Le client n'a pas laissé de commentaire.Roger M.
Customer Reviews for AB&C Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Jacksonville, IL 62650
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The reservations I put in online were saying I could not have the car tower I needed almost messing up a 5000 delivery I had to make but this location got it all straightened out and set up so I was able to make the delivery. She was greatRodney A.
They are great at this location.Melinda W.
Le client n'a pas laissé de commentaire.Sheri Y.
Le client n'a pas laissé de commentaire.melanie h. | Expérience générale
Le client n'a pas laissé de commentaire.Phil G.
Kari was outstanding! She suggested using the next-larger truck (which I did) and things couldn't have gone more smoothly. I highly recommend renting from AB&C!Paul P.
Le client n'a pas laissé de commentaire.JOY T.
Le client n'a pas laissé de commentaire.Tyler G.
Le client n'a pas laissé de commentaire.Darin B.
They only problem i had was the internet not finding my location to do online pick up. The associate working was very nice & helpful.AMANDA B.
I reserved online and expected to use the 24/7 pickup option but it was repetitive and cumbersome. Fortunately humans at the location bailed U-Haul out.Glen C.
Other than the check out process taking over an hour because there was no service at this location, it was okay. Easy to find, but what should have been a five minute check in took FOREVER. I'm very displeased that I had to drive 45 minutes to a Uhaul location out of my city when there were ones closer to me, let alone one in an area that doesn't have service.Sarah F.
Have hours and phone number posted at the location.MICHAEL B.
Wonderful personnel.......Cassandra R.
Le client n'a pas laissé de commentaire.Bryan D.
The unit had a roof leak. Some of my belongings were ruined. I left photos and the cost of repairs. Will I be reimbursed? Thank you. Christine Littigchristine l. | Expérience générale
Le client n'a pas laissé de commentaire.debbie b. | Expérience générale
Le client n'a pas laissé de commentaire.Brett S. | Expérience générale
There were no major issues with the truck. There was some dried mud in the driver's area that the previous user didn't clean. The employee at this location was super helpful and friendly!Katie A.
Le client n'a pas laissé de commentaire.Elijah J.
Be honest and transparent regarding gas gauge readings.Sam H.
Le client n'a pas laissé de commentaire.Shelia M.
Received a text while I was driving telling me to check the equipment. By the time I got stopped the link had expired. Then I received a text telling me to check in when I dropped off the truck. I was told that I would be contacted by a person that would ask for certain bits of information so that I could certify the drop off. I followed the directions but no one called. I made an extra trip into town to certify the drop off and the clerk told me she had never heard of such a thing. This is very confusing.Bonnie F.
Le client n'a pas laissé de commentaire.micheal H.
Sherry is a breath of fresh air. Always going out of her way to help us out, and insure everything is perfect. Letting us know of all the benefits available to us. If you need storage for anything. If you go somewhere else you are making a mistake. The facility is alway clean. And Sherry is always there to help out any way she can. Security is paramount and we have never had to worry about out things. I recommend her place to anyone looking to store anything. If you are looking for a clean, well ran, secure place this is the one..Auction - John J. | Expérience générale
Le client n'a pas laissé de commentaire.Lauralee C.
Le client n'a pas laissé de commentaire.Kristen H.
Le client n'a pas laissé de commentaire.Fredda D.
As long as you go in person!Steven S.
Le client n'a pas laissé de commentaire.GUYLAIN M.
Le client n'a pas laissé de commentaire.sue G.
Staff very friendly and helpful.Karen H.
Le client n'a pas laissé de commentaire.Marcus A.
Le client n'a pas laissé de commentaire.Shane M.
There are no improvements needed. I was super impressed. I had to call for help miltiple times, and each time I received quality customer service each and everytime.Amber T.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Shannon J.
The woman that was working there could've been nicer. She seemed like she didn't care if we got a truck or not. She was almost kind of grouchy.Rhonda H.
Le client n'a pas laissé de commentaire.Kelly H.
At first we had great service didnt have a problem picking up uhual. Then when we went to return it we still did good. But because no one told you about the minutes we were charged for a extra day because we had it a extra 15ish mins. So me and my mom went out there to get it fixed because they tried to charge me close to 300 $for this uhaul. Well the women behind the counter helped to fix the problem. But as I checked my bank account on 1-8-2021 not only did they take out the original price on the original contract but they also took out the extra day and took out the new amount that they charged me. So now my bank account is so far negative 251,82 $ that not only will I not have a check but I'm gonna get slapped with a 30 $surcharge for being negative!Joshua B.
All good! Got an immediate call back when I called to ask where to drop it off in the lot.JONATHAN B.
Le client n'a pas laissé de commentaire.matheu B.
very satisfied.Matthew H.
Le client n'a pas laissé de commentaire.TRESSMAN G.
Would prefer if the location wore masks. Otherwise, they were friendly and very helpful.TRESSMAN G.
Le client n'a pas laissé de commentaire.Aubrey D.
Le client n'a pas laissé de commentaire.Camella B.
