This location was easy to access and very clean. Luke was exceptional. The system threw a glitch and I stuck my head in the little window and showed him a work around. I then explained that I am the GM at 863031 and my son is the AFM for route 863001. He was a delight to work with and he did exactly what he was suppose to. Luke if you ever want to move to Georgia I will hire you on the spot. Thank you for being so professional and keeping the U-Haul spirit alive.
LORI S
Customer Reviews for STOWBOX Climate Controlled Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent location, facility and service.
Rick AGreat job! Thank you.
Joel HClean place with great friendly people and very helpful. 5 stars from me.
JOSEPH GSuper nice lady at the office. Well trained and no surprises. She was excellent and now a days these people are getting hard to find.
JOSEPH GVery clean, Personnel very friendly and took care of the return right away.
debbie EAlways a pleasant experience. They go above and beyond to help their customers
kerrie hThis was overall a great experience , even when their system accidentally double charged me they responded quickly and resolved the issue. Thank you for your help!
Meghan OEverything was great. Very friendly and helpful.
Ruby WThey charged me an extra 90 when I dropped the truck off for what I don’t know
JOHN MTire on front drivers side needs immediate replacement, it is bald
DALE BThis is the 2nd time in 60 days we have returned Uhauls at Stowbox in Jefferson City, TN. Stowbox is very clean and has a large area to park Uhauls and trailers. Thank you for making it easier to return vehicles without getting muddy.
Brian HTwo. Thumbs up! Great job.
James FSimple, quick, affordable. Check in and out was easy. Trailer was clean and towed easy. Much better than owning a trailer that you would have to store and maintain
John HGreat experience. Team was very helpful through the entire process. Will use again.
Dennis NS.O.
Steven DDisappointed the 15' truck I reserved wasn't available.
Bob ELeft covers for next customer and paid a damn clean out fee … don't be nice …. Throw all your extra shit out
Frank WI was completely satisfied with the quality and convenience that was provided to me. I'll definitely be back the next time I need something. Merci
Jack PEverything about the rental was perfect. The personnel signing me in. The equipment. The return process. Perfect
Richard DThey did an Outstanding Job in taking care of me.
Bruce HThe location was closed when i dropped off the truck.
Steven LVery courteous and helpful, highly recommend
John FVery nice and helpful.
William CStaff and equipment were great! Great experience.
ROBERT WSo easy to reserve,pickup and return. And customer service was excellent and friendly.
Yvonne TNeed a better "after hours drop off/return" system.
Sue PI dropped it off after hours. The drop off was easy and I was able to put the keys in a safe box.
Andrew BFix your app for picking up retails after closing hours of your locations. I did all of the pre-pickup online to make it supposedly easy before I was dropped off however once i attempted to use it, it would not function and kept locking up. After about an half hour of this and becoming more and more frustrated with it, one of the workers at the pickup location called me from home and finished my reservation process. If it were not for her i would have been stuck there with not rental or a ride home.
Jane Bthe hours are not ideal for everyone
Dena WGlad to have a location so close to Carson Newman University.
Kenneth WQuick and effortless service. So easy to rent. It took only a few minutes to reserve the trailer. Also very fast to pick it up and drop it off.
John HRien
Joel AI was happy I got what I needed Was fast I had a great experience I am home………… Lucy
Louise CIt was great service. We even was able to add. An. Additional day.
brenda sVery friendly and helpful,
Sharon LThis location is amazing... The people are VERY nice and helpful! I have recommended this location to several people i know.
Jamie JThe store hours in the website was different then the ones at the office so I was unable to speak to anyone.
Heather VThe drivers seat would not adjust forward.
Tracy SFast, friendly service and a good selection of equipment.
Layton LFast and friendly service. Couldn’t be happier
Melissa MThere was no interaction with staff at day of drop off, but we did get a call the next day asking if we had dropped off the trailer. We told the yes and where it was parked and all was good.
Michael WA guy pointed where to park the truck in a very tight spot for a 26 FT' truck way in the back. Long walk up a steep hill to get back to my vehicle. UHAUL has become do everything yourself system. Absolutely no customer service.
David CExcellent service à la clientèle
Camille RNot to upsale on extra insurances or other products from the reservation I originally requested for. Employee needed to adhear to orginal reservation.
Rafael NVery helpful and quick service. Friendly.
RICHARD PStaff were friendly and helpful
Rodney BVery surprised that the lady came right out, she had my check-in completed by the time I had the equipment unhooked. Two location one in Florida and the other in Tennessee both with great customer service.
Jeffery GExcellent experience, the gentleman who manages is very friendly and helpful. Was able to sign in and on my way quickly.
david lThe people at Aarons furniture store was very helpful. Yes I would to them. Ty
Shirley W