Évaluations des clients A&B Self Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A&B Self Storage LLC

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Rose R. le

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Le client n'a pas laissé de commentaire.

maras H. le

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Le client n'a pas laissé de commentaire.

Dianne W. le

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Le client n'a pas laissé de commentaire.

TIM H. le

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Used this location before, professional and clean, but I did use after-hours drop off and called he next morning to confirm.

derrick M. le

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Le client n'a pas laissé de commentaire.

James C. le

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Le client n'a pas laissé de commentaire.

Shierley M. le

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Le client n'a pas laissé de commentaire.

Jeffrey W. le

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The shop was advertised as open from about 9am-1pm. I arrived at 12:45pm to turn in the truck but the store was closed. A lady drove up at 12:47pm, unlocked the door, and snidely said we are closed. There were three other customers there during this time who were waiting on her or someone to assist them. False advertising on location times.

Morgan B. le

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Lady at desk was not very helpful. I had to ask her to call me when truck was there when she told me the truck may not be there today when I called that morning. Truck was ready 1.5 hours after the time I requested. The back of the truck was filled with trash and not swept out. Some of the furniture pads were duck taped together and not folded.

Shazzmi C. le

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Normally the people that are there are very rude and not willing to assist an anyway possible. This location never has available trucks. Everything is always booked up and hard to find for last minute 2 to 3 hr trips when reserved trucks are usually for next day or end of the week. Trucks drive poorly and mile charges are outrageous!! It’s like the trucks are shut up to use more miles. Last trip I made was WAYYYYY shorter then my first and the truck was smaller. I went over 60 miles and drop less, that’s totally ridiculous!!! Overall, U-Haul is EXPENSIVE. If you drive one city over I personally fee miles shouldn’t matter. Having to pay for a truck that barley works properly and supplying it with gas once finished is such a waste of money! I spent so much on the last rental than I did my first & it was soooo much smaller. Probably won’t use U-Haul anymore. I find it best to own my own truck & renting it out to earn the money back I spent with U-Haul for the quality of the rentals as well as all employees I’ve I countered. Haven’t had a great experience with them yet.

Marion D. le

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Le client n'a pas laissé de commentaire.

kelly H. le

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Looks like they are trying to say I dropped it off lower on gas than I did. Not true and if charged will not use any U-Haul in the future.

melissa S. le

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Was unable to make contact with anyone from A&B self storage to schedule drop off. This was the location I was told to drop off at. There was not a drop off box for key. After spending 2 hours after my drop off time, on the phone waiting for customer support to find someone, they were unable to contact manager of A&B storage. After driving around looking for the drop box,I found another uhaul drop off just a few yards down the street which is named Troy self storage and they had a drop box. I will never rent again without having a uhaul store to drop off at. After moving two college students in dorms in 98 degree weather, both on 3rd floors and then spending 2 more hours sitting in a car wasting gas trying to get a drop off location was not convenient at all.

Curtis M. le

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Le client n'a pas laissé de commentaire.

carrie B. le

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Le client n'a pas laissé de commentaire.

leigh M. le

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The place we "Actually" dropped off was nice. but the location ya'll sent us to didn't exist - it was a trailer park - no drop box nothing but a Uhaul sign.

Karen V. le

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Le client n'a pas laissé de commentaire.

Amy S. le

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Le client n'a pas laissé de commentaire.

Peter P. le

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The location was not Walnut street it was off 231!

Rosa K. le

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Le client n'a pas laissé de commentaire.

Debbie D. le

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Le client n'a pas laissé de commentaire.

Randall B. le

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The process was so so slow. It took me 45 minutes to get the truck even though I had reserved it before hand and there were only 2 people in front of me. So so slow.

Ben S. le

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Le client n'a pas laissé de commentaire.

William S. le

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We chose 1 location to drop our U-Haul off at - this address did not exist - we called where we picked up the U-Haul in Tallahassee Fl they attempted to help us & gave another drop off location - that location was a storage unit with no office - the next location was another storage unit had an office but no one was there - there was a phone number on the door I called it @ she directed me to another location - and thank god we were able to drop off at this location- but what a pain & extremely frustrating & time consuming - please update your drop off locations to ones that are truly a drop off location!!!!!!!!

regina F. le

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I am assuming the young lady that sit at the main desk is the office manager, in my opinion she needs to work on her Customer Service skills. I pray that if I ever need to use your services that she has a better attitude. Thanks and be Blessed!!

wayne R. le

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Le client n'a pas laissé de commentaire.

Demetrius B. le

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Le client n'a pas laissé de commentaire.

titus T. le

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The workers were just somewhat disrespectful. The door was locked with a “we’re open” sign outside. Had to wait over 20 minutes before anyone opened the door to help me. Found out it was two employees there one got upset over me asking her after several times of calling to get her attention if she worked there. I was simply unsure after saying ma’am several times I’d she was a customer or a worker. Was not impressed by any means. Everything else was fine.

Charles L. le

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Le client n'a pas laissé de commentaire.