Customer Reviews for A&T Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A&T Sales

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Minho K.
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Customer did not leave a comment.

Scott G.
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John W.
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Johnny S.
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Nothing everything was good

Tymeshia R.
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Michael M.
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Great service

Lenita P.
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Ashley S.
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Cleaner Uhaul vehicle, but over all customer service was awesome.

Anna S.
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Melvin A.
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Glenn C.
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James H.
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LEE B.
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Thomas at A & T Sales is a joy to work with.!

Karen S.
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He helped me put it on my Jeep because it was too heavy for me to lift. He was nice and professional. He also has the better inventory then any others. I will be glad a jack is attached to the trailer

Stephanie A.
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Great experience and great service.

David S.
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This is by far the best location to get and meet my U-Haul needs! Super friendly service, energetic and customer support, and management ensures you understand usage requirements and educational needs are met. Highly recommend this location over the other two in that same area!!!

Charles M.
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Nothing! A & T Sales is my #1 choice for U-Haul rentals in my home area. Reliable, friendly and an amazing stock of equipment available for rent. Highly recommended!

bessie S.
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I really enjoy the atmosphere @ the location I have rate a 10 plus ??

Vicki J.
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Darren D.
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Charles M.
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Nothing. The only thing I have to say is that I think the U-Haul website confused me about the location. This location, A&T Sales, was the one I wanted based on my previous experiences with A&T -- very positive. My reservation made on the website was confirmed for a different location which was confusing to me. I wanted A&T because the location is convenient, the hours and accesibility are superb and the equipment inventory is excellent.

Johnny S.
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Everything was great

Phillip G.
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Thomas is great! I would recommend this place to anyone needing a U Haul

Quintlon R.
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Keep up the great work

Gerry P.
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Richard F.
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Michael M.
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Charles M.
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Nothing! This location is very well-stocked with trucks and trailers and managed by a hands-on man who knows his business. His hours of operation made it very convenient for me. I will definitely use A & T for my future U-Haul rental needs! Superior!

Edward B.
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Randy F.
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excellent experience

Kelly M.
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William B.
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Cheryll B.
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Lawrence S.
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I reserved my rental online, and I was sent to a location that did not have the requested equipment. Apparently the location never have cargo trailers, and I was not the first person to be sent on a wild goose chase according to the owner. Fortunately the owner sent me to a nearby facility that met my needs. While completing the paperwork at the at the second facility, I was told when ready to drop off equipment to call an 800 number on my contract to setup a location. I did exactly that, but was told a location was already selected. I asked them to change the drop off location and was told they could not do that and I had to drop it off at a location that I, neither the pickup location had confirmed. It was a big inconvenience for me but the person on the other end of the phone did not care, so much for customer service. There was a recording at the beginning of my phone call stating the call will be recorded, I hope it was and maybe it can be used to improve your services, because after my experience I would have to be out of mind to go through that again. If you are looking to lose customers, keep your system as it is because I will be willing to pay more with another company than to go through that again. These comments have nothing to do with the pickup facility, only U Haul’s customer service.

Kaitlyn M.
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We were originally supposed to pick up the night before from another location that closed at 5pm. We showed up at 4:45pm to pick up our truck to have it ready in the morning for our move & the location had closed early? We were FURIOUS.

Floyd T.
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Has to input information into computer at least twice, every time I go there. Said I-haul constantly working on system. 3 locations within 3 miles, no one at either location, 12:30 on. Friday, nor did any of the three answer the phone.

Hannah W.
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Dionne B.
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Jonathan C.
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Personnel extremely knowledgeable and courteous. Will definitely recommend to others.

Lloyd B.
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Not Related to Pick Up Location -- Advertising VERY misleading for the 6X1trailer. Website says "...or your more awkward, larger or unconventional pieces, you will probably need a bigger trailer. The biggest cargo trailer available is the 6 ft. x 12 ft. option. In this trailer you can fit things like: standard king sized beds." I rented the 6X12 primarily to move my STANDARD King size bedding. The matress WILL NOT STAND ON EDGE IN THIS TRAILER. It will only fit lying flat, utilizing 3/4ths of the floor space. In addition, I asked 3 different UHaul locations to confirm a King would fit. ALL SAID YES - NO ONE SAID ONLY FLAT!!!

Conrad D.
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Excellent Customer Service!!

Timothy L.
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Location supervisor has very helpful. My original location Southeast storage rented the u-haul truck out even thought I had placed a hold with a credit card and was promised the truck would be ready on time. Will never rent from that location again.

