Évaluations des clients A&T Auto Sales Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A&T Auto Sales Inc

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Elizabeth J. le

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I was running late and the owner waited for me so that I could pick up the trailer. He was very nice!

Scott T. le

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Le client n'a pas laissé de commentaire.

Krystal W. le

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Excellent customer service!

Robert D. le

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Professional handling of costumer. Very friendly atmosphere. Highly recommended this place.

Guadalupe S. le

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Le client n'a pas laissé de commentaire.

Sheila T. le

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Le client n'a pas laissé de commentaire.

RANDALL S. le

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Le client n'a pas laissé de commentaire.

Gerald K. le

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Le client n'a pas laissé de commentaire.

Tivon T. le

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Le client n'a pas laissé de commentaire.

gary A. le

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Le client n'a pas laissé de commentaire.

valerie S. le

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Le client n'a pas laissé de commentaire.

Nicholas N. le

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The location was fine, but the overall experience was very poor. We reserved a truck online and then the next day was contacted that it was no longer available. We found a different location, but then on Friday we were told again that the other truck was unavailable. We then were sent to another location and were delayed when my contact info was entered incorrectly. It made for an extra stressful move. I don't know that I would go with Uhaul again.

Sheila D. le

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Adam was excellent to work with! I would recommend his business to anyone! :)

Lisa S. le

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Not convenient. Cab interior dirty. No extra moving supplies available at location. Office smelled of cigarettes.

Asia B. le

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I would get a better representative and not over charge our customers.

Epifanio V. le

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Le client n'a pas laissé de commentaire.

Dennis M. le

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Le client n'a pas laissé de commentaire.

Brian L. le

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Have the gas tank with gas not 1/4 tank

Pat A. le

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Le client n'a pas laissé de commentaire.

Kathryn F. le

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I wouldn't say the location was inviting; however, the staff was very friendly.

Marisol R. le

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Exelente

Travis B. le

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Keep up the good work

DUSTIN K. le

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Le client n'a pas laissé de commentaire.

ROY C. le

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Everything went smooth from the check in to the truck return. Thank You

Shahkeyah W. le

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Better understanding of what your paying for the man was rude and rushy and didn’t tell me that I could have used my debit card instead of 100$ in cash then lied and said I was getting my deposit back & didn’t I would never tent from them again

JODI B. le

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Why was I billed double

Cherie B. le

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Your check-in on the website did not work at all. Had to wait till the U-haul opened for business to check my trailer in.. Pretty disapointed. Don't have the option to do something if you are not going to maintain your site for the check-in.

Melinda K. le

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Adam is helpful and wonderful! He stopped traffic so I could easily pull out onto the road. I would highly recommend him.

Cody W. le

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I was supposed to rent at the Forest Hills location and had confirmed the Thursday prior to pickup. Not only did they not have the truck I needed but, i had to wait another hour to pick it up from a different location in one of the worst neighborhoods in Rockford for murders. Not 8n the slightest bit happy with the people at the Forest hills location. Terrible customer service.!

Yvonne D. le

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Le client n'a pas laissé de commentaire.

craig C. le

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My iniial address was wrong! I had to call in to get the proper one." MESSED UP"! C.Carmack.

Michael E. le

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Le client n'a pas laissé de commentaire.

Diane T. le

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I wanted to pick up from a location that was 4 miles closer to my final destination and only a mile from where I needed to pick up the load. I was called the day before to tell me pick up was changed to the farther location. The mileage was based on the original, thus I had to pay extra because I was 4 miles over!! U-Haul should've eaten the difference in my opinion.

DuWayne M. le

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Respond to a customer complaint about the moving program and the SAFEMOVE that I paid for, and can't even file a god damn claim for.

Marsha R. le

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Le client n'a pas laissé de commentaire.

Jim H. le

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Truck wasn’t available at first scheduled location had to go to a second location. Employee at first location said he knew nothing about a uhaul truck even tho there was a truck sitting out in front of his business

Thomas N. le

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Le client n'a pas laissé de commentaire.

Ernest R. le

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This was not the location I was supposed to drop off. They called the morning of the drop off and the guy here insisted I drop it off there- like the original pickup spot this was also further away. This us no a pleasant person to do business with. Overall experience with Uhaul was very poor.

Megan K. le

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Very good customer service. Extremely helpful and made it moving experience at least a little less stressful.

Rocco R. le

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Closed when we got there

Steve V. le

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I understand that people smoke, but for those of us that don't it are allergic to the smell, it's disgusting. If you're serving the public your facility needs to be clean

Kevin D. le

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Le client n'a pas laissé de commentaire.

scott S. le

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Le client n'a pas laissé de commentaire.

Elaine W. le

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I booked the U haul thru the website. When I got there, his system said we were getting a 10 ft trailer when I had reserved a 26ft trailer. He accommodated us because there was no way the small one was going to do it. I selected a one way trip on the website and he told me it was a local vehicle so I had to pay extra mileage AND extra gas for a vehicle I specifically requested be one way. It wasn't a great experience on the website at all and it wasn't the local guys fault. You need to fix your process, I'll probably go to Enterprise or another carrier because I feel like I got ripped off.

Victoria P. le

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Le client n'a pas laissé de commentaire.

Karrie V. le

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Be able to print all documents that should be given to customer.

