Le client n'a pas laissé de commentaire.
TAMIE T
Customer Reviews for AB&C Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Once again ain’t have nothing to say bad about this location, they’re so kind and the front desk lady she’s awesome
RUDDY DLo me hour que ha hecho es el self-checkout eso evita que los clientes perdamos mucho tiempo. Hasta el momento estoy viper cómodo como esta.
Ruddy DWe dropped it off while they were closed.
JONATHON Mhard to get someone to answer the telephone
Larry PGreat customer service! Thank you.
CRYSTAL BWhen using the U-Haul phone application, it asks for photos of the truck, all 4 sides, inside, and the odometer. The application did not accept the photos taken. Issue with the application.
Debra Rnothing. great service was provided!
david CNothing, everything was great
RITA MThe lady that helped me was very accommodating.
WILLONTE CThe person handling the rental was friendly and efficient.
FREDERIC LHave the right equipment. On place or bring equipment where we need. With out charge. Like what they charge me . Miles. For me to get the equipment.
CESAR MThe staff was very helpful. Overall, it was a wonderful experience. I will definitely be using them again.
Jeffrey SThe mobile pick up process was overly complicated and took over an hour to complete. Entered information multiple times and had to call 1-800 to complete and had to start over from the beginning. Will not use the app again.
James MI got put on hold for 3 hours them they hung up on me amd I had to. Call back and start all over again. Then had to pay for a hotel room so I lost money there. And my paid help had to leave for another job so I just got all around robbed for my money for using you guys. Now your wanting me to pay you for 145 dollars extra after what I went thru? Are yu guys insane
Penny SAll was well. The first trailer had issues with the hitch and staff was quick to remedy it.
JANET MIt a good place to rent and move stuff
Alex SThis location, and staff are excellent. They take the renter's needs into consideration and do everything they can to make things available and accessible. I have a corporate account, but I have had nothing but problems getting trailers where I want them and when I want them. I would rather pay non-corporate rates and get what I need. If it weren't for places like this location, I would not use U Haul !
Rodney AMerci!
marcy rThe gas was off quiet a bit, just was a crappy experience. The lady we rented from acted mad I was there to rent.
Rashelle YSmaller trucks
Brent LGreat to work with
Gary CShe was very friendly and knowledgeable; she explained that my receiver was installed upside down.
will sInside of trailer needed broken glass swept up
Larry PLady at front was awesome.
Dana FOur experiences with the storage units have been good. The drive certainly needs maintained! The staff is always friendly and helpful.
Rodger L | Expérience généraleGreat customer service and was very helpful.
LAWRENCE Wexcellent service
Bryan MEverything else went good
Annette DVery friendly staff and it was an excellent experience.
Michael AYour app sucks.
Teagan SStill wouldn't recommend uhaul to even an enemy
Joellen MThe lady who took care of me was great. Convenient location.
John Fvery pleasant lady
Larry PThe vehicle was rented to us with glass in the seat and under the seat
Elijah EWhat you can do to improve for the next customer is make it simpler for your associates to accommodate the customers. We wanted a 15 but there was only a 26 available. After the wonderful gentleman entered in some of my information I received a call from a regional representative stating they could get me in that 26 for the 15 price… great! Then almost 45 minutes later, after several calls to other stores and representatives, the gentleman was able to get that honored on his end.. something with the software? He was frustrated but kept his composure. He was very professional and made us feel welcome and appreciated. You as a corporation should make it easier for all of your representatives to adjust price. At the end of the day you're not loosing anything by doing this.
Aaron BShitty place poor service and way to expensive plus overcharge me and I only found that out when I went to drop the truck off to a different location I will not be using them anymore
Julie WLove the new machine's a lot of power and real tires not the old racing slicks.
James KEasiest drop off ever!
Kent SJust keep up the good service, it was excellent.
charles bUnit was broken into stuff was taken I wasn't notified. I lost clothes, vintage jewelry, art supplies, blankets suitcases, household goods not to mention sentimental things accumulated and saved over the years. No offer of retribution or anything, just " well make a police report" and our camera doesn't go that far. And it's been a week no deposit back yet
Linda E | Expérience généraleVery easy to check out and the staff is very friendly and helpful thank you so much
George PI have no problem with this location in particular. I had called my preferred location in advance to ask if ramps were available with the trailer. I was told the back door lowered to form a ramp. NOT TRUE! It is a real problem when loading and unloading a very heavy piano. We were also very shocked to discover there was no jack on the trailer. Had a wheel locked up or some other problem on the road we would have been screwed with no way to drop the trailer! We might have needed to drop the trailer at our destination for a bit but that would have been out of the question. Both of these issues make me hesitant to rent from UHaul in the future.
Donnie VStaff was extremely helpful with my return
Rebekah TSee you next year in April
Jacqueline H | Expérience généraleNothing is fine
Annette DKeri was great. Service the best. Zero complaints!
Jo EExcellent service. Fair price.
Matt VAs expected, swift, reliable, friendly, no problems at all.
TERRY MThe trailer was perfect for our needs! Staff was amazing!
Jeff R1. Gutters are full and overflow during rain. Inside was dry and ok. 2. Lighted, but not visible from road, no cameras, felt uneasy visiting after dark. 3 & 4. Access/communication with office staff was easy & helpful, storage units accessible 24hrs.
John D | Expérience généraleStaff was very accommodating and polite. Monthly rent for the storage unit was very reasonable.
Amanda C | Expérience généraleThe staff were great in answering our questions and helping us obtain a unit. We'll be back next year to rent another one!
Robin M | Expérience généraleThe locker was wet idk what leaked but there was mildew in my storage and I went to pick up a tote and it was completely soaked on the side and bottom idk if it was from rain or what but there definitely had a leak some where also it could use a light inside and spiders were everywhere
Tyler S | Expérience généraleGreat place and extremely helpful. Would highly recommend.
Todd S | Expérience généraleThe unit had a roof leak. Some of my belongings were ruined. I left photos and the cost of repairs. Will I be reimbursed? Thank you. Christine Littig
christine l | Expérience généraleSherry is a breath of fresh air. Always going out of her way to help us out, and insure everything is perfect. Letting us know of all the benefits available to us. If you need storage for anything. If you go somewhere else you are making a mistake. The facility is alway clean. And Sherry is always there to help out any way she can. Security is paramount and we have never had to worry about out things. I recommend her place to anyone looking to store anything. If you are looking for a clean, well ran, secure place this is the one..
Auction - | Expérience généraleThe staff was super nice and always helpful. We had a wonderful experience with ABC storage. We had storage there since 2014 until now and David and I want to thank you for being there and having reasonable prices. If we ever need storage again we would come back . Thank you . Klinebough
William K | Expérience généraleI found my experience with this storage company to be above average. Everything was fine. I had no problems at all.
Nancy M | Expérience généraleVery well run no problems would recommend to anyone
jason l | Expérience générale