The staff was super nice and always helpful. We had a wonderful experience with ABC storage. We had storage there since 2014 until now and David and I want to thank you for being there and having reasonable prices. If we ever need storage again we would come back . Thank you . KlineboughWilliam K. | Expérience générale
Le client n'a pas laissé de commentaire.Jim C.
Everything was what it was supposed to be. No issues whatsoever. Great people to work with.Steve H.
Le client n'a pas laissé de commentaire.kaleb R.
Le client n'a pas laissé de commentaire.Timothy H.
Le client n'a pas laissé de commentaire.Camella B.
Truck was VERY low on oil - below the fill line. (Renter is airline mechanic who checks the fluid levels of everything he rents/drives.) Key was not ready in contact-less payment door thing; we had to see a person. Truck was ready and easily found; staff were very nice.Merle B.
Le client n'a pas laissé de commentaire.Linwood B.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Buell S.
Le client n'a pas laissé de commentaire.Gentz F.
Excellent customer service from mike. Was extremely polite very friendly and easy to talk to.jaydison C.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Mark N.
They were on top of everythingJeffrey C.
Le client n'a pas laissé de commentaire.henry C.
Le client n'a pas laissé de commentaire.Zina W.
The lady that got me all taken care of was real nice and professional!! The truck had a slit in top I covered with some tape due to rain but it just kept falling of so I gave up! Other than that great person to work with! I thank you if I could remember her nameFranklin D.
Le client n'a pas laissé de commentaire.Debbie B.
Le client n'a pas laissé de commentaire.Roger B.
People were very friendly and helpful. The staff made sure that the experience was positive.Lynn B.
Le client n'a pas laissé de commentaire.Gary M.
We had no idea that this location would be closed and no one to assist with helping to unhitch the trailer.thomas C.
The locations that I picked Up and dropped off the 15 foot truck were very nice. There were 2 U-haul locations available in my town, however; neither had the truck I needed and I was not notified of this until the day before I left. I had to find someone to drop me off 30 miles away at a pick up site. I did not have time to look for alternative competing businesses with such short notice. I was compensated the additional mileage to travel and atleast the truck size I needed was available.Mary B.
I rented through a 3rd party servicer and he was very knowledgeable and friendly!! Would definitely recommend when someone asks where to rent a truck.Michele S.
Le client n'a pas laissé de commentaire.Jerry S.
Le client n'a pas laissé de commentaire.Jonathan M.
Nicest, most helpful people!LISA G.
I was charged an additional 21 $after I settled at 192,90 $. I refueled the truck back at 3/4 as I was asked to do, returned the truck that evening and no one lets me know that they charged my card again.Michelle F.
Le client n'a pas laissé de commentaire.Justin H.
Le client n'a pas laissé de commentaire.Heidi B.
There was cockroaches in the back of the uhaultiffany I.
Le client n'a pas laissé de commentaire.HELEN S.
Le client n'a pas laissé de commentaire.Jeff H.
Le client n'a pas laissé de commentaire.Diana E.
AB and C storage employees are awesome. They are very kind and helpful. I definitely recommend them for all your moving and storage needs Thank you all so much !!! J. WillrettJanet W.
I will never use Uhaul again. I was charged for gas replacement and cleaning. I topped the gas tank off right before I dropped the Uhaul off. We also cleaned the whole truck out right after emptying our last load. I am just amazed that you get away with this kind of service actually. Very, very disappointed and angry. You are stealing money!!! I was advised to call the BBB so no one else would be taken advantage of....what do you think?Mekayln P.
Put a jack on the trailers. One person cannot pick it up and hook it up to a vehicle if they have anything in it. My husband and I had to use logs as levers to get the trailer back on the truck.John J R.
Le client n'a pas laissé de commentaire.William T.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.John E.
Le client n'a pas laissé de commentaire.Craig P.
Le client n'a pas laissé de commentaire.Carl F.
Le client n'a pas laissé de commentaire.Richard R.
I wish the speed limit on the trailer wasn't 55mph. It added 30 minutes to the drive.Judah R.
Only problem I had was getting on web site too notify I had returned the vehicle after hours,,,Rick K.
Le client n'a pas laissé de commentaire.Tiffiny C.
Customer service is very good, answered , all questions I had ,Dorothy T.
The truck was clean, but the paint was very scratched, there were dents on the side and the bumper, and it looked like it had been ill-used. The people at AB&C Storage were very friendly and gave great service.Scott E.
Le client n'a pas laissé de commentaire.Ron K.
Le client n'a pas laissé de commentaire.Tabby T.
Le client n'a pas laissé de commentaire.Raymond W.
Le client n'a pas laissé de commentaire.Brad F.
Le client n'a pas laissé de commentaire.Matthew S.
Very friendly staff and they were able to accommodate my needs quickly. Thank you!!Paul L.
Le client n'a pas laissé de commentaire.Douglas W.
Le client n'a pas laissé de commentaire.Michael S.
Rented the large cargo trailer. Tongue of the trailer was sitting on the ground and so heavy that we could not lift it to place on the truck hitch. We had to get help from an employee of the business next door. This also caused a problem when unhooking the trailer when it was returned. These trailers definetly need tongue jacks attached.Becky F.
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