ANTHONY R.
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I was well pleased with my experience. Owner was very helpful , so much I rented again a few days after

Tara B.
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Jacquelyne N.
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Charles M.
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Agent was nice and very helpful. Will use again if needed and recommend to others.

JOHN M.
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The only place in Montgomery to rent a trailer or truck. Repeat customer.

Eddie L.
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Cecil D.
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very friendly and true to his word. Will use him again.

William R.
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I've never had a cleaner, better maintained U-haul truck for moving. Competitive pricing and friendly service were also a plus. I will definitely tell my friends and coworkers.

Christopher C.
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Peggy F.
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Alicia H.
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Everything was good just too pricey for 20 miles or less in 1hour trip

Morris D.
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Carla S.
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Rena W.
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The man that helped me secure the U-haul in Wetumpka, Alabama was very friendly and knowledgeable. He answered all my questions to my satisfaction.

DOUG T.
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James P.
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reginald T.
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David A.
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Everything went smoothly and fast Everyone was very helpful and friendly

David G.
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BILL W.
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Lisa B.
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Steven H.
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There needs to be personnel at the drop off location during business hours. Update answering machine from last Memorial Day (2 months).

Cecil D.
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Ralph T.
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BRAD W.
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We opened the back of truck when we got home it was full of wood and dirt someone who rented it was landscaping and let it nasty we had to buy a broom to clean out before we could load it. And get rid of all the wood in the back. It you would like pictures I will be glad to send them. I think we need some of our money back

David W.
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Art I.
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leah W.
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john N.
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Trevor L.
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David T.
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Explains the process in detail. Friendly, up front on all possible cost associated with the rental. I will definitely use A&T sales again!

Bonnie W.
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Franklin C.
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Christina C.
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Fill the gas tank

Ken T.
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The original place I was to drop off the trailer wasn't open. It was a Saturday morning and their sign said they'd be there at 12:30pm. I called the 800-GO-UHAUL number and got put on hold for a LONG time. When I finally got through I was sent to another location. This whole process took far too long.

Bylinda H.
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Customer did not leave a comment.

Lee B.
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Nothing

Seyeon K.
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I can not understand why is so changeable pick up location without pre notification or my agreement.

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Always the best U-hauler place to rent in Montgomery, AL.

Shana S.
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Nothing! The customer service representative was great. This was my first time ever renting a uhaul and he made it very easy for my husband and I. I was nervous with having to move from one place to another but he definitely made it easy for us! :)

Bryson G.
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Owner was very friendly and accommodating. Equipment was clean and in great shape.

RODNEY L.
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Great customer service

Lee B.
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Best service I have ever had with uhall

Mark B.
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Customer did not leave a comment.

Melinda C.
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The trailer was clean, there was just ants in it. Somebody probably parked it over an ant bed.

STEVE W.
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Mr. Wynne at A&T Sales was very nice and I would like to thank him for opening up on Sunday for letting me get a car hauler.

WILLIAM M.
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Customer did not leave a comment.

tisha W.
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My experience was excellent

Rheanna D.
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Montgomery H.
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Ramon A.
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I think his name was Thomas but the person that helped me was very friendly and outstanding customer service. I had a couple of issues on my side and he bent over backwards to accommodate me. This is the type of business I like to use.

JOHN M.
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I have rented numerous U-Haul items from other dealers, and I will always return, and only use A&T due to the best service in town.

Henry C.
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Very nice gentlemen. He allowed my brother to keep the truck all weekend because they closed at noon on Saturday w/out additional charges. Did not hold them up from picking up the rental even though he need additional info from my CC over the phone.

Leastra J.
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This vehicle needed an alignment, it was dangerous to drive. At one point I thought we were going to flip over. The tires were balled. This is the worst experience I've ever had with Uhaul.

JOHN M.
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Rented numerous U-Haul items in the last 2 years, and by far, A&T Sales is the best in the region.

JAMES C.
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ONLY RENTAL FROM TOM @ THIS LOCATION, PROFESSIONAL,HELPFUL AND COURTEOUS. IF U RENT HERE U WONT RENT ANYWHERE ELSE

Kim E.
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More office space. Owner can only wait on one client at a time in office. Had to wait outside.

kyle N.
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The gentleman that took care of me was great really friendly and the nicest guy I could ever deal with. I would recommend him to anyone!

No reviews have been submitted for this location.

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