
Erika Russell