Didn't have the size truck that I had reserved available but the agent was very kind and made it right.
Kimberly J.
Customer Reviews for Aarons Sales And Lease Ownership
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Rented for four hours. And went over scheduled time. Because of recommended service from uhaul for get n go moving help. They were 2 hours late, and did not load/unload. Had to do everything myself. And they charged my credit card, plus the extra time was charged for being over on my truck rental. Do not use get n go moving help
Marvin B.The customer service was awesome. When we need help on retention of rental they gave us days free to help us out
RAYMOND E.Our door was broken when we got to our moving location but Amy was so helpful to assure us that it would be taken care of
BRIAN E.I did one way drop off, was told I could drop any U-Haul location as there was not one indicated on my contract, and when I arrived in Asheville location, the app then told me in the check out that I need to drive to Fletcher, NC. Cost me an extra 15 $on my rental and just made us drive out of our way. So clarity on drop off location would have been nice
MATTHEW S.These guys were topnotch as far as rental experience. Great all the way around.
Mike P.They were amazing!! My brother hydroplaned and totaled his car coming home from Wisconsin. We didn't know what to do. Car rentals were around 400 $to drive 4 hours! But, we couldn't even find one available! We called U-Haul at 12 midnight. The lady that helped us was so nice. We were able to get him home the next day due to U-Haul. THANK YOU!!!!
Robbie R.Your employees on both ends of our rental did a fantastic job. John Abe Teague
John T.They seemed to be short staffed but very polite and great customer service.
PAMELA R.Staff was friendly efficient and knowledgeable.
DEREK P.Management is pleasant Office manager is kind, efficient and most helpful. After hours assistance is helpful Great staff!
LESLIE G.Very accommodating and convenient.
Theodore J.Incredibly friendly and helpful.
Deborah D.USE another moving company. Dennis Watson
Dennis W.The truck cab was dirty and couldn't see out the front window had to stop and clean it
JEREMY P.Everything with the location was good. The only issue I had was with the Uhaul app when I was trying to return the truck after hours. It crashed twice so I just dropped the keys off in the box
PAUL G.Very helpful
STEVEN S.Aarons in TN was great to deal with but in FL they suck at customer service. I feel like I was cheated on the price & don't like feeling taken advantage of.
PAUL C.My only complaint is the Uhaul contact person for this store (Amy) is rarely in the store and her absence causes customers to walk to the business upstairs and start over. All good ratings are based on the employees at Aaron Rents, who did a great job covering for her.
Layton L.Great service, super helpful!
MEGHAN E.Great experience from very professional well trained employees
JOSEPH G.Another great experience at this location.
JOSEPH G.Perfect service. Brandon was awesome to deal with.
JOSEPH G.Na
William W.This was my first time renting a moving truck!! My experience was perfect from beginning to end!
Kristi S.Great experience all the way around!
Marrissa C.The equipment I rented was faulty missing parts and broken . I came back with the appliance Dolly the gentleman said he was taking it out of service and that he was contacting his regional boss to see what he can do for me ...I've heard nothing and They charged me for equipment that could have hurt me !
CARL S.Great staff! Nice friendly business U-Haul rentals. Will definitely return the next time.
Lawrence N.I think i should have a printed contract in case of trouble.
LYLE J.The young man who waited on us was very helpful & kind.
leroy M.trailer was dirty inside had almost flat tire and a light that didnt work. trailers need to be inspected better
Kenton W.Very satisfied! Friendly staff, very helpful! Provided excellent assistance with connecting and disconnecting the trailer! Would highly recommend the Jeff City Uhaul location!
William J.Back of the lot had a water over it which made it a bit difficult to access the truck. Also, it would be nice to be able to complete the account verification process prior to arriving on site to make pick up faster.
Jeremy D.Na
Eric K.They are always friendly and go out of their way to help
John D.Staff was very friendly and professional and made sure our turn in was checked in properly.
mary B.Very nice staff and the return was so easy.
mary B.I rent a lot of U-Haul equipment this is the best location yet! KEEP UP THE GOOD WORK
Steve B.The rental site was well-organized and convenient. The site manager at Aaron's was cordial and very helpful. Turning in the rental trailer was effortless and only took a few minutes.
Joseph R.Grear service and staff
Ronnie C.