Customer Reviews for A&E Auto LLC
(Concessionnaire U-Haul dans le voisinage)

384 évaluations

430 E Railroad St   Pottsville, PA 17901

(570) 622-0224

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(570) 622-0224

430 E Railroad St
Pottsville, PA 17901

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

The location needs to be cleaned up. Very dirty, with trash everywhere and various items and hazards. Type of place you check your tires for nails and the like after driving on.

Eric U. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Regina P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jorge A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ashley M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lilia P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michelle B. 
Évaluation :
4

It was like a junk yard

Cody L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Davey H. 
Évaluation :
1

Worst experience I have ever had with Uhaul.

Frank R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenneth C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen K. 
Évaluation :
4

Headlight out, cracked mirror, expensive for the short time I used.

Christopher D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cristal S. 
Évaluation :
3

We were supposed to get a 26 foot truck, but the previous customer did not return the truck, and we had to rent 2 15 foot trucks. The process was tedious, but the employee did his best to remedy the situation. Why doesn't U-Haul corporate charge their customers for late trucks? We also had to go to Pottsville, because someone took our reservation out of the system at St Clair. It was a complicated and miserable experience.

Christopher L. 
Évaluation :
5

I have used this location for years and will continue to use this location in the future. It's very convenient and the people that work there have been super friendly.

Brandon W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Frank M. 
Évaluation :
5

Absolutely excellent experience with this uhaul location.

Brian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane G. 
Évaluation :
3

Pretty sure the reps aren't good at measuring gas And place is really dingy but that is average.

John H. 
Évaluation :
1

The truck barely ran and was filthy. I reported it immediately to the location and they claimed they would send someone out to assess the vehicle or get us a different truck. It never happened. The location itself was also filthy. I would never use them again.

Engracia T. 
Évaluation :
5

This guy is awesome. Very easy to deal with.

JACLYN S. 
Évaluation :
5

determining gas is annoying I wanted to make sure there was enough in for my trip but overspent and with the tank being so big it was an extra $50 that according to your policy I won't get back.

Jordan K. 
Évaluation :
1

This place was absolutely outrageous!!!! First of all, the prices for this location were jacked up. We had to pay $300 to have the truck for 10 hours and driving it 100 miles...that is absolutely ridiculous!!!! Then when returning the truck, the guy has his hours as 7am-7pm. We got there at 6pm which was 30 minutes BEFORE our return time and he was nowhere to be found. So we had to figure out how to return the truck.... absolutely disgusting, would not recommend....

Austin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael H. 
Évaluation :
5

Always friendly here! Equipment is always maintained

Janice D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS C. 
Évaluation :
1

I called ahead to make sure trailer was there and he said not yet but should be when I arrived. I arrived on time and he was closed. Called and said he would be here soon. Made me wait over and hour before someone else arrived. I'm pissed. I want my money back. His facility was a disgusting junk yard. Uhaul you can do better. This guy needs his license removed. I expect someone to contact me over this rental. How do you run a business like that....

Jonathan V. 
Évaluation :
1

The place is kind a dangerous just to walk in thru the office with all junks around not safety at all, is more like in the junk yards area rather than car rental place.

Rudy Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey B. 
Évaluation :
5

Inside of the box had a horrible smell

tyler M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARMANDO M. 
Évaluation :
1

Extremely ignorant people. Blocked me in and seemed to be gone as I yelled and blew the horn thinking I was screwed! Finally somebody came out and acted as if I was the bad guy! Gave them too much gas at the end of the day and instead of even trying to work with me ended up causing me to be charged MORE! I called them bitching on the answering machine about how they treated me and was called back in seconds with curses and threats! These guys are a bunch of ignorant assholes and would not EVER recommend them !!!

kevin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
3

Very nice and friendly people.

MARK S. 
Évaluation :
5

Brian is friendly, helpful, and in the right line of business. Would gladly use his rentals again.

Gordon N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Susan G. 
Évaluation :
5

Dealer was very friendly to deal with. Will return for more truck rentals when needed.

Sylvia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
5

People were very nice and helpful! Thanks!

Dennis R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tracy T. 
Évaluation :
3

The battery died just from using the 4 ways for 15 minutes and wasted my time from moving stuff.

Jessica Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph O. 
Évaluation :
1

Horrible experiences, people were not nice. Horrible to return the equipment couldn't get on the app to return… it was an over all horrible experience through it all…..

Joanna M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rossella M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn G. 
Évaluation :
5

No improvments. Heather was amazing g friendly knowledgeable. She went above and beyond making sure i had all i needed for my rental.

HOLLY D. 
Évaluation :
5

Great people,service and smooth transaction

Richard L. 
Évaluation :
1

Site had broken uhaul key box. So left key in mail box of auto repair. Website for uhaul return had issue finding site. Kept saying error. Upload picture problem as well.

Brennan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIK B. 
Évaluation :
5

The 15 footer was the size truck we wanted and you nicely provided the 20 footer for the same price and that was very good!! Thank you very much!

