Le client n'a pas laissé de commentaire.
Samantha D
Customer Reviews for A&S Auto Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Sharon is always helpful when we rent. We r repeat customers!
Jane PWas very satisfied at the drop off location. She was able to refund the $12 for the dolly rental. Once again I could not finalize on the app. So the lady at A&S finished it. Thank you again A&S Auto Rental
Tonya BTHis is THE BEST Uhaul location! I use Uhaul a lot and A&S are THE BEST!
Anne AThe U-Haul in-store representative "Sharon" is very personable & professional as is her co-worker (who's name I don't recall). My rental was clean and ready to pick up on my arrival and the "paperwork" process is extremely efficient!
David BAwesome experience. Workers were so kind and informative.
Vincent BGreat experience with a lady by the name of Sharon. She was very helpful to us!
Timothy MMerci
robert cWe have rented trucks from this location serveral times. They have always been professional and helped us with our rentals. We recommend them highly.
Robert CThe woman who helped me (Sharon, I think?) was fantastic. I had to change my pickup location to her site last minute and she took it all in stride. She helped me with some technical problems during check in and made me feel comfortable driving what felt like a GIANT truck. What a great experience after learning the the truck I needed was not available from the location I had intended to work with!
LAURA KThis location is run by the nicest people! I've rented trucks from them on many occasions, outstanding, customer service!
Kevin MMake sure there's gas in truck and not downgrade your reservation
Marie TA&S Auto Parts did their job but U-HAUL over charged me and the customer service from U-HAUL was rude and not very helpful. Your phone app needs a lot of work. Your dealers need the ability to override the computer system to help the customer.
John hVery helpful and very pleasant. I will definitely recommend this location to friends and family!
pamela yThese folks were very nice. I went in and told them about the damage the tow dolly had and the guys came in after me Announcing the damage as if I didn't just tell the lady of the damage. Overall the lady was very nice. She knows my family and was asking about the death we just had and she was sweet about it. I liked her a lot
Correen REasy and pleasant drop off. Great Customer Service.
Mark GArt and Sharon are excellent !!!!
lawrence fArt and Sharon were very helpful, informative, and friendly. I would recommend them to family and friends, and they would be my first choice in the future for any Uhaul needs.
JEFF VExcellent service!
Daniel PVery friendly
Carolyn PVery friendly great service.
Albert SSharon helped us get our reserved vehicle. She was highly competent, personable, knowledgeable, and a joy to deal with. I was very impressed with her customer service and would even go so far to say that even though Binghamton is more convenient (there were no trucks available so I drove 40 minutes to Montrose for the truck) I'd recommend going to Montrose just for Sharon, every time.
jULIE AProblems with the app
Anna FOur rental from A&S Auto Parts in Montrose, PA went very well. Our check in was well done and the truck was available when we needed it. We highly recommend A&S Auto Parts and plan to rent from them again.
Robert CQuick and efficient !
Kevin JOriginal rental agreement was on Chenango Street in Binghamton N.Y. Called the morning of rental to verify equipment. Was told all go. Upon arrival equipment was not available. Wasted two hours. Not a happy customer
leonard cA & S is a great small business that does this. They were very helpful. I didn't originally book the truck at their location though. Originally booked it at a place down the road from where I needed it. The booking got changed though without much knowledge or confirmation. It was another 10 miles away from where I needed it and therefore probably cost me an extra $30+ dollars.
Lee ANo need for improvement. Service was excellent, fast, & helpful. Will definitely use again!
john DWho to call in case of a breakdown
LEONARD GNothing. The process was smooth and simple. The vehicle was spotless. I felt very comfortable getting into the vehicle following the verbal instructions for operation. I'll definitely rent again from U-Haul.
john tEverything Excellent A&S Service was perfect.
ALLYNB CMy only recommendation would be to amend the pickup location. It led me to believe it was Phillips in Halstead, PA. Otherwise, this has been the best rental experience of my life. Both pickup and drop off location staff was awesome!
Patrick HThe problem wasn't with the location, it was with the website. I set an appointment for 3pm that got canceled because the website booked it for 8am. Please verify your field defaults aren't refreshing when someone goes back a screen, or if the screen refreshes due to not filling required fields. Lady at counter helped me re-book it and I still got the truck.
Jason KIt was a very easy and pleasant transaction very happy with all services thank you
sarah bNothing needed
LUISJAVIER SThe people behind the counter are great to deal with. Will be back if needed.
Ed BOne of the best Husband and Wife team in this country. Very well organized and they give you a pleasant and respectful experience.
CARMEN OHave the trucks at the location not 2 hours away
JAMES JHighly customer focused. Thanks for everything!
BRIAN LWebsite would not allow me to return the truck regardless of numerous attempts. Toll free worker Leslie was absolutely sterling in resolving the return dilemma. Otherwise the problem was deplorable
Elizabeth SVery friendly and helpful
Holly RDon't change a thing !!! :)
Don CThe agent was fantastic!
jerry sThe people at this location were very professal and that is why I gave them an excellent rating, however we originally ask for a truck from Hancock NY. At the last minute they called stating they could not have our 26ft truck and sent us 50 miles further to montrose PA for a 20ft truck. This is poor customer service from Uhaul
edward pgreat people run it, very nice very helpful
sandra sVery customer oriented. A pleasure to do business with.
donna d