GREGORY K. le

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Really bad location in city for personal safety and junk cars all over the place.

Suzanne T. le

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Le client n'a pas laissé de commentaire.

John F. le

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The locations were fine but the other challenges with reservations were very frustrating.

April C. le

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Le client n'a pas laissé de commentaire.

Dan B. le

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Le client n'a pas laissé de commentaire.

JASON P. le

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Le client n'a pas laissé de commentaire.

terry L. le

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Le client n'a pas laissé de commentaire.

Sylvia T. le

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Good service

BRIDGET Y. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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The owner of A and T auto sales was awesome .... very very helpful ! We highly recommend A and T !

Patecia R. le

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Have the drop off location call to confirm trailer was received when dropped at night.

Lisa C. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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Nice trailer prompt service Thanks much

Barney S. le

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Le client n'a pas laissé de commentaire.

Jonathan K. le

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It wasn’t a very organized or clean place. He didn’t have a dolly even though we had requested one. While completing the application, he didn’t understand what we were trying to accomplish, even after explaining twice.

Peter B. le

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They were friendly and accommodating! Would definitely use this place again.

Alex M. le

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Was not informed that I needed the uhaul back by 2pm. Got charged for an extra day.

GREGG S. le

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Le client n'a pas laissé de commentaire.

Johnie B. le

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More lights in the lot would be awesome.

Julie B. le

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Le client n'a pas laissé de commentaire.

Patrick H. le

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Tough part of town, but friendly and courteous staff.

PEGGY C. le

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Big thing is he lied to me. He told me the rate was for only two hours not all day rate. When I question why,it was not like that before , he said he could extend it. Also It was a junk yard. I am a real one... Few cars for sale, lot full of wrecked car.(hazors conditions with cars on blocks) Unsafe area of town. Even in day time, much less a woman being alone at night dropping of truck. He closing at two pm so I brought truck back early.

BRIDGET Y. le

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Le client n'a pas laissé de commentaire.

ken W. le

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Le client n'a pas laissé de commentaire.

mike S. le

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I booked the truck a week in advance in Winnebago, (where I live) and U-Haul sent me to this location in Rockford. It is 20 miles away round trip, so I was charged for those extra miles. I believe I should be credited for that. Otherwise, the truck was good and the facility I rented from was also.

Dawn T. le

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The man was FABULOUS! He was very helpful. Will definitely use him when I rent again in August!!

Katie O. le

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I was not aware I needed to fill up the gas tank before I returned the truck. I also didn’t know I’d be charged for it.

ralph B. le

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The cargo part of the truck looked like someone had hauled dirt in it. Had to sweep it out before using.

David H. le

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I know how what is required to be done as I use to be a dealer at a store I had. First he added a dolly I did not want the gas was at the wrong level. And now when I just got my invoice back there is insurance added I did not want I will never use this dealer again. I hope he does not get his bonus.

Julie J. le

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Le client n'a pas laissé de commentaire.

james B. le

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Le client n'a pas laissé de commentaire.

brenda A. le

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Le client n'a pas laissé de commentaire.

Chad L. le

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Picked up truck with only 15 miles of gas in it. Was not pleased with that!! When I pick up a truck it should be full so all I have to worry about is moving.

robert D. le

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Very kind service. A truck in perfect condition and very clean.

Angela H. le

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It was great they were able to accommodate our pick up time

CHAD R. le

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Truck was filthy, had crushed bud light beer cans behind passenger seat! I Can only imagine what would have happened if I'd been pulled over.

terry J. le

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This was the worse Uhaul associate I have ever visited. The trailer had no crank wheel. I physically had to pickup the trailer to remove from my hitch, in the process, hurt my back! Would never go here again.

Mary D. le

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The equipment was dirty, cigarette burnt tobacco all over the dash, and console of truck, crap on the floor. The truck drove poorly as well.

Ben H. le

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Le client n'a pas laissé de commentaire.

eugene H. le

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Internet is difficult to use

valerie W. le

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Le client n'a pas laissé de commentaire.

KOURTNEY H. le

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Le client n'a pas laissé de commentaire.

Daniel H. le

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Le client n'a pas laissé de commentaire.

Felicia H. le

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Location couldn't print my receipt. Luckily my drop off location printed it for me.

james B. le

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Le client n'a pas laissé de commentaire.

brian C. le

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The owner was extremely helpful and was able to get me a better rate than online.

Sajjeana B. le

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Make sure trucks are safe and in good condition. The truck I rented seat belt was broken and something was wrong with the gas tank couldn't pump gas from the gas station pump kept stopping on me like the truck was full but it wasnt. Took me almost 40 min to pump $25 worth of gas. Reported to uhaul owner he did not care. I would not rent from this location ever again.

tanya D. le

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Le client n'a pas laissé de commentaire.

Barbara N. le

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I can't think of anything you can do to improve the service there. Gentleman that runs the place is professional and polite and helpful

Michael R. le

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Le client n'a pas laissé de commentaire.

Dennis P. le

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Le client n'a pas laissé de commentaire.

Mike M. le

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Le client n'a pas laissé de commentaire.

Jane M. le

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Le client n'a pas laissé de commentaire.

Dennis P. le

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Le client n'a pas laissé de commentaire.