Great company and great employees at this location.
Brian W.
Customer Reviews for Aarons Sales And Lease Ownership
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was great, The young lady that took care of me was very nice and prompt......
CHARLES B.Thanks for making our truck rental affordable and pleasant!
Matthew C.Still Uhaul prices are too high and the don't take AAA as a discount or even veterans
Mark C.Ensure your customer service use integrity. I informed them I would he bringing the truck back later than I had originally requested it based on my circumstances. I was threatened and after I had returned it the falsified information saying I didn't return it on the level of gasoline that 8t was on, which was a blatant lie. O even have receipts.
QUEENIE K.Self service drop off. Convenient location
KRISTIN K.Amy was very nice.
BRENDA M.Return was fast and easy.
DOUGLAS H.Great service
WILLIAM W.I really enjoyed my rental truck the only problem was the drivers door didn't shut all the way. Other than that i had a pleasant experience
NATHAN A.No complaints. Very friendly, professional and helpful.
DAVID A.There was no auto pick up as advertised. The business did not open until 10 but I was told I could get my truck at 9. Other than that it was a breeze.
James M.Amy is the contact person for UHaul at this site where I returned my rental truck. She was so friendly and helpful from the first time I called to let her know that we had arrived in town and would be returning the truck the next day during the day. She thanked me for calling and it was a pleasure to meet her in person. We had no issues with the truck during our move or when we turned it in. A great experience for me with UHaul at both the beginning and the end of the move.
Judith W.Fire every one Of them as well as the damn liars in Knoxville. We had a $300 refund coming which put back into our account as promised. But the assholes from Jefferson City withdrew it again. When we contacted them ( many many times ) nobody knows anything. Imagine that? One lady in Jefferson City even went as far as to have us call a regional manager, but when we called the supposed regional manager was a dispatcher who knew nothing about it and laughed. Tired of your games u haul. Grow some balls and return our calls. I truly hope you go bankrupt
Raven W.My brother drove 7 hours to pick up a car dolly. The first uhaul set by the 1800 number didn't set up the correct size so he was sent to Jefferson city and the same thing happened there. Jefferson city sent him to a 3rd place where he finally got what we needed. 3 places because nobody took enough correct info to do the job properly the first time. There's been no restitution offered as well as an apology for the inconvenience considering we still had to travel back to ohio. Our time you see, is just as valuable as yours and ours was uselessly wasted because nobody knew what they were actually doing. The level of incompetence is extremely high.
ROY M.Friendly, fast and easy to locate!!
SCOTT G.Didn't have the size truck that I had reserved available but the agent was very kind and made it right.
Kimberly J.Rented for four hours. And went over scheduled time. Because of recommended service from uhaul for get n go moving help. They were 2 hours late, and did not load/unload. Had to do everything myself. And they charged my credit card, plus the extra time was charged for being over on my truck rental. Do not use get n go moving help
Marvin B.The customer service was awesome. When we need help on retention of rental they gave us days free to help us out
RAYMOND E.Our door was broken when we got to our moving location but Amy was so helpful to assure us that it would be taken care of
BRIAN E.I did one way drop off, was told I could drop any U-Haul location as there was not one indicated on my contract, and when I arrived in Asheville location, the app then told me in the check out that I need to drive to Fletcher, NC. Cost me an extra $15 on my rental and just made us drive out of our way. So clarity on drop off location would have been nice
MATTHEW S.These guys were topnotch as far as rental experience. Great all the way around.
Mike P.They were amazing!! My brother hydroplaned and totaled his car coming home from Wisconsin. We didn't know what to do. Car rentals were around $400 to drive 4 hours! But, we couldn't even find one available! We called U-Haul at 12 midnight. The lady that helped us was so nice. We were able to get him home the next day due to U-Haul. THANK YOU!!!!
Robbie R.Your employees on both ends of our rental did a fantastic job. John Abe Teague
John T.They seemed to be short staffed but very polite and great customer service.
PAMELA R.Staff was friendly efficient and knowledgeable.
DEREK P.Management is pleasant Office manager is kind, efficient and most helpful. After hours assistance is helpful Great staff!
LESLIE G.Very accommodating and convenient.
Theodore J.Incredibly friendly and helpful.
Deborah D.USE another moving company. Dennis Watson
Dennis W.The truck cab was dirty and couldn't see out the front window had to stop and clean it
JEREMY P.Everything with the location was good. The only issue I had was with the Uhaul app when I was trying to return the truck after hours. It crashed twice so I just dropped the keys off in the box
PAUL G.Very helpful
STEVEN S.Aarons in TN was great to deal with but in FL they suck at customer service. I feel like I was cheated on the price & don't like feeling taken advantage of.
PAUL C.My only complaint is the Uhaul contact person for this store (Amy) is rarely in the store and her absence causes customers to walk to the business upstairs and start over. All good ratings are based on the employees at Aaron Rents, who did a great job covering for her.
Layton L.Great service, super helpful!
MEGHAN E.Great experience from very professional well trained employees
JOSEPH G.Another great experience at this location.
JOSEPH G.Perfect service. Brandon was awesome to deal with.
JOSEPH G.Na
William W.