JEROME R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tracy M. 
Évaluation :
5

Fast and easy pick-up and drop off. Will be using them in the future when I need to rent a U-Haul again.

Krista M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward D. 
Évaluation :
4

Lower the prices, provide a hitch, and well lower the prices cause it's expensive

AShley S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thalia T. 
Évaluation :
3

Make sure there is parking.

Juan R. 
Évaluation :
5

Excellent service and very clean truck

Noah H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
3

We scheduled a 9am pickup. We were told the evening before that we couldn't pick up until 12:30 p.m. Then we got there, and the uhaul we reserved was not there. We had to wait an hour, and then we were told that we needed to drive 30 minutes away to get another uhaul. This put us six hours behind schedule, which caused chaos in our day. We have a child that needed to be watched so we could pack. We had family who changed their schedules to help us. The inconvenience from uhaul scheduling made our moving experience miserable.

Samantha B. 
Évaluation :
5

Make sure all tires have treads !

JACOB M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth H. 
Évaluation :
5

The workers were great, very friendly, and made sure everything was ready to go and that we were safe while telling the trailer. The owner went above and beyond helping us.

CHRISTOPHER C. 
Évaluation :
3

The moving blankets I received were dirty and wet.

Emily B. 
Évaluation :
3

Fix the emergency brake before renting the vehicle.

HARRY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew B. 
Évaluation :
5

The guys at the shop where we rented the uhaul were very friendly and told us directions on were to go to buy used furniture

Jolenda L. 
Évaluation :
5

Great people wish I could have met them before I moved south they would be great neighbors

James C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAQUEL L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody S. 
Évaluation :
5

this vehicle was returned the next day after noon an i got billed for 3 days. last time i made this trip it cost me 350 from a uhaul plave down the road. the miler on the were 300 somthing more then what the website and it went to next page without letting me say anything. my girlfriend and son witnessed it.

matthew T. 
Évaluation :
1

The truck was not ready at location and time specified, truck was not free of snow, operators insisted that we clean off our own vehicle, Tires on vehicle did not have sufficient tread to safely transport driver and contents to locations, made an already stressful moving experience exponentially worse. Afterwards Spent 30 mins on hold with customer service who couldn't even find my order after trying to sort out the entire mess and explain that we were not even contacted about the change in pickup location. This made a horribly stressful time so much worse than it should have been. And nothing actually got resolved, no follow up phone call, no email, nothing. There is no reason that purchasing a service, in use of a rental vehicle, should have been this horrible of an experience.

Benjamin S. 
Évaluation :
5

They rock!

Jennifer P. 
Évaluation :
4

Uhaul has always been the best. Cheaper than the other guys and much better trucks. Cleaner, newer. Definitely recommend

Todd D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark P H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamika G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
1

I made my reservation 9/8 28208025 for 9/30 and it was cancelled less than 24 hours before I needed my van. I then had to make a new reservation and drive three hours to get the reservation in a town far removed from my location with reservation #28996213 - all they gave me was the extra mileage - I had to spend gas on the truck to bring it back and gas and a ride there and back in excess of $1 000 to get this reservation. But coronavirus right? I expect a manager to call me back

Asaf R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dennis M. 
Évaluation :
1

Clean the uhaul truck. It was filled with garbage. Open up at the time of my reservation. I was reserved for 9, and no one came til 10am. My whole day was off schedule, Very dissatisfied with my rental!

Allen R. 
Évaluation :
1

They lied about pricing, insurance charge, mileage on vehicle when returned, the truck was damaged, dirty, and smelled like smoke of cigarettes and pot when I picked it up. I've had one before with the same distance and if was $79 now I got charged $221 total?!

Brandon F. 
Évaluation :
3

After I got home from my 1,5 hour trip the helper showed me my hitch wasn't tightened. The mechanic at pottsville never tightened it after switching it from the 15' truck for me. One bad bump and I could've lost my car or worse. Aside from this the personnel was phanominal and I'd use them again if I'd ever use u-haul again (undecided).

BROCK A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erica E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

raymond P. 
Évaluation :
2

Double check maps before driving around trying to find this place off of the address. The trucks are parked about half a block away from the office.

maria M. 
Évaluation :
5

Very friendly and great customer service. Easy pickup and drop off. Would definitely rent from this location again.

James W. 
Évaluation :
1

Vehicle was dirty inside and seats were covered with dog hair. Pick up location was dirty inside as well.

Charles W. 
Évaluation :
3

The owner was accommodating & stayed late so I could pick up the rental truck. Made renting go a lot easier. Only issue I experienced was the truck had no emergency brake. Otherwise was a good experience. It didn't create a problem since I carried two blocks of wood to put under the rear tires.

Robert M. 
Évaluation :
2

Truck back was dirty and damage to truck that wasn't noticed. Plus saying wrong gas was in truck . Also billed me twice because truck I was suppose to get as I went to grab he gave the truck to another guy. Then made me pay again for second truck then issued a refund for 1st truck . Now I have to wait a week for my money.

Richard R. 
Non les évaluations ont été soumises pour cet établissement.

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