Évaluations des clients A&A Mini Storage No 2
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de A&A Mini Storage No 2
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Edgar B. le
The truck was old and the roof leaked onto our boxes which had clothing in them and the box’s were ruined. The young man at the return place was exceedingly nice and refunded us some money. The original Place looked like a junkyard very disappointed!!!!
Christian V. le
There was a huge mix-up on my reservation. In November, I simply called for a quote. I didn't provide any credit card or additional information at that time since I was simply looking at my options. About 20 minutes later I received a phone call from another U-Haul location in Georgetown asking for more information. I was told that a different location had accessed my information in the U-Haul system and they were trying to determine which location would be the one that provided the truck. When I arrived at one of the locations to purchase boxes and packing supplies, they confirmed my reservation and I believed that was the location where I would pick up the truck. On the day before that I was scheduled to pick up the truck, I received a phone call from Ruben at the Ranch Road location and he offered to pick up the truck a day early to help out the scheduling. I didn't know he was at a different location from the one where I had been purchasing materials, so I arrived at the other location to pick up the truck. Since the other location had confirmed my reservation and was expecting me the next day, we discovered that there were reservations at two locations. tracing the events, I realize that I still don't know who took the initial phone call, and why two different locations had accessed the U-Haul information system which resulted in tow reservations. in the end, the Ranch Road location was the most convenient for our move and everything worked out.
Dan O. le
Not a thing Reubin is excellent thank you dan o
Anthony H. le
Nothing - Ruben is the man. Thanks for all his help. I have already recommended to a friend.
Cesar A. le
Customer service was excellent. A slight change to the pick up time was handled perfectly.
Peg Z. le
Mileage charge I thought was excessive
Steve W. le
Ruben came in after hours and opened the store so I could rent the car hauler after driving 5 hours to pick up a truck. I really appreciated his efforts. The only issue I have is why you close at 1;00pm. You are definitely needed past that time. Thanks Ruben for your help. Steven Wittie
dennis C. le
Ruben was great and even though the am temp was below freezing he had the windshield deiced, the truck warmed up with heater set within a half hour of my early arrival!
Angela S. le
The owner is very helpful and always willing to give me a hand.
Armando D. le
No lighting, extremely dark lot after hours.other than that ok
charles C. le
Rubin is GREAT to work with. Thank you Rubin, you are OUTSTANDING. Rubin is courteous, helpful and professional.
DAVID B. le
have used this location 5 or 6 times, always treated quickly and professionally, would use again when needed
Mike R. le
Excellent personnel and location. I would recommend this service to all.
Amanda E. le
The location manager was awesome, both when we picked up the trailer, and when we returned it.
William L. le
The owner treats me like I am family, and the service is the best!
TADIM L. le
Way too expensive; the $99 cents per mile plus some $4 charge because I paid with a credit card is ridiculous. Especially when I was told I had to pay with a credit card. I’ve used uhaul most of my life when moving, but never again. I’ll research other options next time instead of assuming uhaul would be the best, because you no longer are due to paying way too much for what you getting. Very sad uhaul takes advantage by charging unreasonable fees.
Will M. le
Great service and great man working this location. Will McNeil
james H. le
ark location from the road better. more signage
Rick M. le
I love the 24hr drop off. Tho not manned at all hours, every time i called i got a call right back.
DOUG J. le
Nothing, Ruben is always so nice and pleasant to work with.