This is not a uhaul store but an appliance store that happens to allow the uhaul truck to park in their lot. The person who owns the appliance store was supposed to help me get the rental truck. He lied in the beginning and said he was not affiliated with uhaul. I ended up on hold to speak to a uhaul representative for about 25 mins. They were able to help somewhat but I still had to rely on the appliance store owner to finish the contract. He was unable to follow the prompts on the ipad (and it was simple). He ended up thrusting the ipad in my hands and I checked myself in and completed the contract without his aid. The process took over an hour of my precious moving time. He was so unhelpful and the process was so tedious that I was nearly in tears and basically begging him to help me. I've rented many uhaul trucks and never had an issue. I am very careful not to leave negative reviews unless its truly warranted and in this case it is. This location should be completely removed so people don't have to deal with the appliance store owner.Megan K.
Customer Reviews for A&K Appliances
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Bethlehem, PA 18018
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun-ven : 2h pm à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Make getting a valid adjustment easier. I have spoken/emailed several individuals and none have been able to resolve my issue.John D.
Le client n'a pas laissé de commentaire.lisa Q.
I took 20 pictures of my license and 3 selfie's just to rent a truck. I took me at least 30 minutes before I got approved for the rental. No goodJoseph V.
I had issues picking up the rental and dropping off the rental. I will never go to another Uhaul location that is not an OFFICIAL Uhaul site.Sam V.
Have the equipment readyMichele M.
They were very unprofessional, did not know what they were doing, and had me waiting for a new hole hour before I got my uhaul because of their poor knowledge of what to do.LEILANI C.