Évaluations des clients A&A Storage Westside

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A&A Storage Westside

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

andrew h. le

Évaluation :

Not treated like a customer. After 12 hours telling trailer with RV I did not feel comfortable backing the trailer into a tight spot. Asked if I could place and have them move. Manager did not handle request. Threatened with fees and banning from uhaul. I explained my situation and they said didn't care. I was forced to dislocate trailer myself. I have incident on video.

Steve N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Randolph L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charlotte W. le

Évaluation :

Will use again. Great service

Adelaida E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sabra A. le

Évaluation :

The lady that was working the counter at this location was very very very rude. I will not go back as long as she is on the clock.

THE NGHIA B. le

Évaluation :

You have to make sure what your ability to meet customer request. Do not only receive money and do a half then gone. Do not hire staff who only knows to reply customer message by “ follow the the guide line on you tube”

bobby s. le

Évaluation :

Le client n'a pas laissé de commentaire.

JUBILATION H. le

Évaluation :

Le client n'a pas laissé de commentaire.

JAMES T. le

Évaluation :

Just keep up your good employees

Carrie G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Franklin R. le

Évaluation :

The confirmed pick up time was at 12pm (noon). The staff member did not arrive until 1:18pm and my rental agreement was not completed until almost 2pm. When I got into the truck and was heading to my home I noticed that the air conditioning was not working. I tried to call back to the office but since there was only ONE person working that day the location was OVERWHELMED with people and the staff member was unable to help me immediately. I then spoke to a "Customer Service Rep" at the 800 number and was on the phone with her for over 45 minutes. In the end I got disconnected and NO ONE came to repair the air in my truck. I then called the local office back and was informed that there was nothing that could be done on their end and that they DID NOT have any other trucks available for me. I was instructed to call the 800 number, which I had already done. So I knew I was in for a long haul, 1000 miles across the heart of the South with no air conditioning in July....

Terry H. le

Évaluation :

Thanks

Nadine L. le

Évaluation :

We rented a uhaul so can help a elderly friend move a lg fridge since hers went out paid 50.00 that i didnt have to get this fride and got to location to get fridge had no ramp on truck so could not get a fridge as it was me and my mom only so spent 50.00 for 2 hrs n got no use out of it called n told her needed a ramp she said thatbtruck dont have it and refused to refund the money

Don M. le

Évaluation :

Le client n'a pas laissé de commentaire.

KEVIN B. le

Évaluation :

Parking lot is steep and rough and small

JUBILATION H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark D. le

Évaluation :

There was only one person working and I had to wait to drop off. Then I had to assist with detaching the car carrier as she was not as knowledgeable as she could have been. Not her fault just needed some training

corey f. le

Évaluation :

Quick and easy drop off.

David A. le

Évaluation :

Nothing to improve. It was great. The lady was fast and helpful.

Jay O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ryan D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Don M. le

Évaluation :

Lady was very nice and helpful

BRUM S. le

Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ralph R. le

Évaluation :

Le client n'a pas laissé de commentaire.

JUBILATION H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kathy L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gary C. le

Évaluation :

Loved the 24hr drop off and the overall U-Haul app and drop off process.

Carla E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ralph R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joey A. le

Évaluation :

I did not move into my unit at A&A storage west because it was not open and when I finally go to talk to someone they did not know anything about online ordering so the kind lady set me up with a unit